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Learn more about the recognition that set us apart 

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2017 Training Top 125 Best Practice Award​​
​Training magazine awarded us their Training Top 125 Award, which recognizes organizations with the most successful learning and development programs in the world. This prestigious honor went to our engaging and innovative competition, the Services Team Annual Recognition (STAR) program.

After Ricoh Services employees participate in comprehensive training programs, top performers move on to a live competition called the Main Event. Through role-playing and hands-on testing, the Main Event assesses customer skills/interactions, teamwork, functional skills and company knowledge. The best of the best win an elite trip to an exciting destination — a different location each year. The STAR Program is an innovative approach to measuring the professional skills of our services employees, helping us achieve our goal of maximizing your customer experience and making it easy to do business with us.

"Ricoh's efforts demonstrate a strong commitment to energy efficiency and to preserving a healthy planet for future generations."

Gina McCarthy

EPA Administrator

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2016 Partner of the Year

The U.S. Environmental Protection Agency (EPA) has recognized us as a 2016 ENERGY STAR Partner of the Year. This award honors our outstanding contribution to reducing greenhouse gas emissions by:

  • Manufacturing energy-efficient products.
  • Offering sustainable services and solutions.
  • Educating consumers about energy efficiency.

As an ENERGY STAR partner, it is our role to create energy efficiency without sacrificing your productivity — one of the biggest challenges in today's new world of work.

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2016 Solution Provider 500 list
CRN® and The Channel Company
CRN, a brand of The Channel Company, has included us on their 2016 Solution Provider 500 list. The SP500 list is CRN’s annual ranking of the largest technology integrators, solution providers and IT consultants in North America by revenue. Since 1995, the list has served as the industry standard for recognizing the most successful technology companies, and as a valuable resource for vendors looking for potential partners.
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Omega NorthFace ScoreBoard Award℠
for excellence in customer service

Based on customer feedback, we earned the Omega NorthFace ScoreBoard Award℠ for 2015 for achieving excellence in customer satisfaction for MyRicoh, Call Center service and Service Technician support. Omega's award recognizes organizations that not only offer exemplary service to their customers, but are also deeply committed to exceeding customer expectations.

More awards


More awards


We are the 2016 recipient of the Meeting Professionals International (MPI) RISE Meetings Impact Award, based on the successful planning and execution of our seven Regional Services Leadership Symposiums that were held across the country in 2015. Through the symposiums, we brought together more than 700 leaders from our expanded Managed and Technology Services group. Using the theme IGNITE (Innovate. Grow. Nurture. Inspire. Transform. Evolve.), each event included three days of general sessions, cross-functional breakout sessions, a team-building event and an innovation showroom featuring our latest technologies.

Bob Lamendola, General Manager of Infrastructure Services at mindSHIFT, was named one of the 2016 Premier 100 Technology Leaders by Computerworld. This year’s Premier 100 spotlights 100 leaders from both the technology and business sides of companies for their exceptional technology leadership and innovative approaches to business challenges. Lamendola was recognized for his efforts in enabling our transformation to a services and solutions-led organization.

The Deming Award recognizes corporations and individuals who demonstrate an outstanding commitment to quality control, and whose products or inventions make exceptional advances in the pursuit of quality. Less than 100 select companies have won the Deming Award. Ricoh was the first office equipment manufacturer to win one — and today, we're the only such company to have won two. The criteria include corporate policy, quality systems, education and training, results and future plans.


“This recognition from The Cannata Report is a testament that dealers and customers agree with Ricoh's continued focus on delivering innovative products that help to improve workflows – in both the office and production print environments.“

Tim Vellek

Senior Vice President, Marketing

Ricoh Americas


See what awards our products have won

The Cannata Report “Best Manufacturer” of the Year 2015 & 2016

This award is based on the responses of The Cannata Report’s 30th & 31st Annual Dealer Survey, where 280 dealers provided feedback on which manufacturer they believe offers the best products in the tech space. The “Best Manufacturer” award comes on the heels of Ricoh being recognized the previous two years as “Best MFP Manufacturer” of the year.
Buyers Laboratory LLC (BLI) 2015 Winter Pick Awards

We've won 16 awards for our product lines in the Buyers Laboratory LLC (BLI) 2015 Winter Pick Awards, including awards for Outstanding Achievement in Innovation for our Smart Operation Panel.