Chairman and CEO
On May 1, 2012, Martin Brodigan was appointed Chairman and Chief Executive Officer for Ricoh in the Americas, overseeing our business in the U.S., Canada and Latin America. Brodigan also serves as Group Executive Officer, Corporate Vice President for Ricoh Company, Ltd. of Tokyo, Ricoh Americas’s parent company.
Brodigan is focused on transforming Ricoh in the Americas from an organization traditionally known for office imaging equipment into a services-led organization that helps customers make information work for them in today’s new world of work. This means enabling workers at organizations of all sizes to access from anywhere and at any time the information needed to make critical business decisions.
Brodigan has held many leadership positions throughout his 23-year tenure with Ricoh. He served as EVP and CFO of Ricoh in the Americas from 2010-2012, and as President and CEO of Ricoh U.S. from 2008-2010. In addition, from 1995 to 2007, Brodigan served Ricoh Canada, first as SVP of Finance and Administration, and then as President and CEO from 2000 to 2007.
From 1991 to 1995 Brodigan worked for Gestetner Plc (which was subsequently acquired by Ricoh) in London, first as Finance Director, Manufacturing, and then as Head of Internal Audit.
Brodigan obtained his Chartered Accountant qualification while working for KPMG in London. During his time with KPMG, Brodigan worked on audits, mergers and acquisitions for large public companies. Afterward, he joined a boutique investment bank based in Monaco, working on leveraged buyouts and tax planning strategies.
Senior Vice President, Services, Ricoh Americas
President and CEO, mindSHIFT Technologies, Inc., a Ricoh company
Mona Abutaleb was appointed Senior Vice President of Services for Ricoh in the Americas in November 2015, in addition to her existing position as President & CEO of mindSHIFT Technologies, Inc., a Ricoh company. In this new role, Abutaleb leads our services business, which includes IT Services, Enterprise Services Delivery, Managed Services, Professional Services and traditional break-fix services support. She is accelerating our transformation to a services-led business through a single services organization.
Abutaleb has been a leader of technology-based service organizations for more than 30 years, and is one of the preeminent managed services industry executives in the world. She was named by The Cannata Report as one of the Women Influencers of 2015 and to the MSPmentor 250 list of the most influential executives shaping the industry in 2014. Prior to her role as CEO, Abutaleb served as mindSHIFT's President and COO (2009-2013), Chief Operating Officer (2007-2009) and Executive VP of Operations (2006).
Prior to joining mindSHIFT, Abutaleb worked at Discovery Communications as the Executive VP of US New Media and Network Services. Before Discovery, Abutaleb flourished in her more than 18-year career with MCI beginning as a traffic engineer with MCI in 1984, ending as the Senior VP of Planning and Engineering for WorldCom in 2002, and holding many senior positions with the conglomerate in the interim. Just prior to leaving WorldCom, Abutaleb was responsible for all aspects of Global Network Planning, Network Engineering, Service Delivery, Network Systems Development and IT Operations.
Abutaleb graduated with a Bachelor of Science in Electrical Engineering from the University of Maryland, College Park.
Senior Vice President and Chief Financial Officer
On April 1, 2012, Gary Crowe was appointed Senior Vice President and Chief Financial Officer (CFO) for Ricoh in the Americas. As CFO, Crowe oversees all of our finance operations in the U.S., Canada and Latin America.
Crowe has more than 25 years of experience in auditing, accounting, consulting and international finance. During his 15-year tenure with us, he has been a key member of the finance organization, with a strong operational focus.
Crowe currently oversees our more than 750-person finance team. Additionally, he's responsible for our U.S. leasing business, which includes managing a captive portfolio, as well as the Ricoh U.S. pension committee, with fiduciary responsibility for $2.5B in assets relating to defined benefit and defined contribution plans.
Crowe started his career with Ernst & Young, and held finance positions at other Fortune 500 companies. He also served in the U.S. Army.
Crowe holds a Bachelor of Science in Accounting from Penn State University, as well as certifications as a Certified Public Accountant (CPA), Certified Global Management Accountant (CGMA) and Certified Internal Auditor (CIA). He is engaged in the finance community, serving as a board member of Delaware Valley Friends School. Crowe is a member of the Wall Street Journal’s CFO Network and has presented at industry speaking engagements focused on CFOs, managing risk and innovative ways to drive cost savings, and has been featured on CFO.com.
