Migrating to a cloud-based fax workflow is not difficult. Depending on the extent of your implementation, you may find you spend more time vetting a solution and training employees than implementing the solution itself.
The implementation itself will involve:
Cloud faxing software like XM Fax is one of several solutions that enable users to securely send and receive faxes anywhere, on any device. It minimizes telephony charges, the need for dedicated fax hardware, and eliminates hours of tedious redundant hardcopy scanning.
Cloud faxing alleviates many burdens associated with traditional fax workflows and offers several unique advantages:
Did you know that in healthcare, 75% of all patient information is exchanged by facsimile, (i.e., a primary care physician referral to a specialist), accounting for 9 billion healthcare-related fax pages every year!1
The implications of sending test results to the wrong specialist, a prescription to the wrong patient, or an insurance claim to the wrong provider can be life threatening. And the sheer volume of paperwork in the typical medical practice makes the environment ripe for errors and omissions.
For healthcare admins, cloud faxing transforms repetitive, time-consuming manual fax processes into streamlined, cloud-based workflows complete with centralized record keeping, without compromising the integrity of patient data, while eliminating paper-based workflows.
Once tapped into the cloud fax workflow, healthcare providers can integrate other cloud-based fax services around it, such as our Patient Referral Solution. It shaves days off the referral process, eliminates administrative workloads and resulting backlogs, and enhances records compliance.
Our Payer Provider Payment Solution for insurance claims processing is another cloud-based fax application. It increases the speed of payment for services provided to eliminate paperwork bottlenecks, simplify correspondence, and boost cash flow.
You can read more about these solutions and the results they produced for one major U.S. medical center’s insurance correspondence process in this case study.