Another area where the costs of improper planning may not be immediately apparent is how your technology helps—or hinders—your employees' ability to get work done. We have become so dependent on technology that a poor user interface or lack of training can be a substantial drag on productivity.
How documents and data move through your organization— has a massive impact on the speed and effectiveness of your business. How do your employees find and access important files remotely? Are they able to print documents from their smartphones or easily transfer a scanned contract to their device? Without proper technology planning, businesses often end up with a mishmash of devices and technologies that do not work well together. The effects of poor technology planning on employees extend beyond productivity. We've all felt like throwing our computer out of a window after losing hours of work due to a software crash. When poor performance and ineffective technology are constant frustrations, it can have a material impact on employee satisfaction, retention and even recruiting.