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RICOH MP C4504ex Color Laser Multifunction Printer

MP C4504ex

Color Laser Multifunction Printer

ID: 417998

Improve productivity with expanded printing capabilities

  •   Prints up to 45 ppm, copy, scan, optional fax
  •   1200 x 1200 dpi max print resolution
  •   Paper capacity of up to 4,700 pages
  •   Use smart support and automated finishing features to improve productivity
Call for a Quote: 866-230-2723
8am-5pm CT M-F
Choose the best multifunction printer configuration for your needs. Designed with the most popular combination of features and benefits, our Signature Series lets you choose the best multifunction printer configuration for your business needs. Choose from a base model that you can fully configure yourself, or save time and streamline installation with the MP C4504ex Essential, Plus or Performance models.

Best Used For

Midsize offices and workgroups — accessorize your way

Midsize office and workgroups with space-saving finishing needs

Midsize offices with finishing and hole-punching needs

Midsize offices with robust finishing and hole-punching needs

Function

Copy, Print, Scan, Optional Fax

Copy, Print, Scan, Fax

Copy, Print, Scan, Fax

Copy, Print, Scan, Fax

Paper Capacity

1,200 pages, up to 4,700 pages with optional trays

2,300 pages

2,300 pages

2,300 pages

Finishing

Optional

500 sheet internal finisher (stapling) hole punch unit

1,000 sheet external finisher (stapling) hole punch unit

3,000 sheet external finisher (stapling) hole punch unit

Additional Features

Smart Operation Panel, PostScript3 Emulation, all other features optional

Smart Operation Panel, Postcript3 Emulation, @Remote, Power Filter

Smart Operation Panel, Postcript3 Emulation, @Remote, Power Filter

Smart Operation Panel, Postcript3 Emulation, @Remote, Power Filter

Be productive with everything you do

The RICOH® MP C4504ex balances powerful performance and customized convenience with affordability. Print colorful output at up to 45 pages per minute (ppm). Share information with anybody instantly via one-touch scanning workflows, tailored shortcuts and mobile convenience. Send and receive paperless faxes using email to save time. Use standard PostScript® and PDF Direct Print emulation to process your biggest jobs easily.

Use personalization to push the pace

Enjoy a new way to work with the Workstyle Innovation Technology on the 10.1"-wide Smart Operation Panel touchscreen. For example, download productivity-enhancing apps and widgets and place them on the Home Screen. Check settings, search for information and complete jobs with a single swipe or tap of your finger in just a few steps. With the SOP Designer tool you can have your Home Screen customized by our technicians with wallpaper designs, shortcut placements, corporate branding, rotating messages and more.

Make your point more colorful

Avoid outsourcing costs by taking advantage of bright colors and sharp text up to 1200 dpi resolution. Because the device recalibrates continuously, every page maintains a professional look. Print on thicker paper stocks and spread out an image over multiple pages for posters, banners and other collateral. Add the optional Fiery® E-23C Color Controller for superior spot-color reproductions.

Automate finishing for almost any job

Add the optional Hybrid Stapleless + Stapler Finisher for staple-free or stapled document sets, based on the size of the job. Choose from other finishing options, including an internal stapler finisher, to meet your unique requirements.

Work where and when you want

Download the RICOH Smart Device Connector App to connect to the MP C4504ex without drivers, utilities or software. Use your personal mobile device to access information in the cloud and print it at the device. You can even print emails with images or PDF attachments. For your next big meeting, use the same app to display information from your personal device to RICOH projectors and interactive whiteboards for a larger display.

Smart support within your grasp*

Help is right in front of you. Use RemoteConnect Support to share your Smart Operation Panel with our experienced technicians for fast, easy troubleshooting. The Automatic Remote Firmware Update function allows you to keep your fleet of devices up to date with the latest firmware, minimizing downtime and maximizing productivity. In addition, you can access the Ricoh Application Site and download our How-to Videos app for easy-to-follow guidance on basic MFP operations.
*When enabled, internet connection required.
infovisual-at-remote-1

Minimize manual touchpoints

Program shortcut icons to automate digital workflows and skip repetitive steps. Smart apps like ID Card Copy, Easy Book Scan® or Quick Copy Widget allow you to accomplish tasks easily by walking you through the required steps right from the control panel. Add your choice of third-party software solutions to simplify your workflows. Plus, the device includes a web browser, so you can access and share information from the internet or optional cloud-based applications directly from the multifunction printer to reduce delays.

