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Support & Downloads

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Downloads and Support

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Important Note: Please read Software License Agreement before proceeding with any downloads.
 
 
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  • Knowledge Base

    Find answers to your questions about Ricoh devices and related third-party products by searching our online database anytime.  

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  • Safety Data Sheets

    Search this site by product category and product name to find safety data sheets for North America.                                               

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  • Service Request App

    Download the app free from the Ricoh Application Site on your Smart Operation Panel.                                                                                    

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Commercial & Industrial Printing Support

Commercial & Industrial Printing Support: 877-318-8968

 

InfoPrint Workgroup and Industrial Printers Product Support

 

Infoprint Support & Supplies: 888-426-7746

 

Software Support Handbook

 

Important Note: Please read Software License Agreement before proceeding with any downloads.

 
 

Technical support and service

 

Technical support and service

 

Product support

For projectors, desktop and HotSpot printers, video conferencing equipment and interactive whiteboards, call the help desk at 800-742-6438.

Consumer digital camera and support

Find product downloads, customer care and more.

Secure fax

Call the technical support line at 800-333-2679.

Commercial and industrial print support

For continuous feed, cut-sheet and wide-format printers, call 877-318-8968.

Ricoh Dynamic Capture
For camera imaging support, submit a support request or call 714-361-3855.

 
 

Sales and general inquiries

 

Sales and general inquiries

 
Products and solutions
Phone: 800-637-4264
Monday - Friday 8:00 AM - 5:00 PM EST
Ricoh Dynamic Capture
5 Dedrick Place
West Caldwell, NJ 07006
Customer service email: dynamic.capture@ricoh-usa.com
Visit the website

Production print
Phone: 1-800-63-RICOH (74264)
Monday - Friday 8:00 AM - 5:00 PM EST

Semiconductors by Ricoh Electronic Devices
675 Campbell Technology Parkway
Suite 200
Campbell, CA 95008
Phone: 408-610-3105
Email: edd@ricoh-usa.com
Visit the website to view our semiconductor products

 
 

Regional dealer office locations (dealer sales only)

 

Regional dealer office locations (dealer sales only)

 
East

5 Dedrick Place
West Caldwell, NJ 07006
Phone: 973-882-2000
Fax: 973-808-7523
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West
1123 Warner Avenue
Tustin, CA 92780
Phone: 714-689-6808
Fax: 714-689-6657
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South

4667 North Royal Atlanta Drive
Tucker, GA 30084
Phone: 770-495-4123
Fax: 770-495-4199
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Midwest
101 N. Wacker Dr. Ste 1100
Chicago, IL 60606
Phone: 312-416-1966
Fax: 312-987-1068
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