Cloud the Enabler

Pair @Remote with the Cloud for metrics and monitoring

Wouldn’t it be convenient for IT personnel, print fleet managers and document services managers to have central access to key information? You need to be able to access fleet performance statistics and reports… but what if you have devices in other offices, countries, or continents? Important IT decisions are best made when your key data is all in one place, without needing to cobble together multiple services to cover your needs.

Cloud gives you options

Thanks to the Cloud, IT personnel have new options for printer monitoring and management. You don’t need to waste time hunting down information from different sources to bring it together yourself. The Cloud can give you a single system to track data from multiple points, even when your organization is dispersed globally. Large data sets can be segmented by region or country, or they can be rolled-up for your entire company.

You can even get tools to help manage your fleet, which can maximize device uptime. These include dashboards and alerts for real-time decision making, as well as batch configuration tools for changes across an entire fleet. Stay current and maximize uptime by pushing out firmware updates remotely. You can even proactively address service requests reported by the devices themselves. These warnings can notify you of budding issues before they become big problems.

Put useful data at your fingertips

Simply collecting your key information is not enough. Ricoh can give you the tools to make important data not only convenient, but useful. One example is Ricoh Global Clariti, a tool Ricoh uses to provide Managed Document Services. Combined with Ricoh’s best-in-class service, this central web portal can help you keep your employees informed and engaged. You can post milestones, schedule training and meetings and keep communication flowing.

Locating company documents doesn’t have to be a memory game. Ricoh Global Clariti provides a storage place for critical documents, such as deployment project plans, vendor contracts, print policies and technology user guides. You also have access to remote fleet management tools, including a utility that can help automate and control the process when you install, move, add, change or dispose of equipment (IMAC-D). This gives you control over all of your devices – even if they are an ocean away.

Prefer a more hands-on approach?

Ricoh’s @Remote.net, a web-based fleet reporting portal for IT administrators, can help you help yourself. You can monitor and manage your entire fleet of output devices through your web portal, even if devices are spread out across different geographical regions. All data is funneled together, so you can get an accurate picture of your entire fleet at-a-glance. You can also configure @Remote.net to collect and submit meter data on a schedule that meets your needs.

Take the guesswork out of IT decisions by having crucial data when and where you need it. @Remote.net lets you access reports on fleet population, utilization by device, trending data or even environmental impact. Automated service calls, issued by the devices themselves, can even notify service providers of Ricoh devices needing service and toner.

One place for everything

The Cloud can make centralized business processes a reality. Now you can get the data you want and the tools you need in one easy-to-access spot. As your Cloud services partner, Ricoh can help you bring the data for better IT decisions all together for more efficient print fleet management.