Make everyone accountable, everywhere

Help keep data, documents and devices secure with user authentication. Sign in via passcode or by swiping an identity card on an optional card reader. Restrict access to specific features, such as color copies, or set print quotas. Use Locked Print to keep unattended documents from being left in output trays. Pair it with optional accounting software like RICOH Device Manager NX Accounting to assign chargebacks to workgroups or users.

Plan for everyday savings

The MP C4504ex offers a low Typical Electricity Consumption of 1.8 kWh/week. To save even more, you can schedule automatic shutdowns during off-peak office hours and encourage responsible printing through the Eco-Friendly Widget. With the innovative built-in motion sensor, you can promptly start key-input operation upon touching the panel screen to wake the MFP from sleep mode. Reduce your environmental impact through an EPEAT® Gold rating and ENERGY STAR certification.

Need more information?

Learn more about the RICOH MP C4504ex Color Laser Multifunction Printer and how it may fit your business.

Engine/General Specifications

Configuration

Console

Printing Process

4-Drum Method

Control Panel

10.1" Smart Operation Panel

Color / Black & White

Color

Output Speed Copy/Print

45 ppm B&W & FC (LTR)

First Page Out Time

5.7/4.0 seconds

Warm-Up Time

24 seconds

Recovery Time From Sleep Mode

7.6 seconds

Resolution

600 dpi

System Memory

2 GB RAM/320 GB HDD Standard & 4 GB RAM/320 GB HDD Option

Maximum Copy Quantity

Up to 999 copies

Duplexing

Automatic (Standard)

Original Capacity: 220 sheets
Original Size: 5.5" x 8.5" - 11" x 17" (A5-A3)
Paper Weight: Simplex: 11 - 34 lb. Bond (40 - 128 g/m2)
Duplex: 14 -34 lb. Bond (52 - 128 g/m2)

Zoom Range

25% - 400% in 1% increments

Supported Paper Sizes

1st Paper Tray: 8.5" x 11" (A4)
2nd Paper Tray: 5.5" x 8.5" - 12" x 18" (A6-A3), Envelopes
Bypass: Up to 12" x 18", Envelopes
Custom Sizes: Width: 3.5" - 12.6" (90 - 320 mm), Length: 5.8" - 49.6" (148 - 1260 mm)

Supported Paper Weights

Standard Trays: 16 - 80 lb. Bond/166 lb. Index (60 - 300 g/m2)
Bypass Tray: 14 - 80 lb. Bond/166 lb. Index (52 - 300 g/m2)
Duplex Unit: 14 -68 lb. Bond / 142 lb. Index (52 - 256 g/m2)

Supported Paper Types

Plain, Recycled, Special Paper 1-3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Color Paper, Envelopes, Coated, Labels* & OHP*

Standard Paper Capacity

1,200 sheets (2 x 550 sheets + 100-Sheet Bypass Tray)

Maximum Paper Capacity

4,700 sheets (w/Tandem LCT + Side LCT)

Standard Output Capacity

500 sheets

Maximum Output Capacity

3,625 sheets (with options)

Maximum Monthly Volume

50000

Power Source

120V - 127V, 60Hz, 15A

Typical Electricity Consumption (TEC)

1.8 kWh/week

Power Consumption

1,584W or less; Sleep Mode: 0.8W

EPEAT status

Gold

Dimensions W x D x H

23.1" x 27.0" x 37.9" (587 x 685 x 963 mm) (Includes SPDF and Two-Tray Paper Bank)

Weight

228 lbs. (103 kg)

 

*Bypass Tray Only
**Typical Electricity Consumption by ENERGY STAR Qualified Imaging Equipment Test Procedure

Printer Specifications

Processor Speed

Intel Atom Processor Bay Trail 1.75 GHz

Interfaces

Standard: 1000Base-T/100Base-TX/10Base-T Ethernet, USB 2.0 Type A (3 Ports), SD Slot on Operation Panel
Option: IEEE1284/ECP, IEEE802.11a/b/g/n, USB 2.0 Type B

Network Protocol

TCP/IP (IPv4, IPv6)

Supported Operating Systems

Windows® Vista/7/8.1/10/Server 2008/Server 2008R2/ Server2012/ Server2012R2/Server 2016; Unix: Sun Solaris, HP-UX, SCO OpenServer, RedHat Linux, IBM AIX, Citrix XenDesktop 7.0/7.1, XenApp 6.5/7.5, Mac OS X v.10.9 or later, SAP R/3, SAP S/4, IBM iSeries AS/400-using OS/400 Host Print Transform

