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Leadership Team

Meet the people who lead our company, inspire our industry and help bring you the new world of work. 

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Joji Tokunaga

Joji Tokunaga

President and CEO

Ricoh Americas

Joji Tokunaga was appointed President and CEO for Ricoh in the Americas on April 1, 2018. Tokunaga empowers teams in the U.S. and Canada to succeed while driving profitability, resource alignment, and operational efficiencies that position the organization for continued growth and success. He brings a strategic vision with more than 33 years of sales, marketing, and general management experience to the role, including many leadership positions with Ricoh where he has helped direct several business acquisitions.

Most recently, Tokunaga served as Executive Vice President and General Manager of Shared Services where he oversaw the organization’s human resources, finance, legal, supply chain, customer administration, IT, process improvement, marketing, and strategic planning functions that provide support to Ricoh’s main business units in the Americas. Prior to this, as Executive Vice President and Deputy General Manager of Shared Services, Tokunaga focused on optimizing marketing, IT, and operations to align with Ricoh’s services-led transformation.

Tokunaga has also served as Corporate Associate Vice President and General Manager, Business Solutions Group for Ricoh Company, Ltd. in Japan after a previous assignment in the U.S. where he held the position of Senior Vice President, Ricoh Americas Chairman’s Office from 2012-2015. Prior to this, he was Vice President, Strategic Management Office for Ricoh in the Americas after Ricoh acquired IKON Office Solutions in October 2008, and was responsible for the direction and oversight of IKON and Ricoh business integration initiatives, including sales and financial processes. Tokunaga also spent several years throughout his career at Ricoh Company, Ltd. with responsibilities for Ricoh’s acquisition of Lanier World Wide, Inc., IBM Printing Systems, and Danka Europe.

Tokunaga graduated from the University of Delaware in 1984.

Jeff Paterra

Jeff Paterra

Executive Vice President

Commercial and Industrial Printing Business Group
Ricoh Americas

Jeff Paterra was appointed Executive Vice President, Commercial and Industrial Printing Business Group for Ricoh in the Americas on April 1, 2017. In this role, he leads Ricoh’s Commercial and Industrial Print business in the U.S. and Canada, including hardware, software and solutions, and services.

Most recently, Paterra was Senior Vice President and General Manager, Technology and Solutions Development in Ricoh’s Production Print business. In addition to his new responsibilities, Paterra also maintains the responsibilities from his previous role, which includes the Printing Systems and Software Development organization and the Production Print Global Marketing organization.

Previously, Paterra has held a number of technical, management, and executive positions in the Production Print business. He has been recognized with Outstanding Technical Achievement awards and holds numerous patents in the field of printing technology. 

Paterra holds a Bachelor of Science degree from Carnegie Mellon University.

Peter H Stuart

Peter H. Stuart

Executive Vice President, Office Solutions Business Group
Ricoh USA, Inc.

Peter H. Stuart was appointed Executive Vice President, Office Solutions on April 1, 2017. He leads the Office Solutions Business Group with oversight of all sales organizations for Ricoh in the U.S. A highly skilled, multicultural executive who has built high-performing, results-orientated teams, Stuart drives a strong sales organization to further grow Ricoh's market-leading position while delivering its unique services-led value to customers.

Most recently, Stuart served as President and Chief Executive Officer, Ricoh Latin America, where he ran an aggressive growth strategy for the highly diverse and complex Latin America region. Appointed to the role in 2010, Stuart assumed governance over 12 direct legal entities, 53 branches, 22 distributors, more than 750 dealers, and two distribution centers.

Beginning his 25-year career with Ricoh as a Sales Representative, Stuart was quickly promoted into leadership, serving as General Manager in several Latin American countries. He later became Director, and was Regional Vice President for a range of divisions in the U.S. before becoming President and CEO of Ricoh Latin America.

Stuart graduated from the University of South Florida with a bachelor's degree in Marketing. He is fluent in both English and Spanish.

Donna Venable

Executive Vice President, Human Resources and Deputy General Manager, Shared Services, Ricoh Americas; Deputy General Manager, Human Resources Division, Ricoh Company, Ltd.

Donna Venable was appointed Deputy General Manager, Human Resources (HR) Division for Ricoh Company, Ltd. on April 1, 2018, becoming integral to the design and implementation of Ricoh’s global HR policies, procedures, and platforms. As Executive Vice President, Human Resources for Ricoh in the Americas, a position she’s held since 2015, Venable leads all HR functions and activities in the U.S. and Canada while also overseeing Ricoh’s Order Management, Process Improvement, and Supply Chain operations as Deputy General Manager of Shared Services, a role she took on in 2017. She is an accomplished professional who has been key to Ricoh’s transformation to a services-led organization and aligning Ricoh’s worldwide HR efforts.

