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MP C401
Color Laser Multifunction Printer
ID: 416969
Multifunction power plus brilliant color
- Prints up to 42 ppm, copy, scan, fax
- 1200x1200 dpi max print resolution
- Paper capacity up to 2,300 pages
- Standard 100-sheet bypass tray for envelopes and heavier stocks
- Features
- Specifications
- Accessories
- Supplies
- Awards
- Compatible Software
- Drivers
- Support
- Questions & Answers
- Ratings & Reviews
Fast affordable color printing starts here
Realize your team's full potential with the power of color. The RICOH MP C401 Color Laser Multifunction Printer (MFP) simplifies everyday tasks by combining fast color output, advanced scanning and optional faxing to help you share and deliver information. Output brilliant color prints at 42 pages per minute (ppm) on a wide range of media types to keep your projects moving at full speed, and do it in colorful fashion.
Print and scan more in less time
Need to capture and share documents quickly? Quickly turn hard copies into digital files and expedite multi-page scans of one- and two-sided originals via the 50-Sheet Automatic Reversing Document Feeder . Speed through print jobs while reducing overall paper use with automatic duplexing. Draw from the 650-sheet standard paper capacity, including a 100-sheet bypass tray that can accommodate envelopes and heavier paper stocks.
Increase supply without increasing footprint
Have a big job? Expand your paper capacity to 2,300 sheets by adding up to three optional 550-sheet-paper trays, for fewer workflow interruptions - without adding to the MFP's footprint. You'll reduce trips to replenish paper, and can set each paper source to supply different paper types and sizes to accommodate all of your commonly used stocks.
Stay organized on the fly
Use the 500-sheet exit tray to keep your output well-organized and easily accessible. Want to keep specific output like faxes or special print tasks separate? Add the one-bin tray as a separate destination for those jobs, making it simple to retrieve the right documents when you need them.
Mobile connectivity keeps you engaged on the go
Accomplish more from afar with the multifunction MP C401's embedded web browser option. With it, save to and share information with the Ricoh Integrated Cloud Environment, directly from the multifunction device control panel. Also, take advantage of incredible mobile convenience with the Ricoh Smart Device Connector app, which lets you print from, or scan to, your smartphone or mobile device - without special drivers.
Do more, use less
Tackle your document tasks without compromising your eco-friendly commitment. Program the MP C401 all-in-one printer to automatically shut down, or power up, to conserve energy. Reduce paper use with standard duplexing, as well as reminders from the embedded Eco-Friendly Indicator Screen. You can also set quotas for individuals or groups to reduce unnecessary printing. Plus, the energy-efficient MP C401 printer has an EPEAT®* Gold rating, is ENERGY STAR® certified , and features a low Typical Electricity Consumption value. And whenever you need it, our consumable and product recycling programs make it easy to recycle.
Need more information?
Learn more about the MP C401 Color Laser Multifunction Printer and how it may fit your business.
Engine/General Specifications
Configuration
Desktop
Scanning Element
Full Color One Dimensional Solid Scanning via CCD
Printing Process
Dry Electrostatic Transfer with Dual Component Magnetic Brush Development; 4-Drum Method
Control Panel
10.1" Smart Operation Panel
Color / Black & White
Color
Output Speed Copy/Print
42 ppm
First Page Out Time
6.7 seconds (B&W);