Device Management Utilities

Device Manager NX Series, Web Image Monitor, @Remote

Printer Languages

Standard: PCL5c, PCL6, PostScript®3 Emulation, PDF Direct Print Emulation
Optional: Genuine Adobe® PostScript®3, Adobe® PDF Direct Print, IPDS, PictBridge®

Font Support

Standard: PCL: 45 Roman fonts + 13 International fonts
PostScript®3 Emulation: 80 Roman fonts + 13 International fonts
Optional: Genuine Adobe® PostScript®3: 136 Roman fonts

Print Resolution

1200 x 1200 dpi

Security Features

DataOverwriteSecurity System (DOSS), HDD Encryption, User Codes, SNMP v3 Support, Encryption, Locked Print, User Authentication, 802.1x Wired Authentication, Quota Setting/Account Limit, Digitally Signed PDF, and more

Scanner Specifications

Scan Speed BW Full Color

200/300 dpi: 110 ipm Simplex/180 ipm Duplex

Scanning Resolution

B&W and FC scanning at 100 – 600 dpi, Up to 1200 dpi for TWAIN scanning

Scan Area

11.7" x 17" (297 mm - 432 mm)

File Formats

Single/Multi-Page TIFF, PDF, High Compression PDF & PDF/A, Single Page JPEG

Scan Modes

Scan-to-Email (with LDAP support)
Scan-to-Folder (SMB/FTP)
Scan-to-URL
Scan-to-Media (USB/SD Card)
Network TWAIN Scanning

Document Server Specifications

Maximum Stored Documents

3000

Maximum Pages/Document

2000

Maximum Page Capacity

9000

Max Number of Folders

200

Fax Specifications

Type

ITU-T (CCITT) G3

Circuit

PSTN, PBX

Fax Resolution

200 x 100 dpi, 200 x 200 dpi, 400 x 400 dpi (with optional SAF memory)

Compression Method

B&W TIFF: MH, MR, MMR, JBIG2; Color: JPEG

Scanning Speed

Up to 81 spm

Modem Speed

33.6K - 2,400 bps w/Auto Fallback

Transmission Speed

G3: Approximately 2 seconds/page (JBIG)

Memory

Standard: 4 MB (approx. 320 pages)
Optional: 64 MB (approx. 4,800 pages) with optional SAF memory

Max Auto Dials

2,000 Quick/Speed Dial numbers

Group Dials

100 Group Dial numbers

 

Download Drivers

Download and install the print driver and associated software for your device. This link can also be used to update your existing print driver.

 

Device Software Manager

Easily and automatically install the latest drivers for your Ricoh product.

 

Universal Print Driver

Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can be used across your fleet of Multifunction Products and Laser Printers.

 

@Remote

Maintain your devices — automatically gain insight, improve uptime and reduce your fleet costs with RICOH @Remote.

 

Myricoh

If you are a current Ricoh Customer, you can use MyRicoh to get support for your products, purchase supplies, and much more.

 

Warranty Registration

Register your Ricoh product in order to receive service and support.

 

RICOH Application Site

Download free apps to your MFP’s Smart Operation Panel for a more efficient print, copy and scan experience.

 

How-To-Videos

Learn about common tasks, topics and features as explained in more than 150 short video tutorials for our most popular devices.

Questions and Answers

Start typing your question and we'll check if it was already asked and answered. Learn More
Browse 27 questions Browse 27 questions and 28 answers
Every time you press a button on the screen the machine beeps at you, it's highly ignoring. How do you turn down the sound?
A shopper on Aug 30, 2017
BEST ANSWER: Hi

Here are directions on how to adjust the volume on your MP C4504ex:

http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/netsys/int/0065.htm?&seek=adjust%20sound%20volume

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
how to scan a 2 page document on to a one page document?
Tina B on Sep 1, 2017
BEST ANSWER: Hello,

The attached article will walk you through how to do this. https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/245083/p/8251/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
The printer is printing at an extremely slow pace and there's a system message that says "processing...". How do you correct this?
Jamie F on Nov 3, 2017
BEST ANSWER: Hi

Processing means that the MFP is trying to compile and print the file it was sent. If this is showing for extended periods, it is likely that the file sent was much larger than normal, resulting in a longer print time.

