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RICOH MP C3004 Color Laser Multifunction Printer

MP C3004

Color Laser Multifunction Printer

ID: 417449

An intuitive approach to everyday color and convenience

 

This product is no longer available for purchase

Select from the options below for support and more

Customize document workflows to work faster and smarter

With the RICOH® MP C3004 Color Multifunction Printer (MFP) and its intuitive Workstyle Innovation Technology, you can create unique and integrated document workflows for efficient printing, scanning, copying and faxing. Streamline your business processes, access cloud information and help mobile workers stay connected from anywhere.

Do everything on your to-do list with this all-in-one printer solution

With its built-in motion sensor, the Ricoh MP C3004 multifunction laser printer is ready to work when you are. Print compelling brochures, presentations and more with breathtaking colors at up to 30 pages per minute (ppm). Scan two-sided documents at up to 180 images per minute (ipm) and share them instantly via a wide range of Scan-to destinations. Send contracts via fax without paper in a single step. Store up to 3,000 frequently used documents right at the device for immediate retrieval and add optional paper trays to expand capacity to 4,700 sheets for extended runs.

Vivid color printing that meets your budget

Leave a longer-lasting impression. Print on paper sizes up to 12" x 18" with vivid colors and sharper text on even the thickest paper stocks (up to 300 gsm). You can even create posters by combining multiple pages into one image — without a wide-format device. Use the new optional Fiery® E-23C Color Controller for exceptional spot-color reproductions — job after job — and professional-grade results without the price tag.

Add your personal touch

The MP C3004 multifunction device and its Workstyle Innovation Technology designed to simplify even your most complex tasks. Like your smartphone or tablet, just tap, drag, swipe and scroll with ease on the 10.1" Wide Super VGA Smart Operation Panel to create your unique workflow applications. An embedded web browser also makes it easy to access the internet and take advantage of powerful scanning and cloud services, including Ricoh DocumentMall and Syncplicity Enterprise File Sync & Share.
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Be smart

Use the apps on the new user interface and reduce manual touchpoints and delays. With a single glance, you have all of the information you need to make faster, more informed decisions at the control panel. Change settings, workflows and documents just as easily. Download additional apps from our Application Site, and display them as one-touch functions or widgets on the Home Screen for even more workflow shortcuts.

Finish strong

Looking to conserve resources and eliminate the hassle of removing staples when shredding or recycling documents? With the optional Hybrid Stapleless + Stapler Finisher, you can finish documents with or without staples automatically, depending on the size of the job. Choose from a wide range of other finishers, including an internal stapleless finisher, to fit your unique paper handling, stack, stapling and booklet-making requirements.

Keep moving with mobile printing options

Work only stops when you do. Mobile print from your smartphone or tablet without utilities, drivers or software. Download the RICOH Smart Device Connector app and use your mobile device to grab information from cloud storage, access your own personal address book and share information with the right people at the right time.

Be accountable with printer management controls

With user authentication, you can track every user and action. Have users log in via passcodes or by swiping proximity cards via an optional Near Field Communication (NFC) card reader. Set centralized print quotas. Restrict access to color printing. Make duplex printing the default. And more.
infovisual-accountability

An energy-efficient printer that saves energy and resources

Reduce your Typical Electricity Consumption to 1.2 kWh/week and save money. Thanks to an innovative built-in motion detection sensor, you can promptly start key-input operation upon touching the panel screen to wake the MFP from sleep mode. Take advantage of automatic duplexing to cut paper usage and save even more. Reduce your environmental impact through ENERGY STAR™ certification and an EPEAT® Gold rating.

Need more information?

Learn more about the RICOH MP C3004 Color Laser Multifunction Printer and how it may fit your business.

Engine/General Specifications

Configuration

Console

Printing Process

4-Drum Method

Control Panel

10.1" Smart Operation Panel

Color / Black & White

Color

Output Speed Copy/Print

30 ppm B&W & FC (LTR)

First Page Out Time

Color: 7.1
Black and White: 4.6 seconds

Warm-Up Time

25 seconds

Recovery Time From Sleep Mode

Approximately 1.0 second
(motion sensor activated)

Resolution

600 dpi

System Memory

2 GB RAM/250GB HDD Standard & 4GB RAM/250 GB HDD Option

Maximum Copy Quantity

Up to 999 copies

Duplexing

Automatic (Standard)

Document Feeder Type

Single Pass Document Feeder (SPDF)

Original Capacity: 220 sheets
Original Size: 5.5"? x 8.5"? - 11"? x 17"? (A5-A3)
Paper Weights: Simplex: 11- 34 lb. Bond (40-128 g/m2), Duplex: 14- 34 lb. Bond (52-128 g/m2)

Preset Reduction and Enlargement Ratios

Ratios 25%, 50%, 65%, 73%, 78%, 85%, 93%, 100%, 121%, 129%, 155%, 200%, 400%

Zoom Range

25% - 400% in 1% increments

Original Type

Book/Sheet/Object

Maximum Original Size

Up to 11" x 17"

Supported Paper Sizes

1st Paper Tray: 8.5" x 11" (A4) 2nd Paper Tray: 5.5" x 8.5" - 12" x 18", Envelopes Custom Sizes: Width: 3.5" - 12.6" (90 - 320 mm), Length: 5.8" - 49.6" (148 - 1260 mm)

Supported Paper Weights

Standard Trays: 16 - 80 lb. Bond/166 lb. Index (60 - 300 g/m2)
Duplex Unit: 14 - 68 lb. Bond/142 lb. Index (52 - 256 g/m2)

