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Announcements

1/3/2023 - End of support for software products requiring Java module

Eliminate print servers with the PrintUp app

Ricoh multifunction printers with Smart Operation Panels integrate with Microsoft® Universal Print for simple, secured printer management (including mixed device environments) without the hassle of print server management.

Read the brochure for details
Download configuration guide

More downloads

Device Manager NX Lite

Simplify printer monitoring and management of your multifunction device fleet.

Printer Driver Packager NX

A tool for IT managers to customize and package printer drivers to control printer driver settings.

Print Cloud Virtual Driver

Print driver to submit jobs from anywhere to be released from any Ricoh Smart Integration enabled multifunction printer. Compatible with PC and Mac.

Important Note: Please read Software License Agreement before proceeding with any downloads.

Universal Print Driver

Enables users to use various printing devices.

Device Software Manager

Detects the applicable MFPs and printers on your network or connected PCs via USB.

IWB Lt OP

Connect with PC, iPad, Android, and other Ricoh IFPDs to collaborate with remote locations.

Scan to Folder Configuration Tool

The Scan to Folder Configuration Tool is a support tool that helps customers easily set up the environment for scanning documents on the MFP and sending them to a folder on the PC.

Additional Support

Technology Services

About MyRicoh

Schedule Services

Contact Us

Pay Your Invoice
Pay Your Invoice

Pay Your Invoice

Register & use online bill pay; find answers to questions

Payment & Billing Questions
Payment & Billing Questions

Payment & Billing Questions

Submit your inquiry about billing or payment issues

Knowledge Base

Find answers to your questions about Ricoh devices and related third-party products by searching our online database anytime.

Ricoh Knowledge Base

Safety Data Sheets

Search this site by product category and product name to find safety data sheets for North America.

Safety Data Sheets

Service Request App

Download the app free from the Ricoh Application Site on your Smart Operation Panel.

Service Request App

Commercial & Industrial Printing Support

Commercial & Industrial Printing Support: 877-318-8968

Infoprint Support & Supplies: 888-426-7746

In situ shot of a CIP printer from Ricoh

Ricoh developer support

@Remote

Register your warranty

Service Request App

Technical support and service

Product support

For projectors, desktop and HotSpot printers, video conferencing equipment and interactive whiteboards, call the help desk at 800-742-6438.

Consumer digital camera and support

Find product downloads, customer care and more.

Secure fax

Call the technical support line at 800-333-2679.

Commercial and industrial print support

For continuous feed, cut-sheet and wide-format printers, call 877-318-8968.

Ricoh Dynamic Capture

For camera imaging support, submit a support request or call 714-361-3855.

Sales and general inquiries

Products and solutions

Phone: 800-637-4264

Monday - Friday 8:00 AM - 5:00 PM EST

Ricoh Dynamic Capture

5 Dedrick Place

West Caldwell, NJ 07006

Customer service email: dynamic.capture@ricoh-usa.com

Visit the website

Production print

Phone: 1-800-63-RICOH (74264)

Monday - Friday 8:00 AM - 5:00 PM EST

Semiconductors by Ricoh Electronic Devices

675 Campbell Technology Parkway

Suite 200

Campbell, CA 95008

Phone: 408-610-3105

Email: edd@ricoh-usa.com

Visit the website to view our semiconductor products

Regional dealer office locations (dealer sales only)

East

5 Dedrick Place

West Caldwell, NJ 07006

Phone: 973-882-2000

Fax: 973-808-7523

Map It

West

1123 Warner Avenue

Tustin, CA 92780

Phone: 714-689-6808

Fax: 714-689-6657

Map It

South

4667 North Royal Atlanta Drive

Tucker, GA 30084

Phone: 770-495-4123

Fax: 770-495-4199

Map It

Midwest

101 N. Wacker Dr. Ste 1100

Chicago, IL 60606

Phone: 312-416-1966

Fax: 312-987-1068

Map It

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