Every company has a unique reason for going through digital transformation. Some of these transformations are specific to one area or department. For example, one business may focus on transforming the mailroom to improve how employees receive mail in the company's preferred time, location and format; another may take on a paper-light initiative to keep up with their more eco-friendly competitors.
Then there are companies that embrace enterprise-wide digital transformation, overhauling all of their departments and branches to empower employees with more speed to act by helping them effectively utilize digital technologies — significantly increasing productivity and efficiency across the entire organization.
Here we'll look at three important conversations you should have to help ensure you get on and stay on the right path during your digital transformation journey.
- 1. Kane, Gerald C. “Digital Maturity, Not Digital Transformation." MIT Sloan Management Review. April 4, 2017. https://sloanreview.mit.edu/article/digital-maturity-not-digital-transformation/
- 2. “State of the American Workplace." Gallup, Inc. 2017. https://s3.amazonaws.com/external_clips/attachments/2131671/original/SOAW_Report_GEN_1216_WEB_FINAL_rj.pdf?1538591582
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