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RICOH MP C5503 Color Laser Multifunction Printer

MP C5503

Color Laser Multifunction Printer

ID: 416525

A Quick and Custom Solution

 

This product is no longer available for purchase

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Choose a powerful, compact MFP

Need to keep up in a fast-paced print environment? With a powerful processor and ample RAM, the RICOH MP C5503 Color Laser Multifunction Printer (MFP) can meet your high-speed challenges while providing outstanding color capabilities. Keep projects moving with a standard 220-sheet Single Pass Document Feeder (SPDF), and simultaneously scan both sides of a two-sided original in a single pass. Plus, the MP C5503 is packed with energy-saving features and has a quiet, compact design that's for ideal for mid-sized offices with heavy workloads.

Turn power into productivity

Make the most of your media. Count on high-quality, monochrome or color output at up to 55 pages per minute (ppm) for robust throughput. Utilize a generous paper capacity of 4,700 sheets with optional source feeds. Use the standard paper tray to feed envelopes, plus accommodate paper stocks up to 12" x 18", and media weights up to 166 lb. Index. Also, occasional paper disruptions can easily be identified and resolved via synchronized animated guides or helpful LED lights.

Use color to your advantage

Present your output as vibrant full-color reproductions at 1200 dpi. Ideal for graphics-intensive environments, the optional Fiery® controller provides compelling professional-grade output on a wider range of paper stocks, and exceptional enhanced spot-color reproduction with RGB, CMYK and PANTONE® colors. Plus, optional SRA3/12.6" x 17.7" support gives in-house graphic designers the ability to print crop marks for full-bleed printing.

Make the most of smarter mobility

Maximize your documents ' value and easily print them as needed with your smartphone, tablet or laptop - without special drivers - for incredible mobile convenience. Transform your MP C5503 into an information portal via Ricoh's Integrated Cloud Environment. With it, you can access saved files and send scanned documents to multiple recipients with the Scan-to-Email/Folder/URL/FTP feature. Plus, non-network users can print JPEGs, TIFFs and PDFs directly using a USB drive or SD cards.
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Get a professional finish

A dynamic workflow requires on-the-fly flexibility. Add a space-saving 500-sheet internal finisher with 50-sheet stapling, plus optional hole-punching - all while maintaining your device footprint. Or, add an external 2,000-sheet booklet finisher or 3,000-sheet finisher to get more professional choices in output, and achieve longer print runs.

Interact with a smarter interface

Leveraging your resources should be simple and efficient. The optional 10.1" Wide Super VGA Smart Operation Panel offers touch-screen functionality and allows you to switch between tasks with ease. Create shortcuts to quickly manage your everyday tasks, and customize common jobs to boost productivity.
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Make it smart and sustainable

Maintain productivity while honoring your eco-friendly commitment. The MP C5503 proudly features an EPEAT* Gold Rating, is ENERGY STAR® certified, and includes features for a low Typical Electricity Consumption value** as determined by ENERGY STAR program testing requirements. In addition, Ricoh's consumable and product recycling programs make it easy to recycle.
*EPEAT is a comprehensive environmental procurement program based on IEEE 1680 International Standards. The EPEAT rating is applicable only in the U.S.A. ** Based on Energy Star Test Method for Determining Imaging Equipment Energy Use, effective January 1, 2014.

Get tougher security

Do more to help protect your data. Grant document access via user authentication protocols, and add document watermarks to help prevent unwanted duplication. Encrypted PDF transmission scrambles document data, while the DataOverwriteSecurity System automatically overwrites any files left on the hard drive. Plus, the hard disk drive (HDD) encryption adds another layer of welcome protection.
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Enjoy versatile management

See more and do more. Ricoh's optional @Remote internet-based tool lets you monitor device usage, automate meter reads, receive toner alerts, and handle service needs to shorten downtime. Further administrative controls can limit output for specific users, and remotely manage status alerts, device feedback and software updates.

Need more information?

Learn about the MP C5503 Color Laser Multifunction Printer and how it may fit your business.

 

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Download Drivers

Download and install the print driver and associated software for your device. This link can also be used to update your existing print driver.

 

Universal Print Driver

Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can be used across your fleet of Multifunction Products and Laser Printers.

