Ricoh consults on individual focus areas. Then, depending on your organization’s specific needs, our consultants can assist on building out a long-term program (or spend time focusing on immediate challenges). We focus on these areas:
Records & Information Management (RIM)
Establish and improve your organization’s records and information management program – build an internal coordinator network, draft or revise policies and procedures, and get assistance in operationalizing your record retention schedules.
Electronic Content Governance (ECM
Electronic Content Management systems help in organizing content in a centralized manner throughout the enterprise. We can help with defining the strategy, planning, and gathering the requirements, implementation, and governance of these systems in accordance with your IG/RIM Program.
Hosted Legal Hold & eDiscovery
When a legal hold is used, information must be preserved until that hold is lifted. Ricoh can help develop and communicate the policies, procedures and guidelines related to Legal Hold compliance. When you are ready to collect information, Ricoh offers eDiscovery services
bringing organizations closer to the Electronic Discovery Reference Model (EDRM) resulting in efficiency and cost-savings for the organization.
Operational Awareness & Education
One of the most important aspects of a RIM/IG Program is making sure employees know what is expected of them. Through branding awareness, education, and training, we help employees extract more value from the information they work with and help prevent the risks (legal, financial, reputational) associated with it.