8.3 seconds (Color)
Warm-Up Time
45 seconds with Standard Operation Panel
55 seconds with Smart Operation Panel
Recovery Time From Sleep Mode
4.6 seconds
Resolution
600 dpi
System Memory
2 GB RAM + 320 GB Hard Disk Drive
Maximum Copy Quantity
Up to 999 copies
Duplexing
Automatic (Standard)
Document Feeder Type
Automatic Reversing Document Feeder (ARDF)
Original Capacity: 50 sheets
Paper Size: 5.5" x 8.5" to 8.5" x 14" (A5 - A4)
Custom: Up to 49.6" (1260 mm); Simplex only for Banners
Paper Weight (simplex): 14 to 34 lb. Bond (52 - 128 g/m2)
Paper Weight (duplex): 17 to 28 lb Bond (60 - 105 g/m2)
Automatic Reversing Document Feeder (ARDF)
Standard
Document Feeder Paper Weight
Paper Weight (simplex): 14 to 34 lb. Bond (52 128 g/m2)
Paper Weight (duplex): 17 to 28 lb Bond (60 - 105 g/m2)
Document Feeder Capacity
Standard: 1 x 550 sheets + 100-Sheet Bypass Tray
Maximum: 2,300 sheets
Preset Reduction and Enlargement Ratios
155%, 129%, 93%, 78%, 65%
Zoom Range
25% to 400% in 1% increments (Platen)
25% to 200% in 1% increments (ARDF)
Exposure Glass Size
8.5" x 11" (216 x 297 mm)
Maximum Original Size
8.5" x 11" (216 x 297 mm)
Supported Paper Sizes
Standard Paper Tray: 5.5" x 8.5" to 8.5" x 11" (A6 A4)\Bypass Tray: 2.76" x 5.0" to 8.5" x 23.6" (70 x 127 mm to 216 x 600 mm)
Supported Paper Weights
Standard Tray: 14 58 lb. Bond/120 lb. Index (52 220 g/m2)
Bypass Tray: 14 68 lb. Bond/140 lb. Index (52 256 g/m2)
Duplex Unit 16 43 lb. Bond/90 lb. Index (60 163 g/m2)
Supported Paper Types
Plain Paper, Special Paper, Thick Paper, Thin Paper, Coated, High-Gloss Coated, Water-Resistant Paper, Labels, Envelopes, Letterhead, Color Paper, Preprinted, OHP*
Standard Paper Capacity
Standard: 1 x 550 sheets + 100-Sheet Bypass Tray
Maximum Paper Capacity
Maximum: 2,300 sheets
Standard Output Capacity
500 sheets
Maximum Monthly Volume
20000
Power Source
120 - 127V/60Hz/12A
Typical Electricity Consumption (TEC)
3.776 kWh/Week, 3.810 kWh/Week with Smart Operation Panel
Power Consumption
Less than 1.6 KW (Full System)
Dimensions W x D x H
21.7" x 22.4" x 28" (550 x 570 x 710 mm) (including ARDF and Operation Panel)
Weight
<176.3 lbs (80kg)
*Bypass Tray Only
Printer Specifications
Processor Speed
Intel Celeron U3405 (1GHz)
Hard Disk Drive
320 GB
Interfaces
1000Base-T/100Base-TX/10Base-T Ethernet, USB2.0 Type A (2 Ports), USB2.0 Type B & SD Slot on Operation Panel
Network Protocol
TCP/IP (IPv4, IPv6), Bonjour
Supported Operating Systems
Windows XP/Vista/7/8/Server 2003/R2/ Systems Server 2008/R2/Server 2012/R2, Mac OSX10.6 or later, Citrix MetaFrame/Presentation Server/XenApp 5.0, 6.0, 6.5, UNIX Filter for Sun Solaris, HP-UX, SCO OpenServer, RedHat Linux, IBM AIX, SAP R/3
Device Management Utilities
Device Manager NX Lite and Accounting, Device Manager NX Pro and Enterprise, Web SmartDeviceMonitor, Web Image Monitor, @Remote Enterprise Pro
Printer Languages
Standard PCL5c, PCL6, PS3, XPS and Universal Driver (via download)
Font Support
Fonts for PCL: 45 Intellifonts, 13 International Fonts
Fonts for PS3: 136 Roman
Print Resolution
600 x 600 dpi (PCL5c, XPS);
1200 x 1200 dpi (PCL6, PS3)
Other Print Features
Black Over Print, Classification Code, CLP Simulation, PDF Direct Print, Sample/Hold/Stored and Locked Print, WSD Printer
Security Features
DataOverwriteSecurity System (DOSS), Classification Codes, 802.1.x Wired Authentication, DataOverwriteSecurity Unit (DOSS), Encryption (Address Book, Authentication Password, HDD, PDF, SSH, SSL Communication, S/MIME, IPsec Communication), IP Filtering, Locked Print, Network Protocol On/Off, Quota Setting/Account Limits, SNMP v3 Support, User Authentication (Windows/LDAP with Kerberos; Basic and User Codes), Wireless Protected Setup
*Bypass Tray only.
