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Learn more about the recognition that sets us apart.

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2020-2021 BLI PaceSetter Award Winner for Business Process Services

The analysts at Keypoint Intelligence have named Ricoh a 2020-2021 Buyers Lab (BLI) PaceSetter award-winner for its Business Process Services. The award recognizes Ricoh’s Intelligent Business Platform (IBP) library of services available on a budget-friendly, “pay as you go” subscription model together with its managed print and managed IT Services that offer Ricoh customers a one-stop shop of scalable services that help customers address their biggest challenges. The Buyers Lab PaceSetter Awards evaluate document imaging OEMs for their market leadership in a variety of categories including technologies and services. For more details, we invite you to read the press release.

CRN Solution Provider 500 List for 2020

CRN, a brand of The Channel Company, has named Ricoh USA, Inc., to its Solution Provider List for 2020. The list features leading IT channel partner organizations in North America, serving as a benchmark for recognition of top technology integrators, strategic service providers, and IT consultants. Many organizations and technology vendors rely on the annual list as a valuable resource to connect them with top solutions providers. Ricoh’s IT services team is proud of the honor and remains committed to helping customers remain securely connected to maximize productivity and empower workers wherever they are working. View the press release for more details.
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2020 ENERGY STAR® Partner of the Year

Ricoh has been named an ENERGY STAR® Partner of the Year for a fifth straight year for its continued leadership and superior contributions to ENERGY STAR. 2020 also marks a third year in a row that we’ve received the Sustained Excellence distinction for our enduring commitment. These accolades recognize our hard work to promote environmental sustainability in our operations and encourage the practice with our customers, employees and larger business community. We remain committed and proud to be doing our part to help make our society and our planet more eco-friendly. For more information, you can read the press release.

2020 Stevie® Awards for Sales & Customer Service – Finalist

David Pagenkopf of Ricoh USA, Inc. was named a finalist in the 14th Annual Stevie® Awards for Sales & Customer Service. Ricoh nominated Pagenkopf for the award in the Customer Service and Contact Center Individual category based on his innovative work advancing the voice of customer (VOC) through the creation of more efficient and reliable customer feedback loops. His efforts have enabled business leaders throughout Ricoh to more quickly and proactively respond to customer needs, furthering the customer-centric value Ricoh delivers. Created in 2002, the Stevie® Awards honor the positive contributions of professionals and organizations worldwide. For more details, please read the press release.
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Best in Biz Awards – Most Customer Friendly Company

Ricoh was named a gold winner in the Most Customer Friendly Company category in the Best in Biz Awards. Supporting this honor, Ricoh was recognized for creating a role focused entirely on "voice of the customer" data collection, survey governance and feedback implementation, as well as for its Smart Hands technology for field technicians, to name a few. For more information, please read the press release.

Advocating for Veterans Award

We have received an Advocating for Veterans Award as part of the Coalition for Government Procurement’s 2019 Excellence in Partnership Awards for our strong commitment to supporting a diverse employee base, including veterans and service members. This commitment is demonstrated in various ways, such as veteran-specific hiring initiatives and skills training programs, and through partnerships with outside organizations. For more information, please read the press release.
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EcoVadis global supplier gold rating

Ricoh received the highest gold rating in EcoVadis' sustainability survey. Ranking in the top 5% of all companies surveyed, Ricoh has consistently received the highest rating since first receiving Gold in 2014.

EcoVadis assesses suppliers from 155 countries and across 198 business sectors on corporate policies, initiatives and achievements in areas concerning the Environment, Labor & Human Rights, Ethics, and Sustainable Procurement. As Ricoh proactively strives to improve sustainability, this gold rating is a testament to its sustainable activities in helping achieve the SDGs.  For more information, please read the press release.


Deming Award

The Deming Award recognizes corporations and individuals who demonstrate an outstanding commitment to quality control, and whose products or inventions make exceptional advances in the pursuit of quality. Less than 100 select companies have won the Deming Award. Ricoh was the first office equipment manufacturer to win one — and today, we're the only such company to have won two. The criteria include corporate policy, quality systems, education and training, results and future plans.
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Winner of two German Design Awards

Two of our innovative products have won the prestigious international German Design Award, established by the German Bundestag (the lower house of German parliament). In the Entertainment category, our PENTAX K-1, digital SLR camera took the top award, featuring a radical redesign and super-high-resolution images. With its ease of usability and aesthetic appeal, the RICOH MP 2555/3055/3555/4055/5055/6055 series monochrome multifunction printers won the Computer and Communication category.

2019-2020 BLI PaceSetter Award

Buyers Lab (BLI) has awarded Ricoh the 2019-2020 BLI PaceSetter award in the MFP Cloud Ecosystem arena for our work at the forefront of the evolving MFP ecosystem. As part of our Dynamic Workplace Intelligence approach, we have pioneered the delivery of updateable, configurable technologies for today's rapidly changing digital workplaces; due to our stand-out Smart Integration platform, Cloud Workflow Solutions, and Always Current Technology. For more information, read the press release.

IDG's CIO 100 List for 2019 

IDG’s 32nd annual CIO award program has recognized Ricoh as a recipient of a 2019 CIO 100 award for Smart Hands, our hands-free way for field technicians to connect directly and immediately with cloud-hosted knowledge repositories and subject matter experts. This award celebrates 100 organizations that exemplify the highest level of operational and strategic excellence in information technology (IT). Smart Hands enables our 4,500 field technicians to improve first-time fix rate and customer satisfaction, allowing immediate access to the information required to solve complex customer issues. For more information, read the press release