In an industry hungry for better outcomes and streamlined processes, the paper fax survives because the devil we know is better than the devil we don't. But providers can no longer afford to allow subpar workflows to characterize care coordination, especially when:
While the healthcare industry processes a whopping 15 billion3 fax transactions each year, the reality is that change looms on the horizon. The Office of the National Coordinator (ONC) and the Centers for Medicare and Medicaid Services (CMS) have aligned efforts to replace the use of fax machines by 2020. Ready or not, digital health information continues to forge ahead.