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Gartner® defines “Outsourced Digital Workplace Services” to include (cited from “Magic Quadrant for Outsourced Digital Workplace Services”):
Gartner® also states:
“The main goal of ODWS is to provide integrated and ubiquitous digital workplace services to employees to increase their engagement, productivity and digital dexterity to support the organization’s digital business strategy.”
Our Managed Workplace Services offerings continue to grow and expand. Key highlights of our offerings remain:
For more information, please view and read the February 2022 Gartner® Magic Quadrant™ Outsourced Digital Workplace Services report.
More importantly though, as organizations of all sizes across all industries continue to adapt to our changing business environment, our services will continue to expand and evolve as our customers share with us their changing digital services needs.
Gartner® says of the Gartner® Magic Quadrant:
“By applying a graphical treatment and a uniform set of evaluation criteria, a Magic Quadrant helps you quickly ascertain how well technology providers are executing their stated visions and how well they are performing against Gartner’s market view.”
Managed workplace services include many different elements. Several of these have earned individual recognitions over the last year.
Ricoh wins "Best Cloud Infrastructure" in 10th Annual Cloud Awards Program
Ricoh Recognized on CRN's 2022 MSP 500 List
Ricoh USA, Inc. A Finalist in 2021-22 Cloud Awards
Ricoh USA, Inc. Named to ChannelE2E's Top 250 Public Cloud MSPs List for 2021
Based on current trends, Outsourced Digital Workplace Services will become a significant factor in how organizations implement their digital workplaces. Helping companies develop, implement, and evolve their digital workplaces has been a consistent part of our digital services offerings for many years.
Read more about the digital workplace.
Explore each of the four pillars of the digital workplace: Cloud & IT, Process Automation, Remote Working, and building a Smart and Safe Workplace.
Footnotes
Gartner®, Magic Quadrant for Outsourced Digital Workplace Services, By Daniel Barros, David Groombridge, Stephanie Stoudt-Hansen, Katja Ruud, DD Mishra, 21 February 2022.
Gartner® and Magic Quadrant are registered trademarks of Gartner®, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner® does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.