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RICOH MP C6004ex Color Laser Multifunction Printer

MP C6004ex

Color Laser Multifunction Printer

ID: 418009

Improve productivity with personalized, powerful performance

  •   Prints up to 60 ppm, copy, scan, optional fax
  •   1200 x 1200 dpi max print resolution
  •   Paper capacity of up to 4,700 pages
  •   Use smart support and finishing options to complete jobs in less time
Call for a Quote: 866-230-2723
8am-5pm CT M-F
Choose the best multifunction printer configuration for your needs. Designed with the most popular combination of features and benefits, our Signature Series lets you choose the best multifunction printer configuration for your business needs. Choose from a base model that you can fully configure yourself, or save time and streamline installation with the MP C6004ex Essential, Plus or Performance models.

Best Used For

Midsize and Large workgroups — accessorize your way

Midsize and large office workgroups with finishing needs

Midsize and large offices and workgroups with robust finishing and hole-punching needs

Midsize and large offices with booklet finishing and hole-punching needs

Function

Copy, Print, Scan, Optional Fax

Copy, Print, Scan, Fax

Copy, Print, Scan, Fax

Copy, Print, Scan, Fax

Paper Capacity

1,200 pages, up to 4,700 pages with optional trays

2,300 pages

3,800 pages

2,300 pages

Finishing

Optional

1,000 sheet external finisher (stapling); hole punch unit

3,000 sheet external finisher (stapling); hole punch unit

1,000 sheet external finisher (booklet, stapling); hole punch unit

Additional Features

Smart Operation Panel, PostScript3 Emulation, all other features optional

Smart Operation Panel, Postcript3 Emulation, @Remote, Power Filter

Smart Operation Panel, Postcript3 Emulation, @Remote, Power Filter

Smart Operation Panel, Postcript3 Emulation, @Remote, Power Filter

Customize workflows to work faster and smarter

With the RICOH® MP C6004ex and its intuitive Workstyle Innovation Technology, you can create unique and integrated workflows for efficient printing, scanning, copying and faxing. Powered by innovative RICOH technology, use its new batch of extended capabilities to streamline your business processes, build customized solutions, access cloud information and help mobile workers stay connected.

Take productivity personally

Download workflow apps and widgets and create shortcut icons to perform everyday tasks with ease on the on the 10.1"-wide Smart Operation Panel. Check settings and make adjustments instantly. Use smart apps like ID Card Copy and Easy Book Scan that walk you through all the steps on the control panel. Add the new Quick Copy Widget to your touchscreen home page to make basic copy jobs easily accessible. With the SOP Designer tool you can have your Home Screen customized by our technicians with wallpaper designs, shortcut placements, corporate branding, rotating messages and more.

Add color and professionalism to finished documents

Save money by producing higher-quality work internally. Take advantage of continuous calibration to create presentations and brochures on thicker paper stocks in vivid colors and sharpness at up to 1200 dpi resolution. Create posters by extending a single image over multiple pages. Add the Fiery® E-23C Color Controller for exceptional spot-color reproductions. Choose from multiple finishers, including a Hybrid Stapleless + Stapler Finisher, to stack and staple effortlessly.

Expedite workflows

Make smarter decisions faster. Print up to 60 color pages per minute (ppm), even in duplex mode. Scan up to 180 full-color documents per minute with the 220-Sheet Single Pass Document Feeder. Increase paper capacity up to 4,700 sheets with optional storage trays. Use standard PostScript® and PDF Direct Print emulation to churn out even complex jobs with ease.
infovisual-support

Smart support is here*

With RemoteConnect Support, our experienced technicians use screen-sharing technology to access your Smart Operation Panel for faster, easier troubleshooting. Use the convenient Web HELP feature to find quick answers about the most common functions and operation of your MFP. Plus, the Ricoh Application Site offers self-help videos for basic MFP operations.
*When enabled, internet connection required.

Find what you're looking for

Search the Internet via the embedded web browser. Use optional optical character recognition (OCR) to create searchable PDF files, so they can be retrieved with a quick keyword search. Store up to 3,000 frequently used files on the embedded Document Server. You can even follow animated guides for paper misfeeds and correct them yourself in moments.

Put everything in the palm of your hand

Use your smartphone or tablet to print, scan and distribute information with unprecedented convenience. With the RICOH Smart Device Connector App you can grab information from cloud applications and send it directly to the MFP to print — even emails with images or PDF attachments. Scan the originals and send the files to your device to easily share information on the go. Or, you can use the app to display information directly from your personal mobile device to RICOH projectors and interactive whiteboards for presentations in front of larger audiences.