Senior Vice President, Operations
Ricoh USA, Inc.
Dennis Dispenziere was appointed Senior Vice President, Operations, Ricoh USA, Inc. in October 2014, and oversees all supply chain, IT, customer administration, and process functions to ultimately ensure a positive customer experience. He is an accomplished professional with more than 30 years of financial expertise developed at Ricoh.
Dispenziere joined Ricoh in June 1980 and has held various positions in finance throughout his tenure. Most recently, Dispenziere served as Chief Accountant, responsible for consolidations, operational and transactional accounting; treasury; and tax for Ricoh in the U.S., Latin America and Canada. He was assigned as the financial lead for Ricoh Americas Holdings in 2010, which owns Ricoh USA, Inc. Prior to that, he was CFO of Ricoh Corporation, and Vice President, Business Transformation where he led the business transformation project from 2001 to 2008, which combined Ricoh Corporation, Savin and Lanier into a single company operating on the Oracle ERP platform.
Dispenziere graduated with a bachelor’s degree in accounting from William Paterson University. He passed the New Jersey CPA exam with the highest score in the state and top one percent of the country. He is a member of the New Jersey CPA Society and the American Institute of CPAs.
Senior Vice President, Ricoh Americas Chairman’s Office and
Production Print Division
Keith Miyazaki was appointed Senior Vice President, Ricoh Americas Chairman’s Office and Production Print Division on October 1, 2016. Leading our production print business, Miyazaki has a strong focus on incubation for both industrial printing and 3D printing.
Most recently, Miyazaki served in the US as Senior Vice President, Ricoh Americas Chairman’s Office from May 2016, where he continues to contribute to the overall business strategy for Ricoh in the Americas. Previously, Miyazaki served at Ricoh Company, Ltd., Tokyo, as General Manager, Marketing Center, Global Production Printing Business, leading the Product Launch and Planning teams, as well as the Large Commercial Printer Group from September 2011 to April 2016.
Miyazaki joined Ricoh Company, Ltd. in April 1992, beginning his career in the Thermal Media Division for Thermal Head Printers, and until 1999 was mainly responsible for developing business in the Asia Pacific and China markets for Label Printers with key customer Brand Owner.
In 1999, Miyazaki was transferred to our corporate office in New Jersey where he worked for 12 years and held many key positions, including: Manager, Product Marketing from 1999-2003; Director, Strategy Office from 2003-2008; and Director, Production Printing Business Group from 2008-2011. As Director, Production Printing Business Group, Miyazaki was integral in launching our production printing business in the Americas and growing it to one of the top digital print vendors in the industry.
Miyazaki has a bachelor's degree in commercial science from Hitotsubashi University in Japan.
Executive Vice President, Human Resources
Donna Venable was appointed Executive Vice President, Human Resources for Ricoh in the Americas in April 2015. She is responsible for overseeing human resources activities for all of our locations in the U.S., Canada and Latin America. This includes leadership development, employee relations, succession planning, total rewards, diversity and corporate social responsibility.
Venable was also named Corporate Associate Advisory Officer of Ricoh Company, Ltd., which expands Venable’s role to include our global HR initiatives as she works with leadership and HR teams in Japan. She is an accomplished professional who has been key to our transformation to a services-led organization and aligning our worldwide HR efforts.
Venable most recently served as Senior Vice President, Human Resources for Ricoh after holding the same role for IKON Office Solutions before its acquisition by Ricoh. She has more than 14 years of human resources experience with IKON, and 22 total years managing HR functions. Venable also served as Vice President, Human Resources Shared Services, where she led IKON’s global compensation, benefits, systems and programs teams. She also held field human resources roles at IKON. Previously, Venable held HR roles with Doubletree Hotels and Guest Quarters Hotels.
Venable is a graduate of Franklin and Marshall College in Lancaster, Pennsylvania. She is engaged in the HR community serving as a board member of the HR Executive Alliance and co-chair of the HR Executive Summit, Pennsylvania and New Jersey Chapters. She has presented at industry speaking engagements focused on leadership and employee development, and has been featured in Chief Learning Officer magazine.