Jeff Plum, Business Process Consultant for Ricoh USA, Inc., is highly proficient in enhancing document and information workflow and accessibility with the intended goal of improving patient care, the physician experience and operational efficiencies. Plum has been with Ricoh for more than 34 years, with more than 30 years of that focused on the Healthcare space. Plum has an extensive background in Patient Access, Medical Records, Physician Referrals, Pharmacy, Lab and overall documentation content and workflow in both the acute care and ambulatory care space.