Summary

Understand how users engage and collaborate with user activity reporting in Microsoft Teams^®.

Time: 4 minute read

Collaboration tools like Microsoft Teams^® enable your people to work together, wherever they may be located. It’s a great way to bring remote workers together. It keeps remote workers and mobile employees collaborating while they’re on the go.

Your people can connect via voice, video, or simply chat for quick answers.

The benefits of a tool like Microsoft Teams^® goes beyond the way it empowers collaboration and sharing. It also offers detailed reporting of how and how much your people use the platform.

Reporting features are accessed through the Microsoft 365 admin center. With user activity reporting, you can see:

How many users engage via chat channels.
Who uses private chat.
Users who leverage the platform’s call and meeting tools.

You can see this data for your whole organization or at the individual user level, if you want to analyze usage in this way.

A simple report to use, user activity reporting gives you a lot of valuable information.

Key data points in the Microsoft Teams^® User Activity reporting

When you look at user activity reporting in the Microsoft 365 admin center, you’ll see a page line chart. On that page, you’ll see the following key data points:

Time period
You can view activity data over 7, 30, 90, or 180-day time periods. The chart will graph the time period indicated; however, the table below will show the past 30-days of data up to the date of the report.

Activity
Look at activity volume by activity type: chat messages between the team, private chats, calls, and meetings.

Users
See which type of activity your people use most and when.

Table details
The table allows you to customize the data you want to see by adding or removing columns. On this table, you can see¹:

Username, the email address of the user.
Last Activity Date, the last date a user had any activity.
Channel messages, unique team messages a user posts for the designated time period.
Chat messages, number of private messages sent.
Calls, number of calls during the selected time period.
Meetings, online meetings attended.
Other activity, including liking messages, working on files, and searching in teams.

Notes on user data and privacy:

You can download reports into an Excel .csv file for further analysis.
If your organization has privacy policies regarding employee data, you can adjust privacy settings to hide user information.
Organizations with more than 2,000 users will need to export the data to Excel in order to sort and filter. Those with less than 2,000 users can do this in the table itself in the Microsoft 365 admin center.

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Use Microsoft Teams^® and have questions?

If you use Microsoft Teams^® or think it might benefit your organization, our Ricoh IT services professionals can help. We have supported companies of all sizes -- from enterprises to small-to-mid-sized businesses -- with implementation, configuration and hosting of Microsoft Teams^® and full-scale Microsoft 365^® installations.

To learn more about how we can help you, please contact us.