Automate tedious manual tasks. Replace inefficient, paper-based processes. And minimize errors and delays. Use the new Ricoh Intelligent Business Platform (IBP) to transform data into actionable insights and unlock the true value of your data — so you can accelerate innovation processes, reduce operating costs, make more informed decisions and better serve customers.
Up to 80 percent of business data is unstructured.* IBP makes accessing it simpler. The IBP is an ecosystem of Ricoh services that quickly captures data from multiple sources and formats, ensuring you have it the moment you need it. With IBP, you can reduce infrastructure and development costs, while simplifying the way you work and connect with customers.
Information is in constant motion, including mail, email, scanned documents, chatbots, social media and CRM systems. Without the right tools to access it, it’s hidden from the people who can make it relevant and useful. Ricoh's portfolio of IBP services puts data to work in meaningful ways so your teams can perform everyday tasks faster and more consistently. Gain confidence with a reliable, always-on Business Process as a Service (BPaaS) solution that connects employees and customers like never before.
IBP is a cloud-based ecosystem of Ricoh services and repeatable workflows, accessible from a highly intuitive user interface. Built on the latest artificial intelligence, natural language processing and machine learning technologies, it’s a single-source portal that helps you deliver immediate, exceptional customer experiences efficiently and economically: