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RICOH MP C3504ex Color Laser Multifunction Printer

MP C3504ex

Color Laser Multifunction Printer

ID: 417989

Be more personal and productive with every color collaboration

  •   Prints up to 35 ppm, copy, scan, optional fax
  •   1200 x 1200 dpi max print resolution
  •   Paper capacity of up to 4,700 pages
  •   Simplify tasks and extend uptime with RICOH Intelligent Support capabilities
Call for a Quote: 866-230-2723
8am-5pm CT M-F
Choose the best multifunction printer configuration for your needs. Designed with the most popular combination of features and benefits, our Signature Series lets you choose the best multifunction printer configuration for your business needs. Choose from a base model that you can fully configure yourself, or save time and streamline installation with the MP C3504ex Essential, Plus or Performance models.

Best Used For

Midsize offices — accessorize your way

Small to midsize offices with no finishing needs

Midsize offices requiring basic space-saving finishing

Midsize offices with more complex print jobs requiring finishing

Function

Copy, Print, Scan, Optional Fax

Copy, Print, Scan, Fax

Copy, Print, Scan, Fax

Copy, Print, Scan, Fax

Paper Capacity

1,200 pages, up to 4,700 pages with optional trays

2,300 pages

2,300 pages

2,300 pages

Finishing

Optional

None

500 sheet internal finisher (stapling)

1,000 sheet external finisher (stapling)

Additional Features

Smart Operation Panel, PostScript3 Emulation, all other features optional

Smart Operation Panel, Postcript3 Emulation, @Remote, Power Filter

Smart Operation Panel, Postcript3 Emulation, @Remote, Power Filter

Smart Operation Panel, Postcript3 Emulation, @Remote, Power Filter

Expand productivity for every task

Print, copy, scan and fax information quickly. Use the
RICOH MP C3504ex to grab files from the server, cloud or your personal mobile device and send them instantly via many Scan-to capabilities. Scan two-sided hardcopy documents at 180 images per minute (ipm) from the 220-Sheet Single Pass Document Feeder (SPDF). Use standard PostScript® and PDF Direct Print emulation to expedite complex jobs. Store up to 3,000 files on the document server. Add optional trays to extend paper capacity to 4,700 sheets.

Make your point with color

Impress your audience with 1200 dpi resolution and precise reproduction on brochures, presentations and other documents up to 12" x 18" and on thicker stocks (up to 300 gsm). Recreate professional-grade RGB and CMYK colors at an everyday low price with the optional Fiery® Controller. You can even use the MFP to create larger poster-size banners — without investing in a wide-format printer.

Choose how you finish

Select from a wide range of automated finishers to match your unique paper handling requirements. Use the Hybrid Stapleless + Stapler Finisher to automate production on both smaller jobs without staples and larger jobs with staples, and meet even the fastest turnaround times using less labor and fewer supplies.

Use customization to your advantage

Simplify everyday tasks with the 10.1"-wide Smart Operation Panel. Choose from multiple intuitive user interfaces, easy-to-access one-step controls, information-rich widgets and more — all designed to reduce repetitive manual steps. Download other workflow apps from our Ricoh Application Site, such as the new Quick Copy Widget to make basic copy jobs easily accessible. Create one-touch shortcuts for the tasks you perform regularly. With our SOP Designer tool, you can have our technicians add a corporate logo, set custom wallpaper designs, post messages and more on the Home Screen.

Work as you go

You can send print jobs, including emails with image and PDF attachments, to the MP C3504ex directly from your mobile device without investing in extra utilities, drivers and software. Download the RICOH Smart Device Connector app to grab digital files from the cloud or addresses from your personal contact list. With the same app you can also share presentations with RICOH projectors and interactive whiteboards to showcase ideas in meeting and conference rooms.

Be smart, support yourself*

Know where to look for help. With RemoteConnect Support, our experienced technicians can access your Smart Operation Panel remotely for fast, easy troubleshooting. Use the convenient Web HELP feature to find quick answers about the most common functions and operation of your MFP. In addition, you can access the Ricoh Application Site and download our How-to Videos app for easy-to-follow guidance on basic MFP operations.
*When enabled, internet connection required.
infovisual-support

Track your progress

Help protect documents, data and devices. With user authentication, every user has to log on via personal passcode. With the MFP's embedded Quick Card authentication, users can swipe their ID card at an optional card reader for access. Deploy optional third-party accounting software for chargebacks or optional device management software to track everything remotely with automated alerts and monitoring updates.

