Document scanning & digitizing services

Make it easier to find and manage information

How much of your business-critical information is in paper form? What happens if that paper is damaged, lost, stolen — or simply hidden in file cabinets and storage boxes, making it virtually irretrievable?

Having real-time secured access to your information can help improve efficiency, increase collaboration, streamline processes and improve customer satisfaction. Document scanning services transform paper into easily accessible digital data. Enhance customer service with faster information access — and empower your workers to be more productive and efficient.

Save time, money & improve customer relationships

Take a deeper dive

Time to go digital: why paper is less secure than you think

Case study: retailer shelves paper processes and saves $5.1 million annually

Accounts payable: busy work or critical business function?

3 ways to drive business outcomes with a digital transformation

Instead of rooms full of file cabinets or off-site storage, digitizing documents makes information available the moment it's needed.

Save time by finding documents faster. Save money by reclaiming valuable office space and reducing paper storage costs. Improve relationships with customers who expect easy access to information. Save yourself a lot of headaches by digitizing documents with a business process outsourcing (BPO) document scanning service.

A document scanning service utilizes a platform that makes sense of the information coming in and automatically classifies, sorts, indexes, tags and extracts data, and then organizes it. Use digitized data in business processes and workflows to increase efficiency and gain actionable insights.

Streamline processes and improve security

With paper documents, concerns arise over compliance and privacy issues. Many regulations govern and protect information — including paper. Paper that is lost, destroyed or stolen can result in potential fines or lawsuits. In addition, functions such as records management, AP/AR, lease administration and claims are riddled with error-prone manual data entry, roadblocks, and lack clear standardized processes.

Almost 40% of enterprise information is captured in filing cabinets or employees' heads.¹

Digitizing documents enables information and processes to be automated, streamlined and secured. Work moves faster because employees can be more efficient and access critical information when its needed. BPO, with a network of document scanning, imaging and processing centers, can digitize documents, automate processes, drive down overhead, increase efficiency, improve accuracy and enhance oversight.

Your digital information can be protected from the privacy issues associated with paper. Look for a document scanning service and records management partner that is committed to helping ensure data quality, data confidentiality and security.

Digitizing documents can help improve customer satisfaction

More information

How file cabinets are putting your business at risk

Case study: Digitization improved customer relations and transparency

How to overcome back office information overload

Trying to provide great customer service when information is exclusively on paper is nearly impossible. Hunting through filing cabinets or stacks of paper slows customer service — and today's customers find it unacceptable. Digitizing documents is a requirement in a society that has gone digital.

Deliver instant access to information, when your customers and employees need it. Elevate customer interactions and drive modern digital experiences that are more efficient, helpful and satisfying. From a customer's perspective, a company that is digitizing documents displays a commitment to modern technology and environmental issues, while helping to ensure the security of critical information. The result: enhanced customer attraction, satisfaction and retention.

Ready to transform your business?

Talk to a Ricoh professional about your specific business needs and how we can help you overcome your unique challenges.

¹“Addressing Information Gridlock Achieves Real Business Benefits.” IDC Infobrief, July 2015. https://www.ricoh-usa.com/en/insights/library/articles/-/media/Ricoh/Common/PDFs/Infocenter/Whitepapers/Addressing-Information-Gridlock-IDC-Study-Infobrief.ashx

How can I increase productivity by going digital?