 

@Remote

Maintain your devices — automatically gain insight, improve uptime and reduce your fleet costs with RICOH @Remote.

 

Knowledge Base

Access Ricoh’s comprehensive electronic database for driver and utility information, device documentation, troubleshooting assistance and more.

 

Myricoh

If you are a current Ricoh Customer, you can use MyRicoh to get support for your products, purchase supplies, and much more.

 

How-To-Videos

Learn about common tasks, topics and features as explained in more than 150 short video tutorials for our most popular devices.

 

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Register your Ricoh product in order to receive service and support.

Questions and Answers

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Browse 35 questions Browse 35 questions and 38 answers
Can I print from my flash drive?
A shopper on Jul 8, 2015
BEST ANSWER: Printing from a USB device or an SD card slot is an available feature via the ports on the left side of the operators panel, if this feature is not blocked by security.
How do I reload the staple cartridge?
Enrique M on Mar 28, 2017
BEST ANSWER: Hello

Please see this guide on how to add staples (instructions are per finisher)

https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/190412/p/2510,2511,7,6412/region/us/brand/ricoh

Thanks!
which driver should i use?
A shopper on Jul 15, 2015
BEST ANSWER: PCL drivers are the most commonly used printer drivers and are the most widely supported by software therefore they are sufficient for most uses. If you have a Mac, you usually have to use the PostScript driver.
what is the maximum thickness this printer supports? I am looking to print an invite.
A shopper on May 3, 2017
BEST ANSWER: Hello,

Here are the paper weights this machine can support.
Standard Trays: 14 – 80 lb. Bond/166 lb. Index (52 – 300 g/m2)
Bypass Tray: 14 – 80 lb. Bond/166 lb. Index (52 – 300 g/m2)
Duplex Unit: 14 – 68 lb. Bond/142 lb. Index (52 – 256 g/m2)

This machine is discontinued. Here is a link to the replacement machine https://www.ricoh-usa.com/en/products/pd/mp-c6004-color-laser-multifunction-printer/_/R-417453
The replacement also supports the above mentioned weights.
For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Printing envelopes: I've modified the paper size and tried both Tray 2 as well as bypass tray but the envelopes keep getting stuck. What should I do?
A shopper on Jun 3, 2015
BEST ANSWER: There are many reasons why an envelope or sheet may get stuck in a printer including condition of the paper, printer, or the environment of the printer. This may be overcome by troubleshooting or may require a technician. Both can be accessed by calling Ricoh technical support at 800-RICOH-38.
How to take name off scanner?
Natalie M on Jan 22, 2016
BEST ANSWER: Hi Natalie,

Please refer to Page 107 of the User Guide to learn more about working with our scanning features:

http://www.ricoh-usa.com/downloads/popup/popup_manuals_drivers_download.aspx?path=http%3a%2f%2fsupport.ricoh.com%2fbb_v1oi%2fhtml%2foi%2frc2%2fmodel%2fmpc4503%2fmpc4503en.htm

Should you need additional support, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp
The touch screen is not working. How do I get it to work?
A shopper on Jan 6, 2016
Does the MP C5503 scan to color?
deniomj235 on Feb 19, 2018
BEST ANSWER: Hello,

Yes, the MP C5503 does scan to color. I have attached a link to the brochure for your review.
https://www.ricoh-usa.com/-/media/Ricoh/Common/PDFs/Brochures/mpc5503.pdf
The MP C5503 is discontinued, so I am also attaching a link to the replacement MP C6004ex, which can also scan in color. https://www.ricoh-usa.com/en/products/pd/equipment/printers-and-copiers/multifunction-printers-copiers/mp-c6004ex-color-laser-multifunction-printer/_/R-418009

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
is there toner usage display like there was on older models?
A shopper on Jun 27, 2015
BEST ANSWER: There is a button on the left of the panel marked "System Status" that should offer an option on the panel labeled "Machine Status" that will show toner levels. If this does not work it may be because the feature is secured. This may require additional access from your IT security team or there may be another issue that a Ricoh tech could resolve. If your IT security is not prohibiting access then you should contact Ricoh technical support for assistance at 800-RICOH-38.
what temperature does the ricoh c5503 print at?
A shopper on Jun 16, 2015
BEST ANSWER: There are 3 online options from Ricoh for more information:
1.) Knowledge Base - www.ricoh-usa.com/support/knowledge_base.aspx?utm_id=10
2.) Technical Support via MyRicoh.com - www.myricoh.com
3.) Ricoh Support (for user guides and other support) - www.ricoh-usa.com/downloads
Thank you for contacting Ricoh.
Can i adjust the number of staple? – Instead of only two in the middle, 4 in the middle?
Nadja S on Jul 31, 2018
BEST ANSWER: Hello,

