MCAO now has a powerful technology tool in OpenAxes and a collaborative partnership with Ricoh's eDiscovery that has transformed their PRR and legal hold workflow processes. With OpenAxes, they can:
- Identify, collect, process and search for information quickly.
- Conduct searches thoroughly and efficiently to meet the growing demand for information.
- Cull down the same amount of data that previously took them 6 weeks, in just 3.5 hours.
Next, MCAO is looking to expand the solution to other government agencies in the county and build on the capabilities of OpenAxes to help streamline more of their legal processes. In the end, they found exactly what they were looking for — at a cost they could afford.
"Now, we can get into more source information to do our searches and we have a greater scope of folders that can be searched," said Gary Peet, Director of Information Technology at MCAO.