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Who We Are

Find out what makes Ricoh, Ricoh
Since our beginning in 1962, we've been on the forefront of workplace innovation. Back then, that meant creating the first office fax machine, enabling people to work smarter, better and faster than ever before. Today, we're empowering digital workplaces, which means connecting people to information, faster and more conveniently than ever before. We'll help you to improve employee productivity, better serve your customers, and grow your business. As for tomorrow, that vision is already taking shape in our minds and labs. And as digital workplaces continue to change the way we work, our imagination will continue to help you work smarter.

Corporate overview


Corporate overview


Ricoh USA, Inc. at a glance

Headquartered in Exton, Pennsylvania, USA, Ricoh USA, Inc. is the North and South American arm of Tokyo-based Ricoh Company, Ltd. Comprised of USA, Canada and Latin America, we have more than 30,000 employees located throughout the two continents.

We deliver products, services and solutions to help companies make the most of their information and work faster, smarter and more successfully. These include:

  • Document workflow solutions.
  • Office printing and imaging equipment.
  • Audiovisual collaboration technologies. 
  • Production print solutions.
  • IT and technical support services.
  • Targeted solutions for healthcare, legal, higher education and other industries.
  • Our leadership

    Learn more about the people who lead our company, inspire our industry, and help you capture, transform and manage the power of your information.

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  • Our innovations

    For nearly 80 years, we've been at the forefront of workplace innovation, revolutionizing the modern office with our products and solutions.

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  • Our advantage

    We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.

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Ricoh Commercial & Industrial Printing

We'll help you thrive by focusing on profitability, efficiency, cost reduction and document integrity. We provide a range of production print equipment, solutions and services coupled with insights to help you offer your customers the latest and the best in print and marketing communications innovation.

We're also defining what's next in the future of print. Today, printing has transcended beyond paper, moving to new mediums, with “display printing" on fabrics, wood, aluminum, building materials, food and more. In addition, applied printing can even form cells, bones and electronic boards that we can't see, but nonetheless have powerful life-changing effects.

As technology continues to advance at an unprecedented pace, we are poised to lead the way, and transform the print industry. 

  • Get the most out of your printing infrastructure.
  • Gain more control over operating expenses.
  • Be confident that every communication is printed with precision and accuracy.
  • Implement new capabilities and expand service offerings.
  • Find new business opportunities.
  • Keep more print jobs in-house.

Related companies


Related companies


Ricoh Electronics, Inc. (REI)

Our U.S. manufacturing subsidiary, REI is based in Tustin, California. When it began operations in 1973, it was the first Japanese company to manufacture office equipment and consumables in the United States.

Today, REI produces highly-advanced digital copiers, peripherals, printed circuit boards, thermal media, toner, parts, recycled toner cartridges, and customer-configured products at our facilities in Orange County, CA, and Lawrenceville, GA.


mindSHIFT Technologies, Inc.

Based in Northern Virginia, mindSHIFT is one of the largest IT outsourcing and cloud services providers. Voted one of the "Best IT Outsourcing Providers" by New York Law Journal readers, mindSHIFT is known for Delivering IT Peace of Mind (SM). That ensures you’ll get the services and expertise with the support, attention and price you demand.  

imagine. change.

This more than just a tagline, it’s what drives our relationships in the present and what we use as our guide for the future.

Each word challenges us to unlock the creative potential inside all of us in order to dig deeper and dream bigger.

imagine. change. Those words don’t just describe what we do, they’re at the core of who we are.
Closeup photo of hands touching documents with graphs.

Our parent company

See the investor-related information for our parent organization, Ricoh Company, Ltd. 


We do things one way: The RICOH Way

When Kiyoshi Ichimura founded the Ricoh Group in 1946, he had a vision for how we should treat our customers, planet and each other:

Love your neighbor.
Love your country.
Love your work.

He called that The Spirit of Three Loves. We call it the heart of The RICOH Way, which is what we use to guide our company’s mission, vision and values.

Mission statement

At the Ricoh Group, we are committed to providing excellence to improve the quality of living and to drive sustainability.

Vision statement

To be a trusted brand that appeals to the global market.

Values statement

What unites our global company is the respect we have for people, our profession, society and the planet. We use our positive spirit, innovation and teamwork to better serve our customers and operate with the highest standards of ethics and integrity.