Application Development brings a needs-based approach to operations and IT
A “needs-based” approach brings new perspectives into application development and process automation.
Read time: 4 minutes
Gone are the days when IT departments were the sole gatekeepers to technology decisions within an organization.
Sometimes, we just need to get work done. And, thanks to low code/no code applications, technology solutions can be built incredibly efficiently based on the needs of workers. This “needs-based” approach brings new perspectives into application development.
Many will talk about the role of “citizen developers” in low code/no code development. According to Gartner, a citizen developer is an employee outside of an IT department “who creates application capabilities for consumption by themselves or others.” They build these tools because they are needed to perform a function efficiently and productively.
This doesn’t necessarily mean that colleagues in marketing or finance, for example, should develop applications – they have day jobs after all! But their perspective and knowledge can inform the needs that IT solves.
As business professionals, we all know that needs across businesses change incredibly frequently. What better way to demonstrate agility than to build solutions that solve the challenges colleagues say they’re experiencing?
While not new, a needs-based approach can be a shift for some within the organization. With that shift, comes new decision-making priorities. Historically, many technology decisions have been based on internal IT expertise with legacy tools.
But now, other priorities come into play such as:
Consumer-grade user experiences
Business goals and longer-term value
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