Inbound Mail Management & Mailroom Services

Increase efficiency and contain costs with technology-enabled inbound mail room services

Improve your customers' experience with our inbound mail room outsourcing solution, which can include onsite or offsite managed services. Our experienced people, industry-leading technology, and proven processes can improve your mail room by:

Reducing labor costs.
Making better use of space.
Fixing broken processes.
Enhancing security.
Providing incremental sales.

Streamline all aspects of your mail management

Focus on convenience, speed and cost-effectiveness.

A full-service digital mail room can help eliminate lines, wait times and snafus. With these and other capabilities, you can operate with ultra-efficiency and even create new revenue streams with:

Mail concierge(s)
Intelligent lockers
Shipping kiosks and shipping systems
Rolling mailboxes
Retail point-of-sale (POS) systems
Web-based tracking and reporting
Third-party vendor management

Automate inbound mail and delivery

Receive mail and act on it regardless of physical location.

Improve productivity with our Intelligent Delivery mail room service, which gives your employees another option for keeping up with mail. They can access secured digital mailboxes from their mobile devices and take action on each item immediately. Further, Intelligent Delivery maintains a digital record for each incoming mail piece to support accountability and compliance. Mail analytics help you improve mail management and information flow by providing insights into the types of mail your organization receives and how they're being handled.

Strengthen security and quality of service

Expedite mail room services for all of your users.

Eliminate bottlenecks that occur in traditional mail rooms by automating processes such as scanning, email notifications and ID card swipes. Our self-service approach speeds up service without compromising accuracy. Mail kiosks save time for walk-in customers, and mobile device users can easily and quickly find out if they have mail, buy stamps, check on the arrival of packages and so on. Chain-of-custody records provide an audit trail that enhances your mail management security.

Case study

See how a prominent university reduced wait times from 20+ minutes to less than 2 minutes.

Mail Center Services

Intelligent Delivery

See how we can help you capture and streamline your inbound mail.

Intelligent Delivery

Electronic Bill Presentment, Payment & Accessibility

Improve customer experience with an integrated EBPP solution.

Electronic Bill Presentment & Payment