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Digital Forensics Services

A defensible, proven way to collect data.

Information and cyber security

29% percent of judges believe the most common eDiscovery mistakes happen in the collection / processing stage according to the annual federal judges survey.1

eDiscovery processing errors

Ricoh's Intelligent eDiscovery solutions unite deep human expertise with powerful technology to deliver exceptional results at a predictable price — and our Digital Forensics Services are no exception. Working with our team of forensics experts, we offer customized electronically stored information (ESI) collection and management options to accommodate your specific requirements. Our experts truly understand the litigation process, and work closely with you to determine what types of data are most important in any given case.


Get customizable ESI collection


A powerful, proven process to collect your data

digital thumbprint puzzle piece

Accessing and collecting evidence for litigation can seem daunting. It may be hiding in any number of digital locations, including desktops, laptops, mobile devices and social media, and it must remain uncompromised. Count on us as your trusted partner, and outsource your collection needs to our team of digital forensic experts. With our proven experience and powerful technology, we'll provide you with a solution tailored to your specific needs, including:

  • Onsite collection
  • Remote online collection
  • Remote collection at a certified Ricoh data forensics facility
  • Remlox™ Remote ESI Collection tool
  • Remlox™ Cloud

Developed by the experts at Ricoh eDiscovery, Remlox™ is a patented brand of data collection solutions. The Remlox™ Remote ESI Collection tool is a unique data collection solution that allows us to remotely collect ESI to create a complete, encrypted forensic image of a physical hard drive — even in areas with deleted files. Remlox™ Cloud is a user-friendly, cloud-based software solution that enables proportionality in data collection, using a targeted approach. It streamlines the collection process by allowing users to efficiently gather only the most potentially relevant information needed for their case, and it's all hosted within Ricoh's secure Microsoft® Azure™ environment.


Access Ricoh's forensics lab


Plus proven, professional forensic experience


Our team of forensic professionals that work in the lab are licensed, private investigators who have:

  • Collected and performed forensics on data in 46 countries.
  • Testified in more than 100 cases across seven countries.
  • Possess more than 100 years of combined experience.
  • Hold multiple certifications.

They use proven procedures, advanced technology and forensically sound tools to provide a truly defensible process, time and again.


Receive expert testimony


Professionally delivered in court

Legal documents and certification stamp.
When it comes time to present your data evidence in court, we employ some of the industry's most tenured testimony experts who will help you build and defend your case. They have a proven track record of success in large national and international matters. They specialize in explaining complex information in a way that is easily understood by judges, juries and other partners.

A highly defensible and auditable process

Man and woman discussing digital documents

Our Data Collection and Forensics solutions are just the beginning. We offer best-in-class technologies that provide customized support through the entire ESI discovery process, including every element in the Electronic Discovery Reference Model (EDRM). Our wide range of services includes:

  • eDiscovery planning and site assessments
  • Spoliation examinations
  • Encryption bypass
  • ESI search and filtering
  • Deleted file recovery
  • Intellectual property theft analysis
  • Expert witness testimony
  • Mobile lab services

Don't take on your mountain of information alone — let us help ensure you have what you need, when and where you need it, so your litigation goes smoothly.



See more on our services & solutions

  • Digital Forensics Services               

    Learn more about our proven method to collect ESI.                                                

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  • Case study                                       

    See how we helped one firm recover sensitive information from a former employee's personal accounts.                

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  • Discover Ricoh’s Intelligent eDiscovery Solutions

    Find out how we put attorneys first by making eDiscovery simple, efficient and cost-effective.                                       

    3 / 3
1Federal Judges Survey, "2nd Annual Federal Judges Survey: Views from both sides of the bench." Exterro, 2016. http://www.exterro.com/judges-survey-16/