Executive Vice President and General Manager, Office Services Business Group, Ricoh Americas;
President and CEO, mindSHIFT Technologies, Inc., a Ricoh Company
Mona Abutaleb was appointed Executive Vice President and General Manager, Office Services Business Group for Ricoh in the Americas on April 1, 2017. In this role, Abutaleb takes on a global position to oversee all areas of our services business, with a strong focus on the Americas, and continues to serve as President and CEO of mindSHIFT Technologies, Inc., a Ricoh company. She is accelerating our transformation to a services-led business through a single organization built on providing innovative solutions and outstanding delivery.
Abutaleb has been a leader of technology-based service organizations for more than 30 years, and is one of the preeminent managed services industry executives in the world. She was named by The Cannata Report as one of the Women Influencers of 2015, and to the MSPmentor 250 list of the most influential executives shaping the industry in 2014. Most recently, she served as Senior Vice President of Services for Ricoh in the Americas, and prior to her role as CEO of mindSHIFT, Abutaleb served as mindSHIFT's President and COO (2009-2013), Chief Operating Officer (2007-2009) and Executive Vice President of Operations (2006).
Prior to joining mindSHIFT, Abutaleb worked at Discovery Communications as Executive Vice President of U.S. New Media and Network Services. Prior to that, Abutaleb flourished in her more than 18-year career with MCI – beginning as a traffic engineer in 1984, ending as Senior Vice President of Planning and Engineering for WorldCom in 2002, and holding many senior positions with the conglomerate in the interim. Just prior to leaving WorldCom, Abutaleb was responsible for all aspects of global network planning, network engineering, service delivery, network systems development and IT operations.
Abutaleb graduated with a Bachelor of Science in Electrical Engineering from the University of Maryland, College Park.
Senior Vice President and Chief Financial Officer, Ricoh Americas
Dennis Dispenziere was appointed Senior Vice President and Chief Financial Officer (CFO) for Ricoh in the Americas on April 1, 2017. Dispenziere is responsible for all of our finance operations in the U.S., Canada and Latin America. Additionally, he oversees our information technology (IT) organization. He is an accomplished professional with more than 35 years of financial and operations expertise developed at Ricoh.
Most recently, Dispenziere served as Senior Vice President of Operations, where he led supply chain, IT, customer administration, and process improvement functions to ultimately ensure a positive customer experience.
Dispenziere joined Ricoh in June 1980 and has held various positions in finance throughout his tenure. Previously, he served as Chief Accountant, responsible for consolidations, operational and transactional accounting; treasury; and tax for Ricoh in the Americas. He was assigned as the financial lead for Ricoh Americas Holdings in 2010, which owns Ricoh USA, Inc. Prior to that, he was CFO of Ricoh Corporation, and Vice President, Business Transformation, where he led the business transformation project from 2001 to 2008, which combined Ricoh Corporation, Savin and Lanier into a single company operating on the Oracle ERP platform.
Dispenziere graduated with a bachelor’s degree in accounting from William Paterson University. He passed the New Jersey CPA exam with the highest score in the state and top one percent of the country. He is a member of the NJ CPA Society and the American Institute of CPAs.