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Awards

Learn more about the recognition that sets us apart.

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Ricoh Named Best Cloud Hosting Provider for 2020-21 by Cloud Awards

For 2020-2021, the international Cloud Computing Awards program, better known as the Cloud Awards, has recognized Ricoh as winner of the category for Best Cloud Hosting Provider. Of this recognition, James Williams, Head of Operations for the Cloud Awards, said, “Ricoh is a deserving winner of the 2020-21 Cloud Awards due to their long-standing IT services expertise, complex cloud hosting solutions, hybrid cloud services among other offerings.” Hundreds of companies from around the globe, specifically from the Americas, Europe, the Middle East, and Australia competed for the award. For more information, read the press release.
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ChannelE2E Names Ricoh a 2020 Top 250 Public Cloud MSP

For the third consecutive year, ChannelE2E has honored the top managed IT service providers (MSPs) for their support of customers on Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP) and more. Rankings are determined by readership survey and the digital media site’s global editorial coverage of managed cloud services. As noted by Bob Lamendola, Vice President, Infrastructure and Engineering Services, Ricoh USA, Inc.: “This recognition is a testament to our ability to address those needs with our portfolio of cloud-based services and our commitment to helping their businesses thrive so they can focus on moving forward.” Read the press release for more information.
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Ricoh Earns Verizon’s 2020 Supplier Sustainability Award

Verizon, one of the world’s leading technology companies, has recognized Ricoh USA for its managed services expertise that helped Verizon achieve its sustainability goals. As Verizon’s partner, Ricoh captured and analyzed data that revealed opportunities for more transparent processes, waste reduction, and increased efficiencies. As a result, Verizon was able to adjust behaviors toward more environmentally friendly practices that resulted in conserving paper, lowering operating expenses, and more. You can read more in the press release.
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Ricoh included in Dow Jones Sustainability World Index (DJSI World)

The Dow Jones Sustainability World Index has recognized Ricoh as #2 of 33 companies in the Computers & Peripherals and Office Electronics industry, and one of 323 companies around the world. One of the world’s most renowned indices for environmental, social, and governance (ESG) achievement, the DJSI evaluates companies via a stringent process that assesses the company’s corporate sustainability efforts in the areas of economic, environmental, and social development. Ricoh obtained best scores in 11 categories, including “Climate Strategy,” “Social Reporting,” and “Human Rights.” Read the press release for further details.
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Dealers vote Ricoh winner of two categories in The Cannata Report’s 35th Annual Survey  

Dealers awarded Ricoh with the top spot in both the Best Production Print Manufacturer and Best Marketing Strategy categories in The Cannata Report’s Frank Awards for 2020. The award polls dealers on which partner offers the best products, services, and strategies. In a year that saw the second-greatest number of participants ever, dealers cast their votes over the first half of the year with the honors being awarded virtually on November 5. Another Ricoh company, DocuWare, also won in the category of Best Enterprise Content Management/Document Management Provider. Read the press release for more information.
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2020-2021 BLI PaceSetter Award Winner for Business Process Services

The analysts at Keypoint Intelligence have named Ricoh a 2020-2021 Buyers Lab (BLI) PaceSetter award-winner for its Business Process Services. The award recognizes Ricoh’s Intelligent Business Platform (IBP) library of services available on a budget-friendly, “pay as you go” subscription model together with its managed print and managed IT Services that offer Ricoh customers a one-stop shop of scalable services that help customers address their biggest challenges. The Buyers Lab PaceSetter Awards evaluate document imaging OEMs for their market leadership in a variety of categories including technologies and services. For more details, we invite you to read the press release.
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CRN Solution Provider 500 List for 2020

CRN, a brand of The Channel Company, has named Ricoh USA, Inc., to its Solution Provider List for 2020. The list features leading IT channel partner organizations in North America, serving as a benchmark for recognition of top technology integrators, strategic service providers, and IT consultants. Many organizations and technology vendors rely on the annual list as a valuable resource to connect them with top solutions providers. Ricoh’s IT services team is proud of the honor and remains committed to helping customers remain securely connected to maximize productivity and empower workers wherever they are working. View the press release for more details.
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2020 ENERGY STAR® Partner of the Year

Ricoh has been named an ENERGY STAR® Partner of the Year for a fifth straight year for its continued leadership and superior contributions to ENERGY STAR. 2020 also marks a third year in a row that we’ve received the Sustained Excellence distinction for our enduring commitment. These accolades recognize our hard work to promote environmental sustainability in our operations and encourage the practice with our customers, employees and larger business community. We remain committed and proud to be doing our part to help make our society and our planet more eco-friendly. For more information, you can read the press release.
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Deming Award

The Deming Award recognizes corporations and individuals who demonstrate an outstanding commitment to quality control, and whose products or inventions make exceptional advances in the pursuit of quality. Less than 100 select companies have won the Deming Award. Ricoh was the first office equipment manufacturer to win one — and today, we're the only such company to have won two. The criteria include corporate policy, quality systems, education and training, results and future plans.
 
 

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2020 Stevie® Awards for Sales & Customer Service – Finalist

David Pagenkopf of Ricoh USA, Inc. was named a finalist in the 14th Annual Stevie® Awards for Sales & Customer Service. Ricoh nominated Pagenkopf for the award in the Customer Service and Contact Center Individual category based on his innovative work advancing the voice of customer (VOC) through the creation of more efficient and reliable customer feedback loops. His efforts have enabled business leaders throughout Ricoh to more quickly and proactively respond to customer needs, furthering the customer-centric value Ricoh delivers. Created in 2002, the Stevie® Awards honor the positive contributions of professionals and organizations worldwide. For more details, please read the press release.


Best in Biz Awards – Most Customer Friendly Company

Ricoh was named a gold winner in the Most Customer Friendly Company category in the Best in Biz Awards. Supporting this honor, Ricoh was recognized for creating a role focused entirely on "voice of the customer" data collection, survey governance and feedback implementation, as well as for its Smart Hands technology for field technicians, to name a few. For more information, please read the press release.

Advocating for Veterans Award

We have received an Advocating for Veterans Award as part of the Coalition for Government Procurement’s 2019 Excellence in Partnership Awards for our strong commitment to supporting a diverse employee base, including veterans and service members. This commitment is demonstrated in various ways, such as veteran-specific hiring initiatives and skills training programs, and through partnerships with outside organizations. For more information, please read the press release.

 
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