Conserve energy the easy way

Thanks to an innovative built-in motion sensor, you can promptly start key-input operation upon touching the panel screen to wake the multifunction printer quickly from sleep mode. Take advantage of a Typical Electricity Consumption of 1.3kWh/week to reduce your energy costs. Reduce environmental impact through an EPEAT® Gold rating and ENERGY STAR certification.
infovisual-environment-2

Need more information?

Learn more about the RICOH MP C3504ex Color Laser Multifunction Printer and how it may fit your business.

Engine/General Specifications

Configuration

Console

Printing Process

4-Drum Method

Control Panel

10.1" Smart Operation Panel

Color / Black & White

Color

Output Speed Copy/Print

35 ppm B&W & FC (LTR)

First Page Out Time

7.1/4.6 seconds

Warm-Up Time

25 seconds

Recovery Time From Sleep Mode

6.9 seconds

Resolution

600 dpi

System Memory

2 GB RAM/250GB HDD Standard & 4GB RAM/250 GB HDD Option

Maximum Copy Quantity

Up to 999 copies

Duplexing

Automatic (Standard)

Original Capacity: 220 sheets
Original Size: 5.5" x 8.5" - 11" x 17" (A5-A3)
Paper Weight: Simplex: 11 - 34 lb. Bond (40 - 128 g/m2)
Duplex: 14 -34 lb. Bond (52 - 128 g/m2)

Zoom Range

25% - 400% in 1% increments

Supported Paper Sizes

1st Paper Tray: 8.5" x 11" (A4)
2nd Paper Tray: 5.5" x 8.5" - 12" x 18" (A6-A3), Envelopes
Bypass: Up to 12" x 18", Envelopes
Custom Sizes: Width: 3.5" - 12.6" (90 - 320 mm), Length: 5.8" - 49.6" (148 - 1260 mm)

Supported Paper Weights

Standard Trays: 16 - 80 lb. Bond/166 lb. Index (60 - 300 g/m2)
Bypass Tray: 14 - 80 lb. Bond/166 lb. Index (52 - 300 g/m2)
Duplex Unit: 14 -68 lb. Bond / 142 lb. Index (52 - 256 g/m2)

Supported Paper Types

Plain, Recycled, Special Paper 1-3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Color Paper, Envelopes, Coated, Labels* & OHP*

Standard Paper Capacity

1,200 sheets (2 x 550 sheets + 100-Sheet Bypass Tray)

Maximum Paper Capacity

4,700 sheets (w/Tandem LCT + Side LCT)

Standard Output Capacity

500 sheets

Maximum Output Capacity

1,625 sheets (with options)

Maximum Monthly Volume

20000

Power Source

120V - 127V, 60Hz, 15A

Typical Electricity Consumption (TEC)

1.3 kWh/week

Power Consumption

1,584W or less; Sleep Mode: 0.83W

EPEAT status

Gold

Dimensions W x D x H

26.3" x 29.1" x 47.5" (668 x738 x 1205mm) (Includes SPDF and Two-Tray Paper Bank)

Weight

223 lbs. (101 kg)

 

*Bypass Tray Only
**Typical Electricity Consumption by ENERGY STAR Qualified Imaging Equipment Test Procedure

Printer Specifications

Processor Speed

Intel Atom Processor Bay Trail 1.33 GHz

Interfaces

Standard: 1000Base-T/100Base-TX/10Base-T Ethernet, USB 2.0 Type A (3 Ports), SD Slot on Operation Panel
Option: IEEE1284/ECP, IEEE802.11a/b/g/n, USB 2.0 Type B

Network Protocol

TCP/IP (IPv4, IPv6)