**Typical Electricity Consumption by ENERGY STAR® Program.
Scanner Specifications
Scan Speed BW Full Color
35 ipm (B&W and F/C @ 200/300 dpi via ARDF)
Scanning Resolution
100/200/300/400/600 dpi (200 dpi default)
Scan Area
Main Scan: 8.5" (216 mm)Sub Scan: 11.7" (297 mm)
Standard Interfaces
1000Base-T/100Base-TX/10Base-T Ethernet, USB2.0 Type A (2 Ports), USB2.0 Type B & SD Slot on Operation Panel
Optional Interfaces
IEEE 802.11a/g/n Wireless
File Formats
Single/Multi Page TIFF, PDF and PDF/A, High Compression PDF, Single Page JPEG
Scan Modes
BW Text/Line Art, Text, Text/Photo, Photo, Grayscale; Color Text/Photo, Gloss Photo
Scan-to Modes Scan-to-Email (with LDAP support);
Supported Scan-to-Folder (SMB/FTP);
Scan-to-URL; Network TWAIN Scanning;
Scan-to-Media (USB/SD); WSD Scanner
Document Server Specifications
Capacity
76 GB (shared with other functions)
Maximum Stored Documents
3,000 documents
Maximum Pages/Document
2,000 pages (per document)
9,000 pages (all stored documents)
Maximum Page Capacity
9,000 pages (all stored documents)
Fax Specifications
Type
ITU-T (CCIT) G3
Circuit
PSTN
Fax Resolution
200 x 100 dpi, 200 x 200 dpi, 400 x 400 dpi (with optional SAF memory)
Compression Method
MH, MR, MMR, JBIG
Scanning Speed
Up to 33 spm (Letter/A4)
Modem Speed
33.6K - 2,400 bps w/Auto Fallback
Transmission Speed
G3: Approx. 2 seconds/page (w/JBIG compression)
G3: Approx. 3 seconds/page (w/MMR compression)
SAF Memory
4MB (approx. 320 pages);
Maximum 28MB (approx. 2,240 pages)
Memory
4 MB (approx. 320 pages)
Max Auto Dials
2000
Group Dials
100 Group Dials (500 locations each)
Additional Modes
Internet Fax (T.37), IP Fax (T.38), LAN Fax, Fax Forward to E-mail/Folder, LDAP Support
Fax Features
Detection of Misplaced Documents, Double Check Destination, Fax Output Timer
Additional Features
Notes
See Accessories Tab for a complete list of options
Ink & Toner
Control Panel
Smart Operation Panel Type M10
ID: 417121
- The 10.1" Wide Super VGA resolution Smart Operation Panel provides intuitive touch screen control similar to smart phones and tablets, advanced Web browser functionality, drag-and-drop icons and finger-swipe scrolling
Notes:
The Standard control panel must be removed by a Service Technician.
Paper Tray & Optional Accessories
Paper Feed Unit PB1010 (2 x 550 sheets)
ID: 415122
- Provides an additional 1,100-sheets. Paper sizes up to 8.5" x 14". Paper weights up to 58 lb. Bond / 120 lb. Index.
Notes:
1. PB1010 must be installed with either the FAC51 Cabinet or PB1000.
2. PB1010 cannot be installed with any of these options: FAC49 Cabinet or FAC50 Cabinet.
Paper Feed Unit PB1000 (1 x 550 sheets)
ID: 415123
- Provides an additional 550-sheets. Paper sizes up to 8.5" x 14". Paper weights up to 58 lb. Bond / 120 lb. Index.
Notes:
1. PB1000 must be installed with either the FAC50 Cabinet or PB1010.
2. PB1000 cannot be installed with any of these options: FAC49 Cabinet or FAC51 Cabinet.
One-Bin Tray BN1000
ID: 415124
- Provides additional output tray to separate fax/print output from copy.
- Holds 100 Sheets.
Notes:
One-Bin Tray BN1000 cannot be installed with the MP C401SR engine.
Side Tray Type C400
ID: 415125
- Installed on the right side of the device. Provides an additional 50-sheet output area.
FAC51 Cabinet
ID: 52131
- Raises system to optimal height and provides businesses with a convenient option for the storage of supplies and paper.
- Can only be configured with the PB1010.
