RICOH Print-in-One Service
What is a Print-as-a-Service solution?
Print-as-a-Service (PraaS) is an outcome based subscription business model that allows customers to consume print services without the hassle of acquiring individual components of the print services, including print devices, service plans, supplies, and document workflow solutions. This subscription model allows the customer to focus on their core business while the provider owns the responsibility of all things print related.
It is similar to hardware-as-a-service where businesses acquire hardware, support, and supply services from a managed service provider (MSP) as defined by a single contract, and typically for a single, predictable monthly bill. It is similar to leasing except the MSP maintains ownership of the device, rather than a leasing company taking ownership.
Why companies choose Print-as-a-Service solutions
PraaS solutions like Ricoh’s Print-in-One Service provides customers with an easy way to buy, consume, and use print services, for a single predictable monthly rate. Proactive management on print device services, supplies and technology updates enable employees and management to focus on the core business knowing their managed service provider is committed to ensuring optimal performance that meets their print needs.
An easy way to buy and use print services
Predictable monthly costs
Flexibility to meet the changing business needs
What does the RICOH Print-in-One Service include?
The RICOH Print-in-One Service features bundled solutions designed to deliver comprehensive workflow functionality to customers. While bundled solutions vary in device types, accessories, and print volumes, each one includes:
A black-and-white or color business multifunction printer
Comprehensive data-driven proactive remote and on-site break-fix services
Auto Toner replenishment
Ricoh’s Smart Integration application, for digital document routing and workflow functionality
One monthly bill
Experience the reliability of data-driven service
Proactive service driven by data and analytics delivers consistent, and reliable up-time for your device(s). Should service be needed, technicians can diagnose the problem before arriving on site, so they can get to resolving the root cause of the problem and not just the symptoms. Automated parts ordering enables technicians to have the parts they need when they arrive. And should Ricoh technicians receive automated alerts to abnormal device performance, they will contact you to schedule a maintenance visit.
Enjoy fast response times from extensive technical coverage
With a network of approximately 3,000 service technicians in the U.S. and Canada, you can be assured of quick, attentive, and responsive technical support your device, supplies, and service needs.
Save time and stay secured with Always Current Technology (ACT)
Ricoh's Always Current Technology enables new features, applications, security updates, and upgrades to be installed directly on the device from the Smart Operations Panel. ACT ensures your devices stay up to date with the latest features and functionality for reliable and continuous operation to keep you productive and secured.
Find the right fit for your business needs
Our Print-in-One Service offers a variety of solution bundles and print volumes to meet your business needs. Whether you need an economical device for small budget or robust device for large print volume, you'll find right plans to meet your specific needs.
Speak with a representative today to find your black-and-white or color solution bundle.
Recommended for you
RICOH Analytics for Print
Gain insight from your print data to streamline workflows, reduce costs, and meet sustainability goals.
See how this real estate brokerage firm increased efficiency, security and printer management.
Printer security solutions
Enable secured printing with automated print management for the office, home office & mobile users.