RICOH Print-in-One Service

One contract + one predictable bill for comprehensive print-as-a-service solutions. 

What is a Print-as-a-Service solution?

Print-as-a-Service (PraaS) is an outcome based subscription business model that allows customers to consume print services without the hassle of acquiring individual components of the print services, including print devices, service plans, supplies, and document workflow solutions. This subscription model allows the customer to focus on their core business while the provider owns the responsibility of all things print related.

It is similar to hardware-as-a-service where businesses acquire hardware, support, and supply services from a managed service provider (MSP) as defined by a single contract, and typically for a single, predictable monthly bill. It is similar to leasing except the MSP maintains ownership of the device, rather than a leasing company taking ownership.

Why companies choose Print-as-a-Service solutions

PraaS solutions like RICOH Print-in-One Service provides customers with an easy way to buy, consume, and use print services, for a single predictable monthly rate. Proactive management on print device services, supplies and technology updates enable employees and management to focus on the core business knowing their managed service provider is committed to ensuring optimal performance that meets their print needs.

  • An easy way to buy and use print services

  • Predictable monthly costs

  • Flexibility to meet the changing business needs

team working together on project

What does the RICOH Print-in-One Service include?

The RICOH Print-in-One Service features bundled solutions designed to deliver comprehensive workflow functionality to customers. While bundled solutions vary in device types, accessories, and print volumes, each one includes:

  • A black-and-white or color business multifunction printer

  • Comprehensive data-driven proactive remote and on-site break-fix services

  • Auto Toner replenishment

  • Ricoh’s Smart Integration application, for digital document routing and workflow functionality

  • One monthly bill

team meeting in design office conference room

Experience the reliability of data-driven service

Proactive service driven by data and analytics delivers consistent, and reliable up-time for your device(s). Should service be needed, technicians can diagnose the problem before arriving on site, so they can get to resolving the root cause of the problem and not just the symptoms. Automated parts ordering enables technicians to have the parts they need when they arrive. And should Ricoh technicians receive automated alerts to abnormal device performance, they will contact you to schedule a maintenance visit.

Enjoy fast response times from extensive technical coverage

With a network of approximately 3,000 service technicians in the U.S. and Canada, you can be assured of quick, attentive, and responsive technical support your device, supplies, and service needs.

Save time and stay secured with Always Current Technology (ACT)

Ricoh's Always Current Technology enables new features, applications, security updates, and upgrades to be installed directly on the device from the Smart Operations Panel. ACT ensures your devices stay up to date with the latest features and functionality for reliable and continuous operation to keep you productive and secured.

Digital encrypted Lock with data multilayers

Find the right fit for your business needs

Our Print-in-One Service offers a variety of solution bundles and print volumes to meet your business needs. Whether you need an economical device for small budget or robust device for large print volume, you'll find right plans to meet your specific needs.

Speak with a representative today to find your black-and-white or color solution bundle.

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