If you would like to cancel the print job while it is in this status, please see this page:
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/printer/int/0048.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
How to check ink supply?
A shopper on Aug 29, 2018
BEST ANSWER: Hello,

The attached link will walk you through finding out the current toner levels. https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/237285/p/8251/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
how can i set up a code to allow for color copy, otherwise only black and white?
beth w on Jul 12, 2018
BEST ANSWER: Hello,

The following links should be of good help with your desired goal. A good analogy to help with thinking about this is locks (user code authentication enabled) and keys (user code). In brief, you'll be enabling user code authentication for color copying only in order to restrict use (lock), then you'll create an entry within the Address Book with a user code to be used with the restricted color copying (key).

How To Enable User Authentication - https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/241440/p/8251/region/us/brand/ricoh

How to Register/Change/Delete user Codes - https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/241439/p/8251/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
how many color pages (single sided, 8.5x11 size) can be printed per minute?
Jeff R on Jun 4, 2018
BEST ANSWER: Hello

The MP C4504ex Color Laser Multifunction Printer can print color at 45 pages per minute.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.
how to scan several pages to on file?
A shopper on May 31, 2018
BEST ANSWER: Hello,

Instructions on how to scan are located in the manual starting on page 137. This will walk you through how to scan to a file. http://support.ricoh.com/bb_v1oi/pub_e/oi/0001069/0001069987/VD2417002A_06/D2417002A.pdf

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
2 sided to 1 sided?
A shopper on May 22, 2018
BEST ANSWER: Hello,

Attached you will find instructions on this. https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/245083/p/8251/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How to allow 2-sided page to 1-sided page copy?
Miguel S on May 16, 2018
BEST ANSWER: Hello,

I have included a link to the manual that will provide you with the instructions for this.
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/copy/int/0052.htm?&seek=1%20side%20default

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Hi İ would like know What is The price for mp c4505ex printers?
Teyfik A on May 15, 2018
BEST ANSWER: Hello,

For the retail sale price of Ricoh products and services, please contact your local Ricoh dealer or Ricoh directly at www.ricoh-usa.com (by using the click to chat feature, or by phone at 866-230-2723 (M-F , 8:00 AM to 5 PM CT).

Thank you
What happens when a print job is sent to your device which requires paper not in the machine?
A shopper on Mar 30, 2018
BEST ANSWER: Hello,

The print job will be held until that paper size is added to the machine.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
how to print fax log?
A shopper on Mar 6, 2018
BEST ANSWER: Hello,

If you are referring to the journal that the machine produces of fax activity (transmissions and receptions), the following links are to the sections of the online guide that explain how to generate this manually and automatically

Printing the Journal Manually - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/fax/int/0224.htm?&seek=journal

Printing the Journal Automatically - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/fax/int/0223.htm?&seek=journal

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
how to scan a3-a4 mixed to become a4 document only?
A shopper on Mar 4, 2018
BEST ANSWER: Hello,

When using the Mixed Original Sizes setting, the machine will automatically detect each page's size and scan it as that size. In that case, the only way to cause the resulting document to all be one size is to use some application on the computer that has this ability - ex. Adobe Acrobat, etc. There is a machine setting that can cause the unit to scan all pages as a specific size but this will cut off portions of pages that are larger than the selected final size. The following links are to the sections of the online user guide where the items explained above are shown

Relationship of original of mixed sizes and scan size - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/scanner/int/0127.htm

Scan Size (see the explanations for Mixed Size and for Regular Size) - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/scanner/int/0126.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do I copy from they bypass tray without it jamming all the time? I need to use that tray for 8x14 paper as there is not enough trays for all the paper sizes we use.
lori d on Feb 23, 2018
BEST ANSWER: Hello,

We recommend working with the service team to ensure there are no issues with your machine.
Please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
how do you add staples , and does it use standard staples ?
Jose P on Feb 15, 2018
BEST ANSWER: Hello,

It depends on what type of finisher you have, on what staples and how they are changed. I have attached a link that will guide you through changing them. Our supply team can help assist you in what staples to order for your finisher.
https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/240667/p/8251/region/us/brand/ricoh
To order toner and supplies for your Ricoh device, please visit www.myricoh.com or contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator).

