President and CEO
Joji Tokunaga was appointed President and CEO for Ricoh in the Americas on April 1, 2018. Tokunaga empowers teams in the U.S. and Canada to succeed while driving profitability, resource alignment, and operational efficiencies that position the organization for continued growth and success. He brings a strategic vision with more than 33 years of sales, marketing, and general management experience to the role, including many leadership positions with Ricoh where he has helped direct several business acquisitions.
Most recently, Tokunaga served as Executive Vice President and General Manager of Shared Services where he oversaw the organization’s human resources, finance, legal, supply chain, customer administration, IT, process improvement, marketing, and strategic planning functions that provide support to Ricoh’s main business units in the Americas. Prior to this, as Executive Vice President and Deputy General Manager of Shared Services, Tokunaga focused on optimizing marketing, IT, and operations to align with Ricoh’s services-led transformation.
Tokunaga has also served as Corporate Associate Vice President and General Manager, Business Solutions Group for Ricoh Company, Ltd. in Japan after a previous assignment in the U.S. where he held the position of Senior Vice President, Ricoh Americas Chairman’s Office from 2012-2015. Prior to this, he was Vice President, Strategic Management Office for Ricoh in the Americas after Ricoh acquired IKON Office Solutions in October 2008, and was responsible for the direction and oversight of IKON and Ricoh business integration initiatives, including sales and financial processes. Tokunaga also spent several years throughout his career at Ricoh Company, Ltd. with responsibilities for Ricoh’s acquisition of Lanier World Wide, Inc., IBM Printing Systems, and Danka Europe.
Tokunaga graduated from the University of Delaware in 1984.
Executive Vice President
Commercial and Industrial Printing Business Group
Jeff Paterra was appointed Executive Vice President, Commercial and Industrial Printing Business Group for Ricoh in the Americas on April 1, 2017. In this role, he leads Ricoh’s Commercial and Industrial Print business in the U.S. and Canada, including hardware, software and solutions, and services.
Most recently, Paterra was Senior Vice President and General Manager, Technology and Solutions Development in Ricoh’s Production Print business. In addition to his new responsibilities, Paterra also maintains the responsibilities from his previous role, which includes the Printing Systems and Software Development organization and the Production Print Global Marketing organization.
Previously, Paterra has held a number of technical, management, and executive positions in the Production Print business. He has been recognized with Outstanding Technical Achievement awards and holds numerous patents in the field of printing technology.
Paterra holds a Bachelor of Science degree from Carnegie Mellon University.
Senior Vice President and Chief Financial Officer
Dennis Dispenziere was appointed Senior Vice President and Chief Financial Officer (CFO) for Ricoh in the Americas on April 1, 2017, and is responsible for all Ricoh finance operations in the U.S. and Canada. He is an accomplished professional with more than 35 years of financial and operations expertise developed at Ricoh.
Most recently, Dispenziere served as Senior Vice President of Operations, where he led supply chain, IT, customer administration, and process improvement functions to ultimately ensure a positive customer experience.
Dispenziere joined Ricoh in June 1980 and has held various positions in finance throughout his tenure. Previously, he served as Chief Accountant, responsible for consolidations, operational and transactional accounting, treasury and tax for Ricoh in the Americas. He was assigned as the financial lead for Ricoh Americas Holdings in 2010, which owns Ricoh USA, Inc. Prior to that, he was CFO of Ricoh Corporation, and Vice President, Business Transformation, where he led the business transformation project from 2001 to 2008, which combined Ricoh Corporation, Savin and Lanier into a single company operating on the Oracle ERP platform.
Dispenziere graduated with a bachelor’s degree in accounting from William Paterson University. He passed the New Jersey CPA exam with the highest score in the state and top one percent of the country. He is a member of the NJ CPA Society and the American Institute of CPAs.