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Insurance insights and customer stories
Evolving the claims management process
Today, insurers must automate their claims management processes to attract and retain customers.
Insurer creates big results in customer communications
Workflow automation and managed print services transform Physicans Mutual's in-plant production.
Creating member experience for the next generation
See the results of a Harris Poll survey on the importance of customer service for insurers.
Featured solution:
Claims and policy processing
Accelerate the capture, intake, and validation of inbound claims and non-claim documents – across both digital and physical channels — as well as provide robust analytics, SLA reporting and hosting services.
Build value and drive revenue through information
Deliver exceptional customer experiences
Create and implement streamlined and personalized customer experiences (CX) for faster communications through the critical inbound and outbound omni-channel correspondence of customer communications management (CCM).
Turn disparate data into actionable insights
Connect disconnected data points as you build seamless workflows that enable employee productivity anywhere with the centralized services, workflow automation, and analytics tools of the cloud-based Intelligent Business Platform (IBP).
Capture your data's value faster and with less effort
Through the intelligent capture of both structured and unstructured data you'll simplify information workflows and free the business intelligence native to your data.
