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Managed Print as a Service (MPaaS)

Accelerate your digital transformation at your pace — on your terms.

Transform your business with Managed Print as a Service (MPaaS) — and be more agile, insights-driven and competitive in a digital world. The new subscription model — an extension of our popular Managed Print Services — offers fast, affordable access to cloud-based capabilities and a portfolio of services, so you can reduce operating costs and spend less time searching for relevant information. 

60% of organizations view Managed Print Services as an important driver for digital transformation leading into 2021.

Source: Quocirca Managed Print Services Landscape, December 2019

Balance savings with strategy

Make faster, more informed decisions and respond more confidently to emerging challenges and opportunities. With MPaaS, you can leverage the power and flexibility of Ricoh managed print services experts, proven workflows and cloud-based analytics tools.

Choose your own digital journey

Move at your own pace. Just let us know how fast or deliberate you want to transform your print environment. With MPaaS, you have a subscription model that can be customized to address your unique needs. Because it's scalable, you only pay for the tiers of service you want.

Tier 1: Reduce your IT workload — let Ricoh deploy and manage print management software. We'll also handle basic document output services for your users.

Tier 2: Ricoh experts handle configuration, maintenance and support tasks — whether working onsite or remotely.

Tier 3: Add strategic value to your MPaaS deployment. We'll manage your device fleet as well as cloud print infrastructure. Leave the firmware upgrades, security settings, reporting, maintenance and more to the experts.

Tier 4: Let your IT and operations teams focus entirely on other pressing priorities — we'll manage your end-to-end print ecosystem for you. 

Go digital in a physical world

MPaaS offers consultative services for both physical and digital print environments. We'll assess your infrastructure, mobility strategies, analytics services and more to map out the most viable, affordable path forward. 

Physical offerings:

  • Supplies management

  • Device deployment

  • Device management and maintenance

Digital offerings:

  • Remote print and device management

  • Destination scan/route services

  • Digital device management

Consultative offerings:

  • Infrastructure assessments

  • Digital transformation consulting

  • Environmental insights

  • Mobility strategies

  • Analytics services

Analyze what's best for your organization

Capturing information is only the beginning. Our MPaaS analytics provides insight, so you can standardize data collection, conduct analyses, forecast business requirements and summarize our findings with in-depth reporting. With entirely new insights easily accessible, you can improve efficiencies, reduce costs and create productive new workflows.

Discover proven, measurable value

MPaaS: Subscription model offers unmatched flexibility and scalability for more seamless digital transformation.

Best-fit Infrastructure: Choose between our new subscription-based MPaaS model, traditional Managed Print Services or a hybrid deployment.

Scalability: Align our services with your precise needs. Scale up or down as your business evolves — and pay only for what you need.

Workflows that work: Take advantage of proven, pre-built workflows to work faster and focus on other tasks — such as growing your business.

Security: Ricoh experts know how to mitigate cyberattacks and other threats. Plus, we combine software and cloud services for best-in-class network and data security.

Investment protection: We're continuously advancing a wide range of artificial intelligence (AI), machine learning and other core technologies, so you have always-available access to cutting-edge services. 

See more on our services & solutions

Case Study

See how we helped a large government agency roll out a department-wide print migration initiative.

View the case study

Printer Management and Security

Get the right technology to track devices and report on status, usage and configuration within your organization.

Learn more

A trusted leader

Ricoh is named as a leader in the IDC MarketScape brief for print and document solutions and services worldwide.

Read the report