Brand growth is more dependent than ever on digital capabilities. Consumers expect multiple paths to purchase and a friction-free experience whether they are in-store or online. If the experience isn't positive and meaningful, they’re likely to turn to another retailer immediately. Keeping consumers engaged can be challenging, but our experts help you make intelligent investments that can pay off quickly.
Our Consulting Services team works with you to identify short- and long-term priorities, including:
A sure way to please your customers? Offer a buy-online-pick up-in-store (BOPIS) service to bring customers back into a store. Or, develop an alternative revenue stream by placing lockers in the community ― in airports, for example. Intelligent Locker Services include email notifications and tracking for "click and collect" package pickup or return.
Digital disruption is great for business when you're ready to make the most of it.