One step at a time: Building the next generation of efficient healthcare communication

Why eliminating fax-based communication is an important step forward

What percentage of your fax-based communication is still paper-based? If it's more than you want to admit, you are not alone. Faxing is one of the most common forms of communication in healthcare. It's also the area that is often most rife with inefficiencies, manual processes and security risks.

However, healthcare providers continue to lean heavily on communication via paper fax. The outdated paper-based fax communication methods waste time, money and resources, yet healthcare providers cling to the status quo because it's what they know.

It's easy to recognize the problems traditional fax creates for today's healthcare environments:

• Limited connectivity with no real-time exchange of information at the point of care

• Increased costs due to inefficiencies and labor-intensive, manual processes

• Disruptions to care coordination among providers

• Compromised safety when providers do not have access to critical patient information

• Greater security and privacy mishaps

Traditional fax is a habit ripe for changing; healthcare organizations just need the right strategy to achieve success. That's why we created this white paper: to provide you with a clear understanding of challenges and opportunities across three pillars — workflow, data governance and information sharing. Then, we want to show you the best way to get started.