Most of us use smart devices every day. They make communication easy. We use them to organize our schedules and to manage our daily tasks.
The challenge for many companies isn’t understanding the benefits of this new technology, since everyone’s already using it in the personal lives. Rather, there can be an attitude toward the technology in place of “if it ain’t broke, don’t fix it.”
While perfectly understandable, this mentality can inhibit process improvements and workflow efficiencies possible with new digital technologies.
To break free from this limiting mentality, start with a simple question:
What is a workplace to you?
At first, you might think paper, PCs, file cabinets, desks in an office, vending machines and meeting rooms.
What about remote workers in a home office, den, or coffee shop? Adding this to your thinking about the workplace may change how you imagine it. Remote and mobile employees inspire ideas about cloud computing, digital file cabinets and advanced end user communications with new ways of handling IT management.
Today, we need to accept that traditional ways of working don’t take advantage of our modern, digital technologies.
To start seeing how to create a digital workplace, start by asking yourself or your employees these questions:
What processes are paper-driven?
Where are the bottlenecks in [insert business process]?
Answering these questions will give you direction toward the right digital technologies to help your business. And today, you can also take advantage of expertise by finding a partner who specializes in the area of your need.
It might seem like a bit of work, but with the right partner, it can be simpler than you may first think. And when you adopt the mindset of the digital workplace, you’ll transform your business into one that syncs with what your employees and customers know and want.
The result? Better customer service, loyal customers and more profit.