Notes:
FAC51 Cabinet cannot be installed with any of these options: PB1000, FAC49 Cabinet or FAC50 Cabinet.
FAC49 Cabinet
ID: 52460
- Recommended when no optional paper feed units will be used. Raises system to optimal height and provides businesses with a convenient option for the storage of supplies and paper.
- Can only be configured with the standard configuration.
Notes:
FAC49 Cabinet cannot be installed with any of these options: PB1000, PB1010, FAC50 Cabinet or FAC51 Cabinet.
FAC50 Cabinet
ID: 52470
- Raises system to optimal height and provides businesses with a convenient option for the storage of supplies and paper.
- Can only be configured with the PB1000.
Notes:
FAC50 Cabinet cannot be installed with any of these options: PB1010, FAC49 Cabinet or FAC51 Cabinet.
Print/Scan Options
IEEE 802.11 Interface Unit Type O
ID: 407113
- Allows the main unit to connect to a wireless network. Useful for temporary sites and locations where cabling is impractical.
File Format Converter Type E
ID: 414007
- Required to convert formats and drag to desktop documents stored via Copy or Print mode.
Notes:
File Format Converter Type E cannot be installed with IEEE1284 Interface Board Type A, IEEE802.11a/g/n Wireless Interface Type M2 or or USB Device Server Option Type M12.
Embedded HotSpot Option Type S
ID: 415620
- Required to enable HotSpot printing. One year HotSpot printing subscription service.
OCR Unit Type M2
ID: 416605
- This function embeds invisible texts on scanned images of PDF and enables users to search PDF files by arbitrary keywords. Searchable PDF files can be sent to email, folders and external media (SD/USB).
Browser Unit Type M10
ID: 416985
- Used for Browser Features like ICE. Also required with HotSpot MFP Option Type S to enable HotSpot printing. Not compatible with all Web Sites.
XPS Direct Print Option Type M10
ID: 416990
- This option enables direct printing of XPS format documents.
Security & Miscellaneous Accessories
Memory Unit Type B 32MB
ID: 001342MIU
- Increases fax memory to 2,240 pages and fax resolution to 400 x 400 dpi.
Notes:
Fax Option Type M2 is required for this accessory.
ESP XG-PCS-15D Power Filter
ID: 006428MIU
- The ESP XG-PCS-15D power filter provides multi-stage power protection as well as line conditioning. Our Advanced Technical Support (ATS) recommends the use of Power Protection products to minimize potential electrical interference with products.
Notes:
ESP XG-PCS-15D Power Filter cannot be installed with the ESP S1 Power Filter.
Optional Counter I/F Type A
ID: 413012
- Optional 20-Pin Interface used to attach external key counter or key card device.
Data OverwriteSecurity Unit Type H
ID: 416373
- Only required for customers needing ISO 15408 Common Criteria Certification. Standard DOSS is not certified.
Copy Data Security Unit Type G
ID: 416391
- Prevents unauthorized copying of confidential documents.
Fax Options
Fax Option Type M10
ID: 416976
- Installation required to enable fax services: 33.6Kbps, approximately 2 Second Transmission Speed, Standard JBIG. Standard 320 Pages Memory. Includes standard Internet Fax (T.37), LAN Fax, IP-Fax (T.38), Fax Forwarding to Email & Paperless Fax function.
Fax Connection Unit Type M10
ID: 416979
- Enables users to send and receive faxes on a Sub MFP via a Main MFP. This option is required on both the Main MFP that has the Fax Option Type M10 installed and on the Sub MFP(s) needing remote fax. Fax Option M10 is not required for the Sub MFP(s). Up to 6 Sub MFP units can be installed in a remote fax network.
-
DocuWare
-
Kofax TotalAgility® (KTA)
-
LRS VPSX
-
Nuance® AutoStore®
-
Nuance® eCopy ShareScan
-
Nuance® Output Manager™
-
PaperCut™ MF
-
RICOH @Remote Office NX
-
RICOH App for Google Cloud Print
-
RICOH Content Manager
-
RICOH Device Manager NX Lite
-
RICOH FlexRelease CX
-
RICOH HotSpot MFP/Printer
-
RICOH ICE (Integrated Cloud Environment)
-
RICOH Personal Paperless Document Manager 2016 (PPDM)
-
RICOH Print & Copy Control™ (PCC)
-
RICOH Printer Driver Packager NX
-
RICOH Streamline NX v3
Download Drivers
Download and install the print driver and associated software for your device. This link can also be used to update your existing print driver.
