What IDC MarketScape said about Ricoh
The IDC MarketScape also noted how we are “fully adopting a customer-centric approach” that will enable us to address critical factors affecting the digital workplace, including:
“Changes in society, markets, and customers”
“Migration from paper to electronic data in the document market”
“Disappearing borders of when and where work happens”
“Automating routine tasks to accommodate a reduced labor force and shift to creative work”
What was IDC MarketScape Vendor Inclusion Criteria?
The following were the requirements for companies to be included as part of IDC MarketScape’s analysis:
“Print must be core to the hardcopy vendor's business, but the vendor must also demonstrate nonprint-related capabilities and strategies.”
“Nonprint initiatives must aim to address customers' evolving needs across multiple vectors within the office of the future and can include but aren't limited to digital signage, IT services, information management, workflow automation, security, and other solutions crucial to driving digital transformation.”
Download the excerpt and you’ll also see
Beyond the analysis and review of Ricoh’s digital services beyond print, the IDC MarketScape also provides:
Sound advice for technology buyers
Factors that define a strong vendor offering
Success factors for a digital transformation
- 1IDC Marketscape. “IDC MarketScape: Worldwide Security Solutions and Services Hardcopy 2019–2020 Vendor Assessment,” US44811119, December 2019.
- 2IDC Marketscape. “IDC MarketScape: Worldwide Print Transformation 2020 Vendor Assessment,” US45354420, August 2020.
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