knowledge management

Knowledge Management


The Federal Government produces enormous amounts of unstructured, paper-based and unprocessed data. While a lot of it is being captured and cleansed, much of it is being duplicated, misfiled or simply lost. This is incredibly valuable information that, given context, can become tremendously useful.

Nearly all data starts out as unstructured information. For the Federal Government — applying a good data strategy ultimately results in stronger decision making. Let us help you organize and optimize your data. Beginning with discovery, analysis and aggregation of your information — we will then help you cleanse, migrate and monitor your data on an ongoing basis.

What's more, our Managed Print Services will enable you to get the most out of your information. Our team will work closely with you to create a strategy that starts with assessing your infrastructure and information-management capabilities through to tracking utilization and employing useful metrics. Similarly our Records Management Services can turn your important business records such as emails, PDFs, paper, forms, word documents and more into useful electronic records.

Lastly, our Enterprise Content Management (ECM) Services take the mountain of digital data pilling up in your agency and gives you the structure and process control to move it between various formats and into the hands of people who need it. Our ECM Services provide data cleansing, data classification and data migration — making it easier to find what you need when you need it.

Services and solutions

  • Managed Print Services

    Our Managed Print Services team will work with you to create a data strategy that will safeguard your information, reduce expenses and take hold of your key information.                                                                                                                                                                                

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  • Records Management Services

    Move your key records — including citizen records, employee records, claims, financial documents and more — from the filing cabinet to electronic forms. We help federal agencies clean, classify and efficiently utilize key information assets.                                                                     

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  • Enterprise Content Management Services

    Our Enterprise Content Management (ECM) Services are delivered via a RICOH Content Manager and supports your IT modernization efforts to allow information to flow throughout your agency based on how it is classified, who needs it and where it should be stored.

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  • Advanced Document Capture Services

    Reign in your vast amounts of enterprise data. Our Advanced Data Capture Services use Ephesoft Enterprise, an intelligent document and data capture platform, that automatically captures, classifies, sorts, indexes, tags and extracts data.

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  • Forms Management Services

    Our powerful OCR (optical character recognition) technology converts forms such as paper, PDF files, Word docs and more into editable and searchable electronic forms. These e-forms can be incorporated into your ECM for automated review workflows.                                                                                

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  • Digitization and Data Processing

    Our Digitization and Data Processing Services use our intelligent document and data capture tools that make sense of your incoming information and extract valuable data.                                                                                                                                                                                                          

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