When it comes to order management, you are all too well acquainted with the limitations of fax machines, paper and manual processes. You realize that automation is the way to go, but you question where to start and how to implement it.
That's why we can conduct a Process Analysis and show you how to increase performance, productivity and care quality with these and other capabilities:
Things can go awry with paper orders due to human or machine error, and the resulting delays can affect patient care. Instead, improve the patient experience with an automated solution that works in place of — or supplements — an existing computerized physician order entry (CPOE) system.
Our pharmacy Order Management solution, which includes DocuScripts software, enables you to:
Orders typically come in by fax to a single number at the hospital. Then it's up to you to sort them and forward them to the appropriate department. With all of that paper flying around, though, some orders may fall through the cracks. Instead, go paperless and speed up order processing by making it a hands-off task. Our Order Management solution includes OpenText software, which queues incoming faxes in an online workflow system. You can read the faxes on screen, and schedule and send them to the right person at the right time. The information is retained digitally until it reaches the proper recipient, who can view or print orders. Better yet, you may improve security because sensitive information isn't moving around on paper.