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optimizing slg operations

Optimizing State and Local Government Operations

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As organizations worldwide embrace digital transformation, government agencies also face mounting pressure to join the 21st century. Access to technology-enabled services raises citizens' expectations and, as a result, citizens want access to critical services when and where they need them — via the channel or device of their choice.​​​​​​​​​​​​​​

 
 
Optimizing State and Local Government Operations
Some state and local governments are beginning to take an outside-in approach (considering the citizen's point of view) to digital government and reshape the way they deliver services. Yet most agencies still have a long way to go. Optimizing state and local government operations requires agencies to reshape the way they collect data and deliver services. Increased data-sharing among government agencies will help drive successful digital transformation and, as a result, improve the citizen experience by delivering a consistent experience.

As unstructured data increases exponentially in the new world of work, capturing and optimizing data workflows to enable insightful decision making is more important than ever. RICOH File Analysis Services allow us to assess your data properly to maximize its value. We help ensure relevant content is organized and easy to find so that you can get the right information when you need it most. In order to capture the vast amounts of unstructured data — such as digital documents, emails and paper files — our Advanced Document Capture Services take this important information and transform it into meaningful electronic information.

Meet citizens where they spend the majority of their time today — online. Our Web Content Management Services deliver end-to-end web content management and digital marketing automation. We enable users to find the information they are looking for in just a few clicks. Now you can serve up the right information, to the right person, at the right time.
 
 

Services and solutions

  • RICOH File Analysis Services

    Make unstructured data across government agencies easier to manage with our File Analysis Services.

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  • Web Content Management Services

    Secure, manage and optimize your digital marketing automation and web content management so that it's accessible and personalized.

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  • Advanced Document Capture Services

    With so much data out there in our modern workforce, data must be continually extracted from paper-based files like Word or Excel. Our intelligent document and data capture platform makes sense of the data and automatically classifies, sorts and indexes your critical information.

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  • Enterprise Content Management Services

    Get an effective ECM strategy to improve visibility and transparency into all agency content making it easier to find what you need, when you need it.

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  • Forms Management Services

    Release your critical information that's trapped as paper-based records and forms into a digitized format so that they are editable, searchable and accessible.

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  • Consulting Services

    Engage our consulting experts to help you transform your agency and keep pace with a rapidly changing work environment.

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