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Awards

Learn more about the recognition that sets us apart.

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Best Veteran Hiring Award icon

Best Veteran Hiring Award
 
We have received the Best Veteran Hiring Award as part of the Coalition for Government Procurement’s annual Excellence in Partnership Awards. This recognition honors our work promoting and executing “a robust and successful veteran hiring” program. Our strong commitment to veterans and their families is a company-wide priority. Thanks to community outreach programs and innovative hiring practices, our veteran hiring has increased 103 percent from last year.
 
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2017 ENERGY STAR® Partner of the Year​
 
For the second year in a row, we have earned the Environmental Protection Agency (EPA) ENERGY STAR Partner of the Year Award. The EPA applauded our efforts in technology innovation, including the introduction of motion-sensor technology that improves energy savings. Today, 100 percent of our multi-function printers are ENERGY STAR certified. Throughout the past year, we participated in ENERGY STAR campaigns, as well as increased our social media and PR efforts focusing on ENERGY STAR by 89 percent. As an ENERGY STAR partner, we are committed to creating energy efficient products without sacrificing your productivity.
 
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Qualtrics Insights to Action Award
 
We have been named a winner of the Qualtrics 2017 Insights to Action (I2A) Award. As a Gold winner in the Customer Experience category, we've been recognized for our ability to collect, analyze and act upon customer data. We use that information to constantly innovate and offer solutions to customers' most pressing needs, while at the same time making it easy for you to do business with us.

“We had almost 400 submissions this year, but what set the 2017 winners apart was their ability to confront and solve very different problems with speed and agility,” said Sterling Jackson, Head of Customer Marketing Strategy & Insights at Qualtrics. “Ricoh was able to implement strategic and tactical improvements needed to accelerate their success.”
 
 

"Ricoh's efforts demonstrate a strong commitment to energy efficiency and to preserving a healthy planet for future generations."

Gina McCarthy

EPA Administrator

 
 
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2017 Training Top 125 Best Practice Award​​
 
​Training magazine awarded us their Training Top 125 Award, which recognizes organizations with the most successful learning and development programs in the world. This prestigious honor went to our engaging and innovative competition, the Services Team Annual Recognition (STAR) program.

After Ricoh Services employees participate in comprehensive training programs, top performers move on to a live competition called the Main Event. Through role-playing and hands-on testing, the Main Event assesses customer skills/interactions, teamwork, functional skills and company knowledge. The best of the best win an elite trip to an exciting destination — a different location each year. The STAR Program is an innovative approach to measuring the professional skills of our services employees, helping us achieve our goal of maximizing your customer experience and making it easy to do business with us.
 
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Winner of two German Design Awards
 
Two of our innovative products have won the prestigious international German Design Award, established by the German Bundestag (the lower house of German parliament). In the Entertainment category, our PENTAX K-1, digital SLR camera took the top award, featuring a radical redesign and super-high-resolution images. With its ease of usability and aesthetic appeal, the RICOH MP 2555/3055/3555/4055/5055/6055 series monochrome multifunction printers won the Computer and Communication category.
 
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Top 25 employee resource groups & diversity councils award
 
We were honored with the prestigious Employee Resource Groups (ERG) & Council Honors Award. Presented by diversity and inclusion training and consulting firm PRISM International, Inc., the firm recognizes the outstanding contributions and achievements of U.S. companies that lead organizational diversity and inclusion processes and demonstrate results in their workforce. The Ricoh Diversity and Social Responsibility Council was among an elite group of 25 organizations, selected from the more than 1,300 applicants, chosen for demonstrating measurable results, accountability, management commitment, communication and education in the areas of diversity and social responsibility.
 
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ACC Value Champion
 

Our in-house legal department was elected as co-champs with Reed Smith LLP as one of 12 Value Champions by the Association of Corporate Counsel (ACC), a global legal association. ACC selects Value Champions based on initiatives to: 


  • Increase client satisfaction.
  • Enhance the value of legal service spending.
  • Reduce turnaround times and improve results.

We were honored for customizing a case management system for single plaintiff employment litigation, and administrative agency charges that eliminated more than 90 percent of active paper files and reduced reporting time by 67 percent.

 
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EcoVadis global supplier gold rating
 
For the third year in a row, we received the highest gold rating in EcoVadis’ sustainability survey, ranking in the top 5% of all companies surveyed. EcoVadis assesses suppliers from 110 countries and across 150 business sectors on corporate policies, initiatives and achievements in areas concerning the environment, labor practices, fair business practices and supply chain. This gold rating demonstrates the economic, social and environmental issues values that drive our company, as well as our responsibility to continually improve our sustainability.
 
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2016 Solution Provider 500 list
CRN® and The Channel Company
 
CRN, a brand of The Channel Company, has included us on their 2016 Solution Provider 500 list. The SP500 list is CRN’s annual ranking of the largest technology integrators, solution providers and IT consultants in North America by revenue. Since 1995, the list has served as the industry standard for recognizing the most successful technology companies, and as a valuable resource for vendors looking for potential partners.
 
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Omega NorthFace ScoreBoard Award℠
for excellence in customer service

 
Based on customer feedback, we earned the Omega NorthFace ScoreBoard Award℠ for 2015 for achieving excellence in customer satisfaction for MyRicoh, Call Center service and Service Technician support. Omega's award recognizes organizations that not only offer exemplary service to their customers, but are also deeply committed to exceeding customer expectations.
 
 
 

More awards

 

More awards

 

We are the 2016 recipient of the Meeting Professionals International (MPI) RISE Meetings Impact Award, based on the successful planning and execution of our seven Regional Services Leadership Symposiums that were held across the country in 2015. Through the symposiums, we brought together more than 700 leaders from our expanded Managed and Technology Services group. Using the theme IGNITE (Innovate. Grow. Nurture. Inspire. Transform. Evolve.), each event included three days of general sessions, cross-functional breakout sessions, a team-building event and an innovation showroom featuring our latest technologies.


Bob Lamendola, General Manager of Infrastructure Services at mindSHIFT, was named one of the 2016 Premier 100 Technology Leaders by Computerworld. This year’s Premier 100 spotlights 100 leaders from both the technology and business sides of companies for their exceptional technology leadership and innovative approaches to business challenges. Lamendola was recognized for his efforts in enabling our transformation to a services and solutions-led organization.

The Deming Award recognizes corporations and individuals who demonstrate an outstanding commitment to quality control, and whose products or inventions make exceptional advances in the pursuit of quality. Less than 100 select companies have won the Deming Award. Ricoh was the first office equipment manufacturer to win one — and today, we're the only such company to have won two. The criteria include corporate policy, quality systems, education and training, results and future plans.

 
Buyers Laboratory LLC (BLI) Awards

We've won 16 awards for our product lines in the Buyers Laboratory LLC (BLI) Awards, including awards for Outstanding Achievement in Innovation for our Smart Operation Panel.