Supported Operating Systems

Windows® Vista/7/8.1/10/Server 2008/Server 2008R2/ Server2012/ Server2012R2/Server 2016; Unix: Sun Solaris, HP-UX, SCO OpenServer, RedHat Linux, IBM AIX, Citrix XenDesktop 7.0/7.1, XenApp 6.5/7.5, Mac OS X v.10.9 or later, SAP R/3, SAP S/4, IBM iSeries AS/400-using OS/400 Host Print Transform

Device Management Utilities

Device Manager NX Series, Web Image Monitor, @Remote

Printer Languages

Standard: PCL5c, PCL6, PostScript®3 Emulation, PDF Direct Print Emulation
Optional: Genuine Adobe® PostScript®3, Adobe® PDF Direct Print, PictBridge®

Font Support

Standard: PCL: 45 Roman fonts + 13 International fonts
PostScript®3 Emulation: 80 Roman fonts + 13 International fonts
Optional: Genuine Adobe® PostScript®3: 136 Roman fonts

Print Resolution

1200 x 1200 dpi

Security Features

DataOverwriteSecurity System (DOSS), HDD Encryption, User Codes, SNMP v3 Support, Encryption, Locked Print, User Authentication, 802.1x Wired Authentication, Quota Setting/Account Limit, Digitally Signed PDF, and more

Scanner Specifications

Scan Speed BW Full Color

200/300 dpi: 110 ipm Simplex/180 ipm Duplex

Scanning Resolution

B&W and FC scanning at 100 – 600 dpi, Up to 1200 dpi for TWAIN scanning

Scan Area

11.7" x 17" (297 mm - 432 mm)

File Formats

Single/Multi-Page TIFF, PDF, High Compression PDF & PDF/A, Single Page JPEG

Scan Modes

Scan-to-Email (with LDAP support)
Scan-to-Folder (SMB/FTP)
Scan-to-URL
Scan-to-Media (USB/SD Card)
Network TWAIN Scanning

Document Server Specifications

Maximum Stored Documents

3000

Maximum Pages/Document

2000

Maximum Page Capacity

9000

Max Number of Folders

200

Fax Specifications

Type

ITU-T (CCITT) G3

Circuit

PSTN, PBX

Fax Resolution

200 x 100 dpi, 200 x 200 dpi, 400 x 400 dpi (with optional SAF memory)

Compression Method

B&W TIFF: MH, MR, MMR, JBIG2; Color: JPEG

Scanning Speed

Up to 81 spm

Modem Speed

33.6K - 2,400 bps w/Auto Fallback

Transmission Speed

G3: Approximately 2 seconds/page (JBIG)

Memory

Standard: 4 MB (approx. 320 pages)
Optional: 64 MB (approx. 4,800 pages) with optional SAF memory

Max Auto Dials

2,000 Quick/Speed Dial numbers

Group Dials

100 Group Dial numbers

 

Download Drivers

Download and install the print driver and associated software for your device. This link can also be used to update your existing print driver.

 

Device Software Manager

Easily and automatically install the latest drivers for your Ricoh product.

 

Universal Print Driver

Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can be used across your fleet of Multifunction Products and Laser Printers.

 

@Remote

Maintain your devices — automatically gain insight, improve uptime and reduce your fleet costs with RICOH @Remote.

 

Myricoh

If you are a current Ricoh Customer, you can use MyRicoh to get support for your products, purchase supplies, and much more.

 

Warranty Registration

Register your Ricoh product in order to receive service and support.

 

RICOH Application Site

Download free apps to your MFP’s Smart Operation Panel for a more efficient print, copy and scan experience.

 

How-To-Videos

Learn about common tasks, topics and features as explained in more than 150 short video tutorials for our most popular devices.

Questions and Answers

Start typing your question and we'll check if it was already asked and answered. Learn More
Browse 13 questions Browse 13 questions and 14 answers
How do you change the default scan settings?
Jack T on Aug 10, 2017
BEST ANSWER: Hello,

I have attached a link to the scanner settings. This will walk you through changing the settings.
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/scanner/int/0122.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Does this machine copy 2 sided documents to 1 sided documents?
A shopper on Oct 24, 2018
BEST ANSWER: Hello,

Yes, this machine can do that. I have included a link with some guidance on this. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/copy/int/0052.htm?&seek=2%20side

