It doesn’t matter whether you’re a global enterprise or local business, we will work with you to define and implement the managed print maintenance services that best fit your organization. A clear Service Level Agreement (SLA) defines our service delivery. You can choose your SLA through our Managed Print as a Service (MPaaS) offering, or work with one of our representatives to custom craft a solution.
Services are delivered per your SLA and established operational procedures. Some customers opt for onsite support some or all of the time. For others, our help desk monitors and addresses any issues that arise to ensure maximum device availability.
Our services can include:
- Break/Fix onsite field repair services
- Preventative maintenance
- Resident technicians
- Remote help desk services