With deadlines fast approaching, the agency needed a partner to help them cull down the FOIA request information into a manageable data set. Fortunately, this type of engagement is extremely well suited to Ricoh's extensive experience providing eDiscovery services.
Once we became involved in this specific FOIA request, we reviewed 500 gigabytes of electronic information — emails, policy documents and incident reports — to process the data and comply with the order to produce for the court. To cull down the large data set, we first deduplicated and filtered information by date and put it into our cloud-based review tool. We then established a workflow to determine if each document was responsive to a request.
Once we had a targeted set of responsive documents, we manually reviewed each document for PII and redacted that information on records produced for the court. All totaled, we provided the agency with 800 man-hours of contract attorney support — beating the court deadline to produce and submit the information.