Ricoh named a Leader for the second time in IDC MarketScape for Worldwide Sustainability Programs and Services Hardcopy

TOKYO, August 24, 2026 – Ricoh today announced it has been named a Leader in the IDC MarketScape for Worldwide Sustainability Programs and Services Hardcopy 2026 Vendor Assessment (doc # US54139426, June 2026), marking the second time the company has been recognized since the previous 2023 assessment. The IDC MarketScape assesses sustainability programs and services among worldwide hardcopy vendors and identifies their strengths and challenges.

According to the IDC MarketScape, “Ricoh is well suited for organizations seeking a vendor with holistic sustainability credentials, strong support for hybrid and flexible working models, and consultancy to more easily identify the right solution. Also, Ricoh is well suited for customers with ambitious sustainability objectives, where detailed sustainability metrics and performance against goals are of value for internal monitoring and external reporting.”

The IDC MarketScape evaluated Ricoh across its business operations, products and business model, business services, corporate strategies, and governance/risk/compliance measures in the context of sustainability with strengths identified in Sustainability Across the Portfolio, Robust Phased Global ESG Targets, Innovation, and Consultative Approach.

“Ricoh has pursued sustainability as a core part of our heritage for nearly five decades, embedding responsible practices across manufacturing, logistics, product use, and end‑of‑life processes. We believe being recognized again as a Leader in the IDC MarketScape reflects the progress of that long‑standing commitment,” said Mikako Suzuki, chief sustainability and risk management officer at Ricoh Company, Ltd. “To us, this recognition also underscores how we translate that commitment into tangible value for customers—helping them reduce environmental impact, strengthen operational efficiency, and meet rising expectations for ESG reporting by integrating circular‑economy design, AI‑enabled innovation, and a broad portfolio of digital and workflow solutions. Our customers’ evolving sustainability ambitions continue to drive innovation across our products, services, and business practices. we will keep strengthening our support as a trusted partner in their sustainability transformation.”

Related Information

• Ricoh's Sustainability

About IDC MarketScape: IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.