Device Software Manager
Easily and automatically install the latest drivers for your Ricoh product.
Universal Print Driver
Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can be used across your fleet of Multifunction Products and Laser Printers.
@Remote
Maintain your devices — automatically gain insight, improve uptime and reduce your fleet costs with RICOH @Remote.
Myricoh
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Warranty Registration
Register your Ricoh product in order to receive service and support.
Knowledge Base
Access Ricoh’s comprehensive electronic database for driver and utility information, device documentation, troubleshooting assistance and more.
How-To-Videos
Learn about common tasks, topics and features as explained in more than 150 short video tutorials for our most popular devices.
Questions and Answers
Start typing your question and we'll check if it was already asked and answered. Learn More
Browse 12 questions
Browse 12 questions
and 13 answers
what is the difference in the 401 and 401sr?
BEST ANSWER: Hi,
The MP C401SR model offers standard 250-sheet internal finishing and single position stapling of up to 50 sheets without any increase in footprint size.
The MP C401SR model offers standard 250-sheet internal finishing and single position stapling of up to 50 sheets without any increase in footprint size.
- Reply
- Inaccurate
- Dan W Staff on Aug 17, 2015
what does PLATEN IS UP mean?
BEST ANSWER: It appears the device is set for 11 x 17" paper, if you don't want to use that size, then the devices setting should be changed via the front panel or by via the device's internal web page. You can get there by simply adding the IP address (for example, 192.168.1.1) into the web browser of your computer. You are also welcome to also call Ricoh technical support at 800-RICOH-38 for troubleshooting.
- Reply
- Inaccurate
- D.R.Q. Staff on Jun 22, 2015
Can I use Avery #5630 Clear Address Labels for Laser? If so, do I put the sheet in the paper tray or single-feed door? TIA
BEST ANSWER: Hello,
Yes, you can you those labels for this machine. You will want to use the bypass tray for them.
Information on this can be found in the manual starting on page 132. I have included a link to the manual for your reference.
http://support.ricoh.com/bb_v1oi/pub_e/oi/0001051/0001051456/VD1937xxx_02/D1937501.pdf
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
Thank you
Yes, you can you those labels for this machine. You will want to use the bypass tray for them.
Information on this can be found in the manual starting on page 132. I have included a link to the manual for your reference.
http://support.ricoh.com/bb_v1oi/pub_e/oi/0001051/0001051456/VD1937xxx_02/D1937501.pdf
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
Thank you
- Reply
- Inaccurate
- Tina R Staff on Nov 30, 2018
how do i change output tray to right hand tray for legal size printing?
BEST ANSWER: Hello,
I have attached a link for loading paper into the bypass tray. https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/182297/p/6726/region/us/brand/ricoh
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
Thank you
I have attached a link for loading paper into the bypass tray. https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/182297/p/6726/region/us/brand/ricoh
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
Thank you
- Reply
- Inaccurate
- Tina R Staff on Oct 23, 2018
Just set up this copier and a magnet was included that looks like it snaps onto the power cord but I can't find anything about it in any manual?
BEST ANSWER: Hello,
The reason this isn't mentioned in user documentation is because installation of this device is intended to be done by a service technician and that information is contained within the documentation used by technicians. The magnet being referenced is likely the one intended to be attached to the fax line.
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
Thank you
The reason this isn't mentioned in user documentation is because installation of this device is intended to be done by a service technician and that information is contained within the documentation used by technicians. The magnet being referenced is likely the one intended to be attached to the fax line.
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
Thank you
- Reply
- Inaccurate
- Tina R Staff on Apr 30, 2018
what toner cartridges do i use on the MP C401 ?
BEST ANSWER: Hello,
I have attached a link to the supplies page for this machine. https://www.ricoh-usa.com/en/products/pd/equipment/printers-and-copiers/multifunction-printers/copiers/mp-c401-color-laser-multifunction-printer/_/R-416969
To order toner and supplies for your Ricoh device, please visit www.myricoh.com or contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator).
