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Retail
 

You want to accelerate brand growth and profitability. We can help you capitalize on the digital disruption in retail to achieve your goals and modernize your customer experience.


 
 

Brand growth is more dependent than ever on digital capabilities. Consumers expect multiple paths to purchase and a friction-free experience whether they are in-store or online. If the experience isn't positive and meaningful, they’re likely to turn to another retailer immediately. Keeping consumers engaged can be challenging, but our experts help you make intelligent investments that can pay off quickly.

Our Consulting Services team works with you to identify short- and long-term priorities, including:


  • Connecting with your customers emotionally through personalized communications and using analytics to support curated shopping.
  • Finding ways to better protect sensitive data and meet compliance requirements.
  • Re-engineering and automating processes by digitizing data and making it easy to find and use.

A sure way to please your customers? Offer a buy-online-pick up-in-store (BOPIS) service to bring customers back into a store. Or, develop an alternative revenue stream by placing lockers in the community ― in airports, for example. Intelligent Locker Services include email notifications and tracking for "click and collect" package pickup or return.

Digital disruption is great for business when you're ready to make the most of it. 

 
 

Services and solutions

  • Marketing Solutions

    Develop deep, meaningful customer engagement with data mining, personalized messaging and multi-channel retailing strategies. 

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  • Intelligent Locker Services 

    Support click-and-collect/BOPIS shopping with space-saving lockers and a cloud-based package management system. 

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  • Consulting Services

    Prepare for the future by bringing digital capabilities into your retail strategy and addressing risk and compliance. 

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