Take charge by tracking documents, devices and data

The user has the ability to log into the MP C6004ex by using a passcode — or by waiving an ID card over the optional card reader accessory. Choose what permissions groups or individuals have. Set print quotas. Restrict color printing. Use Locked Print to help ensure that only authorized users can print documents. You can even assign chargebacks when you pair the MFP with accounting software such as RICOH Device Manager NX Accounting.
infovisual-accountability

Save your energy and resources

Take advantage of a low Typical Electricity Consumption value that meets EPEAT® Gold criteria and ENERGY STAR certification. Thanks to an innovative built-in motion sensor, you can promptly start key-input operation upon touching the panel screen to wake the MFP from Sleep Mode. Save even more with default duplex printing to cut paper costs and automated shutdowns saving energy.

Need more information?

Learn more about the RICOH MP C6004ex Color Laser Multifunction Printer and how it may fit your business.

Engine/General Specifications

Configuration

Console

Printing Process

4-Drum Method

Control Panel

10.1" Smart Operation Panel

Color / Black & White

Color

Output Speed Copy/Print

60 ppm B&W & FC (LTR)

First Page Out Time

4.5/3.1 seconds

Warm-Up Time

24 seconds

Recovery Time From Sleep Mode

7.9 seconds

Resolution

600 dpi

System Memory

2 GB RAM/320 GB HDD Standard & 4 GB RAM/320 GB HDD Option

Maximum Copy Quantity

Up to 999 copies

Duplexing

Automatic (Standard)

Original Capacity: 220 sheets
Original Size: 5.5" x 8.5" - 11" x 17" (A5-A3)
Paper Weight: Simplex: 11 - 34 lb. Bond (40 - 128 g/m2)
Duplex: 14 -34 lb. Bond (52 - 128 g/m2)

Zoom Range

25% - 400% in 1% increments

Supported Paper Sizes

1st Paper Tray: 8.5" x 11" (A4)
2nd Paper Tray: 5.5" x 8.5" - 12" x 18" (A6-A3), Envelopes
Bypass: Up to 12" x 18", Envelopes
Custom Sizes: Width: 3.5" - 12.6" (90 - 320 mm), Length: 5.8" - 49.6" (148 - 1260 mm)

Supported Paper Weights

Standard Trays: 16 - 80 lb. Bond/166 lb. Index (60 - 300 g/m2)
Bypass Tray: 14 - 80 lb. Bond/166 lb. Index (52 - 300 g/m2)
Duplex Unit: 14 -68 lb. Bond / 142 lb. Index (52 - 256 g/m2)

Supported Paper Types

Plain, Recycled, Special Paper 1-3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Color Paper, Envelopes, Coated, Labels* & OHP*

Standard Paper Capacity

1,200 sheets (2 x 550 sheets + 100-Sheet Bypass Tray)

Maximum Paper Capacity

4,700 sheets (w/Tandem LCT + Side LCT)

Standard Output Capacity

500 sheets

Maximum Output Capacity

3,625 sheets (with options)

Maximum Monthly Volume

50000

Power Source

120V - 127V, 60Hz, 15A

Typical Electricity Consumption (TEC)

2.8 kWh/week

Power Consumption

1,584W or less; Sleep Mode: 0.8W

EPEAT status

Gold

Dimensions W x D x H

23.1" x 27.0" x 37.9" (587 x 685 x 963 mm) (Includes SPDF and Two-Tray Paper Bank)

Weight

228 lbs. (103 kg)

 

*Bypass Tray Only
**Typical Electricity Consumption by ENERGY STAR Qualified Imaging Equipment Test Procedure

Printer Specifications

Processor Speed

Intel Atom Processor Bay Trail 1.75 GHz

Interfaces

Standard: 1000Base-T/100Base-TX/10Base-T Ethernet, USB 2.0 Type A (3 Ports), SD Slot on Operation Panel
Option: IEEE1284/ECP, IEEE802.11a/b/g/n, USB 2.0 Type B

Network Protocol

TCP/IP (IPv4, IPv6)

Supported Operating Systems

Windows® Vista/7/8.1/10/Server 2008/Server 2008R2/ Server2012/ Server2012R2/Server 2016; Unix: Sun Solaris, HP-UX, SCO OpenServer, RedHat Linux, IBM AIX, Citrix XenDesktop 7.0/7.1, XenApp 6.5/7.5, Mac OS X v.10.9 or later, SAP R/3, SAP S/4, IBM iSeries AS/400-using OS/400 Host Print Transform

Device Management Utilities

Device Manager NX Series, Web Image Monitor, @Remote

Printer Languages

Standard: PCL5c, PCL6, PostScript®3 Emulation, PDF Direct Print Emulation
Optional: Genuine Adobe® PostScript®3, Adobe® PDF Direct Print, IPDS, PictBridge®

