Changes to retail commerce continue to accelerate at lightning speed.
With these changes, retail technology continues to advance as well, giving retailers and consumers a host of payment options. But just because there are more options doesn't mean consumers or retailers will embrace them all. Is cash on the way out?
The Service Advantage team at Ricoh USA researched this subject to find out:
The analysis covered current currency and payment trends among three groups: consumers, retailers, and vendors of cash handling equipment or security services.
Their goal was to determine the use of technology, use of cash, and the future of payment choice. Topics explored included:
You can see the answers to these questions and more in our report, “The Future of Payment Choice.:
For additional data and insight from thought leaders on how the pandemic increased the velocity of technological change and how online and in-store are converging more than ever, take a look at the article “How retail payment technology is evolving in response to consumer demand."