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RICOH SP C831DN Color Laser Printer


Color Laser Printer

ID: 430713

A colorful solution for your mid-size workspace


This product is no longer available for purchase

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Make it happen in color

If affordable color output is a top priority, the RICOH SP C831DN Color Laser Printer is an easy choice to get fast, efficient, full-color printing at up to 55 pages per minute (ppm). This versatile solution offers superior image quality and user-friendly customization to enhance efficiencies at every step. You'll appreciate the impact on your bottom line — everyone else will notice the compelling graphics in your presentations, reports, brochures and more.

Easily assimilate color

With a powerful 1GHz processor, the SP C831DN can handle incoming data streams with ease and also accommodate your higher-volume workloads. Robust 4-bit color technology means you can print with impressive 9600 x 600 dpi equivalent resolution for exceptional image clarity. Also, diversify your projects and utilize paper sizes from postcards to 12" x 18" — up to 170 lb. Index, 82 lb. Bond — via the standard 100-sheet bypass tray.

Print how it's most convenient

The Ricoh SP C831DN offers seamless network connectivity with Standard USB 2.0 and 10/100 Base-TX Ethernet interfaces. Plus, the system includes optional Gigabit, Wireless LAN and parallel interfaces to meet your unique network requirements. Want to print a document on the go? Download the RICOH Smart Device Print&Scan app to your smartphone or tablet, and gain access to mobile printing functions. Plus, use the standard USB/SD card slots to perform simple walk-up print jobs.

Keep it professional

Add a sophisticated finish to your documents. Configure the SP C831DN with a user-assignable 4-bin mailbox and/or one of two finishers for stapling, hole-punching and saddle-stitch booklet production. The 3,000-sheet finisher is ideal for high-volume print runs and stapling in portrait or landscape orientations. Or, add the 2,000-sheet booklet finisher with support for larger 11" x 17" saddle-stitched booklets up to 15 sheets.

Touch and go

Take advantage of customized controls to speed through your daily task. The SP C831DN offers a 4.3" color touchscreen control panel to provide intuitive menu navigation, plus one-touch access to jobs, system status and frequently used task lists. Never miss a beat using the step-by-step animated guidance, as well as easy-to-see icons for simple, efficient operation. You can also preview jobs before they print to make sure they're accurate.

Help secure document integrity

Keep watch over your important documents. The standard 250GB Hard Disk supports the DataOverwriteSecurity System (DOSS), which automatically erases any latent data left behind after each print job. The hard drive also supports data encryption, while the Locked Print feature stores your documents until authorized users release them. To improve printing habits, your assigned administrator can set print quotas to limit user volumes, establish print rules and more.

Get device feedback in real time

Know and manage the status of your device — fast. Keep productivity humming with the standard Web Image Monitor, Device Manager NX and Ricoh @Remote tool. With them, you can monitor device usage, automate meter reads and receive toner alerts from your desktop — minimizing your downtime.

Discover other ways to save

The SP C831DN has an EPEAT® Gold rating and is ENERGY STAR® certified, plus it features an extremely low Typical Electricity Consumption (TEC) value (as determined by ENERGY STAR program testing requirements). The Eco Night Sensor saves energy by shutting down or putting the unit into Sleep Mode. The Eco-Friendly Indicator Screen displays each user's print history and eco-impact. Plus, our consumable and product recycling programs make it easy to recycle.

Need more information?

Learn more about the RICOH SP C831DN Color Laser Printer and how it may fit your business.


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Download Drivers

Download and install the print driver and associated software for your device. This link can also be used to update your existing print driver.



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Access Ricoh’s comprehensive electronic database for driver and utility information, device documentation, troubleshooting assistance and more.



If you are a current Ricoh Customer, you can use MyRicoh to get support for your products, purchase supplies, and much more.


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Questions and Answers

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Browse 8 questions Browse 8 questions and 8 answers
I've changed the printer settings to have duplex printing on (long edge binding), however, every time I try to print double sided it shows an error about tray 1 unable to print and wants me to form feed or cancel. I do not know how to fix this problem. I am printing on middle thick paper that's 8.5 X 11. How can I fix this?
A shopper on Jun 11, 2018

Our support team would be best able to assist you with this issue. Please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457.

Thank you
What do you need to move the printer?
A shopper on Feb 28, 2018

For a machine that is under warranty and being moved by Ricoh, please contact the Ricoh Customer Interaction Team (CIT) at 888 456 6457, option 9 and explain that this is a relocation request. If the unit is under warranty but being moved by someone other than Ricoh, place a service call requesting a De-Install (Prep to move) - this enables a technician to properly prepare the device to be moved. If not under warranty, Ricoh does not move the machine but a billable service call can be placed to have the unit prepped to be moved (De-Install)

Thank you
Can you print on transperance paper with this printer?
Bradley on Oct 18, 2017

Yes, you can print using transparency paper with this machine.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
The PB3120 and PM3130 trays list envelopes as a possible media type. Approximately how many can be loaded and will the tray adjust to any size that we want? (For example, #9, A6, etc)
Brandon W on Mar 24, 2016
BEST ANSWER: Hi Brandon,

Thanks for your question! The number of envelopes loaded will vary depending on their size. However, each paper tray will hold 550 sheets of regular paper (the size of approximately 1 paper ream). You can adjust the tray to fit the following sizes:

Paper Sizes 7.25" x 10.5" – 11" x 17", A3, A4, A5
Envelopes: Com10, C5

*Envelopes with peel off tape should be avoided as it overheats the printer and are more likely to jam.

Please contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more.
Will this printer print 11x17 in duplex mode with 60 lb cover stock?
Gary R on Mar 24, 2016

Yes, the SP C831DN will be able to print duplex on 60lb cover stock.

Please see the last page of the brochure for exact paper weight specifications:
Does this printer have a bypass tray that WILL allow 11x17 full bleed (12x18)?
Carter S on Jan 19, 2016

Yes, the SP C831DN can print 12" x 18" through the bypass tray, allowing for full-bleed on 11" x 17"
Can you print on vellum with this printer?
A shopper on Jul 24, 2015
BEST ANSWER: As long as it is 11x17 or smaller and here are the weight specs for the vellum paper:
Standard Trays, Optional Paper Feed Units,
and Optional 2,000-Sheet LCT: 14 – 68 lb.
Bond/ 140 lb. Index (52 – 256 g/m²)
Bypass Tray: 14 – 82 lb. Bond/170 lb. Index
(52 – 300 g/m²)
Optional 1,200-Sheet Side LCT: 16 – 58 lb.
Bond/120 lb. Index (60 – 216 g/m²)
Duplex Unit: 14 – 45 lb. Bond/90 lb. Index
(52 – 169 g/m²)
80lb card stock?
A shopper on Jun 25, 2015
BEST ANSWER: The product brochure explains the paper weight options, so it will handle the following paper weights:
Standard Trays, Optional Paper Feed Units, and Optional 2,000-Sheet LCT: 14 – 68 lb. Bond/ 140 lb. Index (52 – 256 g/m2)
Bypass Tray: 14 – 82 lb. Bond/170 lb. Index (52 – 300 g/m2)
Optional 1,200-Sheet Side LCT: 16 – 58 lb. Bond/120 lb. Index (60 – 216 g/m2)
Duplex Unit: 14 – 45 lb. Bond/90 lb. Index (52 – 169 g/m2)

There are many web sites that explain the difference between bond, index, and card stocks, too.