Font Support

Standard: PCL: 45 Roman fonts + 13 International fonts
PostScript®3 Emulation: 80 Roman fonts + 13 International fonts
Optional: Genuine Adobe® PostScript®3: 136 Roman fonts

Print Resolution

1200 x 1200 dpi

Security Features

DataOverwriteSecurity System (DOSS), HDD Encryption, User Codes, SNMP v3 Support, Encryption, Locked Print, User Authentication, 802.1x Wired Authentication, Quota Setting/Account Limit, Digitally Signed PDF, and more

Scanner Specifications

Scan Speed BW Full Color

200/300 dpi: 110 ipm Simplex/180 ipm Duplex

Scanning Resolution

B&W and FC scanning at 100 – 600 dpi, Up to 1200 dpi for TWAIN scanning

Scan Area

11.7" x 17" (297 mm - 432 mm)

File Formats

Single/Multi-Page TIFF, PDF, High Compression PDF & PDF/A, Single Page JPEG

Scan Modes

Scan-to-Email (with LDAP support)
Scan-to-Folder (SMB/FTP)
Scan-to-URL
Scan-to-Media (USB/SD Card)
Network TWAIN Scanning

Document Server Specifications

Maximum Stored Documents

3000

Maximum Pages/Document

2000

Maximum Page Capacity

9000

Max Number of Folders

200

Fax Specifications

Type

ITU-T (CCITT) G3

Circuit

PSTN, PBX

Fax Resolution

200 x 100 dpi, 200 x 200 dpi, 400 x 400 dpi (with optional SAF memory)

Compression Method

B&W TIFF: MH, MR, MMR, JBIG2; Color: JPEG

Scanning Speed

Up to 81 spm

Modem Speed

33.6K - 2,400 bps w/Auto Fallback

Transmission Speed

G3: Approximately 2 seconds/page (JBIG)

Memory

Standard: 4 MB (approx. 320 pages)
Optional: 64 MB (approx. 4,800 pages) with optional SAF memory

Max Auto Dials

2,000 Quick/Speed Dial numbers

Group Dials

100 Group Dial numbers

 

Download Drivers

Download and install the print driver and associated software for your device. This link can also be used to update your existing print driver.

 

Device Software Manager

Easily and automatically install the latest drivers for your Ricoh product.

 

Universal Print Driver

Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can be used across your fleet of Multifunction Products and Laser Printers.

 

@Remote

Maintain your devices — automatically gain insight, improve uptime and reduce your fleet costs with RICOH @Remote.

 

Myricoh

If you are a current Ricoh Customer, you can use MyRicoh to get support for your products, purchase supplies, and much more.

 

Warranty Registration

Register your Ricoh product in order to receive service and support.

 

RICOH Application Site

Download free apps to your MFP’s Smart Operation Panel for a more efficient print, copy and scan experience.

 

How-To-Videos

Learn about common tasks, topics and features as explained in more than 150 short video tutorials for our most popular devices.

Questions and Answers

Start typing your question and we'll check if it was already asked and answered. Learn More
Browse 18 questions Browse 18 questions and 18 answers
How do you print legal documents?
Joanne M on Sep 4, 2018
BEST ANSWER: Hello,

If the machine has been set up with legal paper in one of its paper trays, printing onto legal paper will be as simple as selecting the print routine of your particular application (for example File, Print), then selecting the correct printer, then selecting the tray that contains the legal paper. This should produce the desired outcome.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
is a scan held on the hard drive if so can I retrieve it?
michael on Aug 22, 2018
BEST ANSWER: Hello,

If you direct the scan to be saved to the hard drive, you can retrieve it. I have included a link to the manual and instructions for this start on page 147
http://support.ricoh.com/bb_v1oi/pub_e/oi/0001069/0001069987/VD2417002A_06/D2417002A.pdf
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Can I print remotely? For example I am not in the office but i want to print a document for someone in office without sending them the file.
A shopper on Jul 30, 2018
BEST ANSWER: Hello,

In order to access and print to a machine on your company's network, you would have to have the ability to access that network from your remote location. Typically, this is done via a VPN (Virtual Private Network)

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Is there a way to stop (or turn down the volume) the copy machine from beeping?
Michael S. C on Jul 5, 2018
BEST ANSWER: Hello,

I have attached a link to the how to video's. If you scroll down to the section regarding Smart Operation Panel there is a video for the notification sounds.
http://www.tsrc.ricoh-usa.com/public/how-to-videos/ricoh/bsV2.asp?bsvVideoBYcb57=D238&Model=MP%20C3004,%20MP%20C3504,%20MP%20C4504,%20MP%20C6004,%20MP%20C2004http://www.tsrc.ricoh-usa.com/public/how-to-videos/ricoh/bsV2.asp?bsvVideoBYcb57=D238&Model=MP%20C3004,%20MP%20C3504,%20MP%20C4504,%20MP%20C6004,%20MP%20C2004

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457.