Thank you
Can I print on 4x6 or 5x7 notecards? If so, how?
A shopper on Jan 31, 2018
BEST ANSWER: Hello,

The bypass tray can accommodate the following sizes:
Bypass: Up to 12" x 18", Envelopes
Custom Sizes: Width: 3.5" – 12.6" (90 – 320 mm), Length: 5.8" – 49.6" (148 – 1260 mm)
The attached link will guide you through loading paper into the bypass tray.
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/intro/int/bypass.htm?&seek=bypass

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
When the first tray(8 1/2x11) runs out how do I get the MP C4504ex to skip the 2nd tray(11x17) and pull from the 3rd tray(8 1/2x11)?
A shopper on Jan 23, 2018
BEST ANSWER: Hello,

In order to keep the machine from incorrectly using/switching to a tray with the wrong size (tray 2) when tray 1 empties, make certain that tray 2 is programmed for the correct size (11X17), and also ensure that all of the trays are programmed for Auto Tray Select. As long as the document is actually 8.5X11, these settings will cause the correct selection to occur when it is needed.

The paper size setting is found by going to User Tools, System Settings, Tray Paper Settings, Tray Paper Size: Tray 2 and ensuring that it is set to either Auto Detect or specifically to 11 X 17.
The Auto Select setting is found by going to User Tools, System Settings, Tray Paper Settings, Paper Type: Tray X, Apply Auto Paper Select and ensuring that it is set to Yes.

The following links are to the sections of the online user guides that should be helpful with these settings:

Accessing User Tools - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/netsys/int/0001.htm

Tray Paper Settings - Tray Paper Size: Tray 2 - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/netsys/int/paper.htm

Auto Tray Select - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/netsys/int/paper.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
how often is maintenance required depending on copies?
A shopper on Jan 15, 2018
BEST ANSWER: Hello,

The way that maintenance is categorized and the target yield (page count) for when that type of maintenance is to be performed varies according to the section and item. There are multiple items and the yields for these items ranges from 60,000 to 600,000 pages. The best direction to take towards finding out how this is broken down would be to interact with your local service office and technician.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Does the MP C4504 have an automated on/off button?
Malcolm W on Jan 15, 2018
BEST ANSWER: Hello,

Here are several energy saving features on this machine. You can program the MFP to power down automatically when you know the office will be empty. The system is also equipped with an innovative motion sensor, which senses an approaching user by detecting the differences in body temperature versus the surrounding environment. The sensor lets you promptly begin inputting job settings by tapping the touchscreen to wake the MFP from Sleep Mode

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
how to fold a set without stapling?
Lenore W on Dec 27, 2017
BEST ANSWER: Hello,

Attached are some basic instructions http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/copy/int/0068.htm?&seek=fold

I did notice there are two different finishers that can go on this machine, our support team will able to determine which finisher you have and provide more accurate direction.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do you disable USB ports on a C4504ex?
Stuart T on Dec 18, 2017
BEST ANSWER: Hello,

Disabling a USB port depends upon which port you're referring to. There is one on the side of the machine's control panel (Type A) and there are ports on the lower left rear of the machine (Type B). The first is disabled by the instructions at the link that follows. Disabling the others will require a service technician.

Restricting Media Slot Use - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/security/int/0064.htm?&seek=media%20slot%20use

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
I am having trouble connecting computers to the MP C4504ex even with the ip address. Where can I find the correct driver?
A shopper on Oct 26, 2017
BEST ANSWER: Hello,
The attached link is for the drivers and downloads. You will select the operating system and download. http://support.ricoh.com/bb/html/dr_ut_e/rc3/model/mpc4504ex/mpc4504ex.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
HOW DO YOU SCAN WITH THE RICOH C4504EX?
A shopper on Oct 19, 2017
BEST ANSWER: Hello,

Since there are a number of different ways to scan, I am including a link to the manual. The instructions for scanning start on page 137.
http://support.ricoh.com/bb_v1oi/pub_e/oi/0001069/0001069987/VD2417002A_05/D2417002A.pdf

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
The machine beeps four times any time someone prints something. It is very annoying to everyone in this part of the building as we all print a lot. How can we turn that "feature" off?
Gary C on Oct 6, 2017
BEST ANSWER: Hello,

Here are directions on how to adjust the volume on your MP C4504ex:

http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/netsys/int/0065.htm?&seek=adjust%20sound%20volume

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do you get the machine to shift collate a print job? It does a copy job but not a print job.
A shopper on Sep 12, 2017
BEST ANSWER: Hello,

The shift collate occurs automatically when you select the collate option when printing. I have attached a quick how to video for your review. https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/210170/p/2510,2511,7,8251/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
hi do you know when the EX model is introduced?
A shopper on Sep 5, 2017
BEST ANSWER: Hello,

The ex model was introduced Mid May 2017.
For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
What is the difference between the C4504 and the C4504ex?
Ed R on Aug 21, 2017
BEST ANSWER: Hello,

The ex model comes with additional software. For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
 

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