No, I am sorry the number of staples can not be adjusted.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
I'm trying to print a booklet. The only way that I can do it is to print the document and then take that document to the RICOH C5503 and select the print option for stapling. Why can't I see these options on my desktop?
Dan W on Jul 16, 2018
BEST ANSWER: Hello,

Based on what you've described, it sounds like the printer driver being used to print to the MPC5503 hasn't been properly configured. When configuration has been correctly done, the driver is set to "know" how the machine is set up - which will include accessories like the finisher. This then causes choices like stapling to be available for printing. Configuring the driver is done by accessing the Printer Properties of the driver. The Accessories tab is the area where the finisher is selected. The following links should be of good help with doing so.

Print Driver Printer Properties (Video guidance for how to navigate print driver) - https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/210159/p/6412/region/us/brand/ricoh

How To Print The Configuration Page (Check the Attached Equipment section to determine which finisher your machine is connected to) - https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/173014/p/6412/region/us/brand/ricoh

Note about configuring the driver after installation: https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/181349/p/6412/region/us/brand/ricoh#XX002

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Is there a way to default the scanned file type as a PDF?
A shopper on Jul 5, 2018
BEST ANSWER: Hello,
The default setting for the Scanner's file type can be made using the Program As Defaults programming. After selecting the file type (and before making any other settings), follow the instructions at the following link to accomplish this - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001048/0001048458/view/convenient/int/default.htm?&seek=defaults

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
My tray 4 is set as legal size paper, however whenever the tray has paper the printer always jam. How can I fix the problem?
Melvin on Apr 19, 2018
BEST ANSWER: Hello,
If the loaded paper (8.5X14/Legal) matches the programmed size, it would be best to place a service call to have the machine checked for possible issues

Loading Paper - https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/174121/p/6412/region/us/brand/ricoh
Setting/Changing Paper Sizes - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001048/0001048458/view/paper/int/index_chap_03.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
location of waste toner bottle?
A shopper on Feb 20, 2018
BEST ANSWER: Hello,

The attached link will walk you through the location of the waste toner bottle and how to replace it.
https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/208196/p/6412/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How can I export my printer configuration? I need to replace my printer want to save my printers configuration so I can just import the new config once I install the replacement.
A shopper on Feb 7, 2018
BEST ANSWER: Hello,

The attached link will walk you through printing out the configuration page. https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/173014/p/6412/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
how many pages can be scanned at one time?
robin a on Jan 29, 2018
BEST ANSWER: Hello,

The automatic document feeder (ADF) that is installed determines the maximum number of pages that can be loaded (see first 2 links below). While the document feeder has a limit to the number of pages that can be loaded at one time, this differs from the question of how many pages the machine can scan in a given session. Using the Batch or SADF features allows for scanning pages beyond the physical limits of the ADF. How many total pages that will be is determined by the machine's memory capacity. The links below should provide you all of the associated information relative to specifications and features.

Auto-Reverse Document Feeder (100 pages) - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001048/0001048458/view/maintain/int/0038.htm

One Pass Duplex Scanning ADF (220 pages) - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001048/0001048458/view/maintain/int/0039.htm

Batch/SADF - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001048/0001048458/view/scanner/int/0143.htm?&seek=batch

Scanning Multiple Pages as One File - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001048/0001048458/view/scanner/int/0145.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do I add this printer to a Chromebook?
Elissa M on Jan 2, 2018
BEST ANSWER: Hello,

Printing to the MPC5503 from a Chromebook requires the purchase and installation of an app (Ricoh App for Google Cloud Print). The following link is to the area of the Ricoh customer website where this item is presented.

https://www.ricoh-usa.com/en/products/pd/ricoh-app-for-google-cloud-print/_/R-GCP0001-PS1