Previously, Venable was Senior Vice President, Human Resources for Ricoh after holding the same role for IKON Office Solutions before its acquisition by Ricoh. She had more than 14 years of HR experience with IKON, and has 26 total years managing HR functions. Venable also served as Vice President, Human Resources Shared Services at IKON, and previously held HR roles with Doubletree Hotels and Guest Quarters Hotels.

Venable is a graduate of Franklin and Marshall College in Lancaster, Pennsylvania. She is engaged in the HR community serving as a board member of the HR Executive Alliance and co-chair of the HR Executive Summit, Pennsylvania and New Jersey Chapters. She has presented at industry speaking engagements focused on leadership and employee development, and has been featured in Chief Learning Officer magazine


Dennis Dispenziere

Senior Vice President and Chief Financial Officer
Ricoh Americas


Dennis Dispenziere was appointed Senior Vice President and Chief Financial Officer (CFO) for Ricoh in the Americas on April 1, 2017, and is responsible for all Ricoh finance operations in the U.S. and Canada. He is an accomplished professional with more than 35 years of financial and operations expertise developed at Ricoh.

Most recently, Dispenziere served as Senior Vice President of Operations, where he led supply chain, IT, customer administration, and process improvement functions to ultimately ensure a positive customer experience.

Dispenziere joined Ricoh in June 1980 and has held various positions in finance throughout his tenure. Previously, he served as Chief Accountant, responsible for consolidations, operational and transactional accounting, treasury and tax for Ricoh in the Americas. He was assigned as the financial lead for Ricoh Americas Holdings in 2010, which owns Ricoh USA, Inc. Prior to that, he was CFO of Ricoh Corporation, and Vice President, Business Transformation, where he led the business transformation project from 2001 to 2008, which combined Ricoh Corporation, Savin and Lanier into a single company operating on the Oracle ERP platform.

Dispenziere graduated with a bachelor’s degree in accounting from William Paterson University. He passed the New Jersey CPA exam with the highest score in the state and top one percent of the country. He is a member of the NJ CPA Society and the American Institute of CPAs. 

Jami Segota

Jami Segota

Senior Vice President, General Counsel and Secretary
Ricoh Americas

Jami Segota was appointed Senior Vice President, General Counsel and Secretary for Ricoh in the Americas in September 2017. She is responsible for legal, ethics, compliance, security and regulatory affairs for Ricoh in the U.S., Canada and Latin America.

Segota joined Ricoh in September 2013 and most recently served as Vice President and Assistant General Counsel, Employment Law and was responsible for overseeing and managing all employee-related litigation, and providing advice and counsel on human resources issues and personnel policies and practices.

Prior to joining Ricoh, Segota spent 20 years in private practice counseling and defending companies in employment law and labor matters. She represented a wide range of industries before state and federal courts and agencies against claims alleging wrongful termination, discrimination, harassment, defamation, breach of contract and employee benefits. Segota is also experienced in traditional labor/management relations law and has participated in National Labor Relations Act elections, unfair labor practice hearings and obtained mass picketing injunctions.

Segota has authored several articles, presented at seminars and conducted training on various employment law topics. She graduated cum laude from Georgetown University Law Center and with honors from Emory University with a Bachelor of Business Administration degree in Finance.
Glenn Laverty

Glenn Laverty

Senior Vice President, Marketing, Shared Services, Ricoh Americas;
President and Chief Executive Officer, Ricoh Canada, Inc.

Glenn Laverty was appointed Senior Vice President, Marketing for Ricoh in the Americas on April 1, 2017. As part of the Shared Services Business Group, Laverty is responsible for Ricoh’s marketing efforts in support of its key business units in the U.S. and Canada. He brings more than 30 years of industry experience to the role, and is strongly focused on aligning and positioning Ricoh’s portfolio of hardware, solutions and services to its global services-led approach.

Laverty also serves as President and Chief Executive Officer of Ricoh Canada, Inc. Appointed to the role on January 1, 2008, Laverty is responsible for Ricoh’s entire business in Canada, where his responsibilities range from providing executive leadership and direction to charting a pathway for Ricoh Canada in the company’s overall evolution centered on delivering an exceptional customer experience.

Laverty joined Ricoh Canada in 1994 and has held many key leadership positions, such as Vice President, Marketing; General Manager, Ricoh Document Management; and Executive Vice President, Direct Sales Operations. He has led the successful integration of several acquisitions, including IKON Canada, and managed the international responsibilities of Ricoh’s first Services business in Ricoh Document Management. Prior to joining Ricoh, Laverty held management positions with Xerox and also owned a Ricoh dealership.

Beyond Ricoh, Laverty is a recognized Customer Experience leader throughout the industry, and has provided the foreword to The Intuitive Customer by Colin Shaw and Ryan Hamilton. He has served and/or serves on numerous boards and committees, including: the Board of Directors of Excellence Canada; the Information Technology Association of Canada (ITAC); and the advisory board of The Learning Partnership. He is a member of the CEO Global Network and gives back to the community, working with the United Way and Covenant House (Toronto).

Laverty has a bachelor’s degree in Economics from the University of Western Ontario.