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Visual Communications Services

Enhance remote collaboration, webinars and virtual meetings with video.

Workplace Productivity

Globally there are 30 million huddle rooms and less than 5% of those are video enabled*.

Photo of people looking at an interactive whiteboard.
When you need to engage your offsite team members, clients or customers as if you were all in the same room, you can use our Visual Communications services to help painlessly connect and collaborate from anywhere with our videoconferencing solutions.

Choose high-quality video conferencing equipment


Engage your colleagues, clients and customers with genuine face-to-face interactions.

People on a video conference laughing.
User experience is key for effective remote collaboration. That's why we only offer enterprise-grade web and videoconferencing solutions to help keep offsite meeting participants actively engaged in your video calls, interactive documents and visual aids.

Explore our UCS (Unified Communication System) solutions with HD cameras, microphones and speakers. You can deploy our UCS solutions in permanent video conferencing or telepresence rooms—or easily move our lightweight UCS solutions to convert any area into a videoconferencing space. We also offer a wide variety of digital projectors for large video conferences and auditoriums.

Empower collaboration with interoperable videoconferencing


Host or join a videoconference from any device, using our videoconferencing service.

Man talking to four people on a video conference.

With our webRTC-based RICOH UCS Advanced service, you don't need IT support to host or join a video conference from your laptop, mobile device, Ricoh UCS or legacy videoconferencing hardware. Now, you can schedule a video conference anytime, anywhere. And avoid delays because participants are using different devices and different platforms (Windows®, Mac®, iOS® or Android®). RICOH UCS Advanced also lets you:

  • Host or join audio or video conferences with support for PSTN and VoIP telephony
  • Instant message (available December 2017), share screens and share files on-demand
  • See team member's availability, location, status and contact info
  • Schedule ad hoc conferences and meetings
  • Record your calls, meetings and videoconferences

Collaborate face-to-face on video-enabled interactive whiteboards


Improve teamwork and learn faster with video-enabled interactive flat panel displays.

Photo of two people having a video conference with an interactive whiteboard.
While collaborating in real-time on documents or training materials, you can more effectively engage your offsite workers, clients or customers when you can see their facial expressions and body communication. Convey your ideas clearly, more efficiently, and leave little room for the ambiguity that can occur in a phone conference or while only sharing screens. With the picture-in-picture feature on our interactive whiteboards (interactive flat panel displays), you can edit and annotate collaborative documents with the help of face-to-face interactions and instant feedback. 

Get started with our implementation services


Accelerate the time-to-value of your Visual Communications solutions.

People collaborating on mobile devices.
From assessment to installation, we can help you implement the right Visual Communications solutions and cloud services for better workplace productivity and wide user adoption. As we partner with you on your workplace transformation, we offer a global footprint, business services and 24/7 support to help you meet your unique business goals—whether you need to upgrade mobile collaboration with enterprise-grade video communications, or you need to video-enable your huddle and meeting rooms. Speak to our dedicated collaboration services team for more information. 

See more on our services & solutions

* Roopam Jain. "Frost & Sullivan Research Shows Accelerating User Demand for Video Conferencing." Viewpoints - Digital Transformation [a Frost & Sullivan blog], May 12, 2016. http://digitaltransformation.frost.com/expert-insights/viewpoints/accelerating-user-demand-signals-turnaround-video-conferencing-market1/