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
how to get a fax confirmation page?
A shopper on Dec 20, 2017
BEST ANSWER: Hello,

I am attaching a link to the machine's manual. Towards the bottom of the page are instructions on how to do this. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001048/0001048458/view/fax/int/0229.htm?&seek=confirmation

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank yu
will this machine print on vinyl sheet?
A shopper on Dec 5, 2017
BEST ANSWER: Hello,

No, I am sorry this machine is not able to print on vinyl sheets. I have attached the brochure, on the last page you will see what paper types this machine can support. https://www.ricoh-usa.com/-/media/Ricoh/Common/PDFs/Brochures/mpc5503.pdf

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Can I Print photos from an iPhone?
Kerry H on Nov 30, 2017
BEST ANSWER: Hello,

Yes, this machine is equipped with Air Print. It will allow you to print photo's from your phone to the machine.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Can I set up a hold on print jobs and not to release until I physically go to printer to retrieve?
A shopper on Sep 29, 2017
BEST ANSWER: Hello,

Yes, you can do that via locked print. I have attached a link that will walk you through, sending a file using locked print and printing a file using locked print. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001048/0001048458/view/printer/int/0081.htm?&seek=locked

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
If I set limits for users to print, how long are they for? Example: Teacher 1 = 1000 copies, for 30 days, a calendar month or just a total of 1000 copies?)
A shopper on Sep 19, 2017
BEST ANSWER: Hello,

When limits are set, they are set against the number of copies designated. Using the example limit provided, if a user somehow achieves making 1000 copies within 5 days, they will not be able to make any more copies until their print volume counter is reset. I believe that this is explained in the section of the Security Guide entitled Resetting Print Volume Use Counters which should be in the possession of the person considered to be the administrator.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do I add my email address for scanned documents?
A shopper on Jul 4, 2017
BEST ANSWER: Hello,

Please see page 125 in the manual link attached. This will walk you through sending the scanned files via email.

http://support.ricoh.com/bb_v1oi/pub_e/oi/0001047/0001047004/VD1467503/D1467503.pdf

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com

Thank you
How much floor area is required to install the Ricoh MP C5503 printer and document feeder? Please provide dimensions showing clearance on each side, back and front.
Ricky on Feb 7, 2017
BEST ANSWER: Hello,

The MP C5503 is no longer available, the replacement is MP C6004 - https://www.ricoh-usa.com/en/products/pd/mp-c6004-color-laser-multifunction-printer/_/R-417453

If you are interested in this machine, the ricohconfigurator.com assists you in building the machine with the features you are interested in. It also gives the dimensions.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more.Please contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more.

Thank you
is there a cutter in the finisher?
Linda H on Apr 25, 2016
BEST ANSWER: Hi Linda,

There is no cutter in the finisher. Usually, cutters are offered with our production print line.

Please contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more.
what is the exact size (measurement) of this copier?
A shopper on Mar 21, 2016
BEST ANSWER: Hi,

The exact dimensions will vary depending on what type of finishing option you choose (if any).

The base unit of this model (no external finisher) is:

Dimensions (WxDxH)
23.1" x 27.0" x 37.9" (587 x 685 x 963 mm)

Attached is the brochure for the finisher dimensions (last 2 pages)
https://www.ricoh-usa.com/products/docs/pdf/brochures/multifunction_color/mpc4503.pdf

Thank you for your question. Please contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more.
what is the highest resolution on the scanner?
mercedes r on Mar 21, 2016
BEST ANSWER: Hi Mercedes,

The MP C5503 will scan up to 1200x1200 dpi TWAIN scanning.

Thanks for your question!
How to get a report that will show you how any faxes going out and how many faxes we received on a week or month?
Edgar C on Mar 7, 2016
BEST ANSWER: Hi Edgar,

If you press the Fax button, you will see a TX/RX Status Print option on the upper right hand side of the screen. From there, you can go into the Print Journal to get a history of transmitted and received faxes (please note, there is a limit to how much history is stored).

For additional support questions, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp.
Can the sort option be set as a default when making several copies?
Jill M on Jan 12, 2016
BEST ANSWER: Hi Jill,

Yes, it can.

For additional support questions, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp. Or, you may contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more.