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You can use MyRicoh to order supplies and equipment, enter meter reads and request service.

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Protect yourself from toner fraud

Each year, up to 10% of Americans fall victim to fraud according to the FTC, and office supply scams are among the more common schemes. To make sure this doesn't happen to you, purchase genuine Ricoh parts and supplies from an authorized dealer. Watch this video to discover other valuable tips to help keep you and your business safe from fraud.

Spare parts for legacy RPPS Production Printers

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If you need to order spare parts for your legacy RPPS printer and do not* have a Ricoh contract, please submit the following information to partsadmin@ricoh-usa.com, and title your email "Legacy RPPS Parts Quote Request":

  • Customer number

  • Company name

  • First and last name

  • Email address and phone number

  • Shipping address (include city, state and zip code)

  • Customer PO# (if applicable)

  • Part number and quantity needed (up to 25)

*If you have a Ricoh contract, you must log in to your MyRicoh account to complete your order.