Insurtech is disrupting the insurance industry, creating opportunities to improve your customer experience and retention. However, if your company relies on paper to manage information, two outcomes are typical. Customers are increasingly frustrated by the limitations of paper-based transactions, and your costs keep rising due to labor-intensive workflows. Imagine the response if your customers could navigate the processes related to applications, onboarding, ID cards, policy renewals, notification letters, statements and other communications, at digital speed in any channel. And, consider the operational benefits of higher productivity, fewer errors, less printing and fewer file cabinets.
Our services and solutions help provide the insurance automation that makes your organization digitally enabled and digitally integrated. Customer Communications Management & Mail Services addresses your entire customer journey, including integrated cross-media marketing, omni-channel communications and e-billing solutions.
Document Composition as a Service simplifies and speeds the creation of personalized brochures, flyers, letters and more. Records Management Services digitizes the records you're legally required to keep and organizes them in a central repository, where customer service reps can easily and quickly find the right information.