Thank you
I have attached a link to the supplies page for this machine. https://www.ricoh-usa.com/en/products/pd/equipment/printers-and-copiers/multifunction-printers/copiers/mp-c401-color-laser-multifunction-printer/_/R-416969
To order toner and supplies for your Ricoh device, please visit www.myricoh.com or contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator).
Thank you
- Reply
- Inaccurate
- Tina R Staff on Mar 21, 2018
How do I connect my MP C401sr to a WiFi network?
BEST ANSWER: Hello,
You would need the wireless interface, if you don't already have it. I have attached a link to help you set it up once that is installed. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001051/0001051484/view/netsys/int/0008.htm
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
Thank you
You would need the wireless interface, if you don't already have it. I have attached a link to help you set it up once that is installed. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001051/0001051484/view/netsys/int/0008.htm
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
Thank you
- Reply
- Inaccurate
- Tina R Staff on Mar 6, 2018
usb printing?
BEST ANSWER: Hello,
Yes, this can accommodate USB printing.
For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.
Thank you
Yes, this can accommodate USB printing.
For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.
Thank you
- Reply
- Inaccurate
- Tina R Staff on Jan 4, 2018
is this an inkjet or a laserjet printer?
BEST ANSWER: Hello,
This is a laser printer. I have a attached a copy of the brochure for your review. https://www.ricoh-usa.com/-/media/Ricoh/Common/PDFs/Brochures/mpc401.pdf
For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.
Thank you
This is a laser printer. I have a attached a copy of the brochure for your review. https://www.ricoh-usa.com/-/media/Ricoh/Common/PDFs/Brochures/mpc401.pdf
For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.
Thank you
- Reply
- Inaccurate
- Tina R Staff on Nov 21, 2017
How old is this model?
BEST ANSWER: Hello,
This model was released Mid 2014.
For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.
Thank you
This model was released Mid 2014.
For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.
Thank you
- Reply
- Inaccurate
- Tina R Staff on Aug 23, 2017
having problems with closing the indicated cover?
BEST ANSWER: Hello,
You will want to check at any level or gear you may have moved has been properly put back into place. If that does not resolve the problem, I would suggest contacting our service team.
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com
Thank you
You will want to check at any level or gear you may have moved has been properly put back into place. If that does not resolve the problem, I would suggest contacting our service team.
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com
Thank you
- Reply
- Inaccurate
- Tina R Staff on Jun 28, 2017
Can this model be used as a countertop version, without the additional drawers/base?
BEST ANSWER: Hi,
The MP C401 is designed as a standalone device. While it can be configured without the additional trays, depending on the size of the desk, it will likely be a little large for desktop usage. This is mainly because of the internal finishing and internal tray options (not typically found in desktop printers). Dimensions of the standard base are: W = 21.7" D = 22.4" H = 28"
While it is larger than a desktop MFP, the configured MP C401 is actually quite compact and can fit in smaller spaces.
If you're interested in a desktop MFP and do not need staple finishing options, our new MP C406 (http://www.ricoh-usa.com/products/product_details3.aspx?cid=8&scid=5&pid=3943&recState=/Personal-Small-Workgroup/Color-Laser-Printers-Copiers/MP-C406-Color-Laser-Multifunction-Printer/_/R-3943) is a great choice!
Thank you for your question. Please contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more.
The MP C401 is designed as a standalone device. While it can be configured without the additional trays, depending on the size of the desk, it will likely be a little large for desktop usage. This is mainly because of the internal finishing and internal tray options (not typically found in desktop printers). Dimensions of the standard base are: W = 21.7" D = 22.4" H = 28"
While it is larger than a desktop MFP, the configured MP C401 is actually quite compact and can fit in smaller spaces.
If you're interested in a desktop MFP and do not need staple finishing options, our new MP C406 (http://www.ricoh-usa.com/products/product_details3.aspx?cid=8&scid=5&pid=3943&recState=/Personal-Small-Workgroup/Color-Laser-Printers-Copiers/MP-C406-Color-Laser-Multifunction-Printer/_/R-3943) is a great choice!
Thank you for your question. Please contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more.
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- Nicole Staff on May 1, 2016