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do I access the chart to find out the percentage of each toner left ?
A shopper on Sep 3, 2018
BEST ANSWER: Hello,

You can add a widget to the main screen that shows you this information. The instructions for this are located on page 69 of the attached link.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
can you do a sort print job? We have multiple user printing and they have to go through all printing to find their document
Ramona B on Jul 12, 2018
BEST ANSWER: Hello,

It is possible to perform sorting when printing from a computer. In order to so, several items need to be properly set:

1. Programming the machine to have the shift tray set as the output tray for printing. This is done under System Settings, Output: Printer - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/netsys/int/general.htm

2. Ensuring that Job Separation is enabled under the Printer Features - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/printer/int/0130.htm

3. Ensuring that the main driver (whether on a local pc or on a server) is properly configured with the correct finisher (under the Printer Properties programming, under the Accessories tab) and set either for the Printer Default (under Detailed settings, Output Settings, Output Tray) OR to perform shift sorting (under Detailed settings, Output Settings, Output Tray = Finisher Shift Tray, Collate Details = Shift Collate).

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
what is the warranty?
A shopper on May 18, 2018
BEST ANSWER: Hello,

Our MFP's come with a 90 day warranty against manufactures defects.
For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
How do I get the printer to recognize that I have put labels/envelopes on the bypass tray to use when printing from the computer? It will work from the bypass tray when I use the copy machine, but it won't grab my paper from that bypass tray when I print from my computer. Thanks
Christa D on Jan 30, 2018
BEST ANSWER: Hello,

I have attached a link that will walk you through printing from the bypass tray using your computer.
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/ps3/int/0029.htm?&seek=bypass%20tray%20printing
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How to reduce a 7 X14 document onto 8-1/2 by 11?
Lori K on Dec 7, 2017
BEST ANSWER: Hello,

I have attached a link that guide you setting up auto reduce for this purpose. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/copy/int/0045.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do you adjust the volume? The beeping is too loud for our office.
A shopper on Dec 1, 2017
BEST ANSWER: Hello,

The attached link will walk you through either turning down or off the volume on the machine.
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/trouble/int/0046.htm?&seek=sounds

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Best settings for printing color photographs?
A shopper on Nov 30, 2017
BEST ANSWER: Hello,

There are no universal set of rules or settings that can be given to accomplish this goal.
There are various factors that contribute to what can result when printing photos: the source file and application; the printer driver; the machine, the paper, etc. It is important to start with application level settings to see if changes there produce the desired outcome. Ensuring that the machine and driver are set properly for the paper being used is also important.
Lastly, depending on which driver is in use, checking the Print Quality: Standard area should show that the driver is defaulted to apply some automatic settings when printing images. If the outcome is not as desired, it may become necessary to change to using manual settings. When in this area of the driver, the print driver's embedded Help will have explanatory information that should be of good help.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
What is the scan rate (pages per minute) when scanning large documents using the top scanning tray?
A shopper on Nov 27, 2017
BEST ANSWER: Hello,

Ricoh tests using an industry-wide criteria; with a specific paper size/orientation (A4/Letter, Long edge feeding first) and with a certain amount of image coverage (5%). The document feeder's speed rating derives from this test. It feeds 80 sheets per minute. Larger page sizes, more (varying) content on those pages, settings changes (ex. Resolution) will change how fast the unit can scan. It isn't possible to test every possible scenario hence the reason the industry uses specific criteria for testing.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
does it work as a color printer (printing from a computer)?
A shopper on Nov 7, 2017
BEST ANSWER: Hi

The MP C3504ex can be used to print color documents from a computer.

Please see the following page for various printing functions:
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/printer/int/index_chap_02.htm
How do I copy ID? The other machine we had , just had a ID button,
reception on Oct 10, 2017
BEST ANSWER: Hello,

The attached link will walk you through copying an ID.
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/copy/int/0141.htm?&seek=id%20copy
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Can I scan a document to a computer on our network and save as pdf file?
A shopper on Oct 5, 2017
BEST ANSWER: Hello,

Yes, you can scan to a computer and save as a PDF file. The attached document will give you some more information on this.
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001069/0001069817/view/scanner/int/0001.htm?&seek=pdf%20convert

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
 

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