Thank you
Can this machine print on gloss paper?
Michele W on Jun 14, 2018
BEST ANSWER: Hello,

Yes, this machine can print on gloss paper. For your reference, I have included the supported paper types.
Plain, Recycled, Special Paper 1 – 3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Color Paper, Envelopes, Coated, Labels* & OHP*

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Is there a keyboard that can added to the touch screen display?
ErickaC on May 14, 2018
BEST ANSWER: Hello,

Yes, there is an optional external keyboard that can be added as an accessory item. In order, to purchase this, you would need to work with your local salesperson.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
How do you set up email addresses for scanning?
kelli r on May 1, 2018
BEST ANSWER: Hello,

Instructions for setting up email addresses are located in the manual Section 6 starting on page 144. For your reference, I have included a link to the manual. http://support.ricoh.com/bb_v1oi/pub_e/oi/0001069/0001069987/VD2417002A_06/D2417002A.pdf

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Where is the power button on this copier?
A shopper on Apr 19, 2018
BEST ANSWER: Hello,

The power button is located on Tray 1 under the small cover on your right.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Does this printer let you permanently change the scan settings to auto detect color for scans?
RicohQuestion on Mar 19, 2018
BEST ANSWER: Hello,

Yes. Scan Settings (including Auto Color Select) can be set as default. The following link is to the entry within our customer knowledgebase that explains how to make default settings for the various machine functions including the Scanner function. This should prove helpful to you.

https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/245080/p/8251/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Is this printer supported for encapture?
A shopper on Mar 19, 2018
BEST ANSWER: Hello,

I am attaching a link for all of the available software for this machine. https://www.ricoh-usa.com/en/products/pd/equipment/printers-and-copiers/multifunction-printers/copiers/mp-c6004ex-color-laser-multifunction-printer/_/R-418009

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
What percentage does the device alert for the toner to be replaced?
Darren R on Mar 8, 2018
BEST ANSWER: Hello,

By default, the machine does not alert for toner according to a set percentage. This can ordinarily be set up via the machine's Web Image Monitor. The following links are to the sections of the online guide for this model where this is explained:

Machine Status Notification by Email - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/netsys/int/0101.htm?&seek=notification

On Demand Email Notification - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/netsys/int/0106.htm?&seek=notification

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How many envelopes can be loaded in tray 2 on MPC6004EX?
Stretch on Feb 9, 2018
BEST ANSWER: Hello,

It depends on the envelope.
•Portrait: 50 sheets
•Landscape:
Double flap: 15 sheets
Single flap: 25 sheets

I have included a link which will give you all the of paper types and capacities.
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/intro/int/paper.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do you make the scan feature default to PDF and not tiff?
vanessa i on Jan 18, 2018
BEST ANSWER: Hello,

After making the PDF Type selection, you'll need to then "tell" the machine to hold that selection as its default. The following link is to the section of the online user manual where the steps for doing so are explained - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/intro/int/default.htm?&seek=program%20as%20default

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do I print an envelope?
A shopper on Jan 18, 2018
BEST ANSWER: Hello,

The instructions on how to print onto an envelope can be found in the manual starting on page 128. I have included a link to the manual for your reference. http://support.ricoh.com/bb_v1oi/pub_e/oi/0001069/0001069987/VD2417002A_05/D2417002A.pdf

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do I set copier to Collate as default when making multiple copies of multiple pages?
Joanne T on Nov 30, 2017
BEST ANSWER: Hello,

Attached you will find instructions on how to change the defaults. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/netsys/int/0002.htm?&seek=changing%20default

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do I program and delete fax numbers into/from the machine?
Jacquie I on Oct 20, 2017
BEST ANSWER: Hello,

I have attached a link to the operating manual. Instructions on how to program and delete fax numbers start on page 113. http://support.ricoh.com/bb_v1oi/pub_e/oi/0001069/0001069987/VD2417002A_05/D2417002A.pdf

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
can I send a fax from this ?
A shopper on Sep 20, 2017
BEST ANSWER: Hello,

If you have the optional fax component, you can fax using this machine. I have attached a link to the brochure. https://www.ricoh-usa.com/-/media/Ricoh/Common/PDFs/Brochures/mpc6004ex.pdf

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.
Thank you
What does the EX after the model number mean? MP C6004ex
A shopper on Jul 27, 2017
BEST ANSWER: Hello,

The EX version comes standard with Standard PostScript and PDF DirectPrint emulation.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
 

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