Supported Paper Types

Plain, Recycled, Special Paper 1-3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Color Paper, Envelopes, Coated, Labels* & OHP*

Standard Paper Capacity

Standard: 2 x 550 sheets
Maximum: 2,200 sheets

Maximum Paper Capacity

1625

Standard Output Capacity

500 sheets

Maximum Output Capacity

625 sheets (with options)

Maximum Monthly Volume

20000

Power Source

120V - 127V, 60Hz, 15A

Typical Electricity Consumption (TEC)

1.2 kWh/week

Power Consumption

1,584W or less; Sleep Mode: .83W or less

Energy Star

Certified

EPEAT status

Gold

Dimensions W x D x H

26.3"? x 29.1"? x 47.5"? (668 x738 x1205mm)
(Includes SPDF and Two-Tray Paper Bank)

Weight

223 lbs. (101 kg)

Printer Specifications

Processor Speed

Intel Atom Processor Bay Trail 1.33 GHz

Hard Disk Drive

250GB HDD

Interfaces

Standard: 1000Base-T/100Base-TX/10Base-T Ethernet, USB2.0 Type A (3 Ports), SD Slot on Operation Panel
Option: IEEE1284/ECP; IEEE802.11a/b/g/n; USB2.0 Type B

Network Protocol

TCP/IP (IPv4, IPv6)

Supported Operating Systems

Windows Vista/7/8/8.1/10/ Server 2008/Server 2008R2/ Server2012/ Server2012R2
Unix; Sun Solaris, HP-UX, SCO OpenServer, RedHat Linux, IBM AIX, Citrix Presentation Server 4.5, XenApp 5.0
Mac OS X v.10.7 or later, SAP R/3, IBM iSeries AS/400-using OS/400 Host Print Transform

Device Management Utilities

Device Manager NX Series, Web Image Monitor, @Remote

Printer Languages

Standard: PCL5c, PCL6, PDF
Optional: Adobe PostScript3, PictBridge, XPS

Font Support

Standard: PCL: 45 Scalable fonts + International 13 fonts
Optional: PostScript 3: 136 Roman fonts

Print Resolution

1200 x 1200 dpi

Security Features

DataOverwriteSecurity System (DOSS), HDD Encryption, User Codes, SNMP v3 Support, Encryption, Locked Print, User Authentication, 802.1x Wired Authentication, Quota Setting/Account Limit, Digitally Signed PDF, and more

Scanner Specifications

Scan Speed BW Full Color

200/300 dpi: 110 ipm Simplex/180 ipm Duplex

Scanning Resolution

B&W and FC scanning at 100 - 600 dpi, Up to 1200 dpi for TWAIN scanning

Scan Area

11.7" x 17" (297 mm - 432 mm)

File Formats

Single/Multi-Page TIFF, PDF, High Compression PDF & PDF/A Single Page JPEG

Scan Modes

Scan-to-Email (with LDAP support)
Scan-to-Folder (SMB/FTP)
Scan-to-URL
Scan-to-Media (USB/SD Card)
Network TWAIN Scanning

Memory Capacity

Shared with Copier Memory

Document Server Specifications

Maximum Stored Documents

3000

Maximum Pages/Document

2000

Maximum Page Capacity

9000

Max Number of Folders

200

Fax Specifications

Type

ITU-T (CCITT) G3

Fax Option Type

M19

Circuit

PSTN, PBX

Compatibility

ITU-T (CCITT) G3

Fax Resolution

200 x 100 dpi, 200 x 200 dpi, 400 x 400 dpi (with optional SAF memory)

Compression Method

B&W TIFF: MH, MR, MMR, JBIG2
Full-Color: JPEG

Scanning Speed

Up to 81 spm

Modem Speed

33.6K - 2,400 bps w/Auto Fallback

Transmission Speed

G3: Approximately 2 seconds/page (JBIG)

SAF Memory

Standard: 4 MB (approx. 320 pages)
Optional: 64 MB (approx. 4,800 pages) with optional SAF memory

Memory

Standard: 4 MB (approx. 320 pages), Optional: Optional: 64 MB (approx. 4,800 pages) with optional SAF memory

Max Auto Dials

2000

Group Dials

100 Group Dial numbers

 

Download Drivers

Download and install the print driver and associated software for your device. This link can also be used to update your existing print driver.

 

Device Software Manager

Easily and automatically install the latest drivers for your Ricoh product.

 

Universal Print Driver

Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can be used across your fleet of Multifunction Products and Laser Printers.

 

@Remote

Maintain your devices — automatically gain insight, improve uptime and reduce your fleet costs with RICOH @Remote.

 

Myricoh

If you are a current Ricoh Customer, you can use MyRicoh to get support for your products, purchase supplies, and much more.

 

Warranty Registration

Register your Ricoh product in order to receive service and support.

 

RICOH Application Site

Download free apps to your MFP’s Smart Operation Panel for a more efficient print, copy and scan experience.

 

How-To-Videos

Learn about common tasks, topics and features as explained in more than 150 short video tutorials for our most popular devices.

Questions and Answers

Start typing your question and we'll check if it was already asked and answered. Learn More
Browse 24 questions Browse 24 questions and 24 answers
How do I put staples in the machine?
Natasha B on Jul 17, 2018
BEST ANSWER: Hello,

Since this machine has several different finisher options, I can't give exact instructions on how to replace the staples. It does vary from finisher to finisher. The instructions for your finisher should be located on the inside panel of your finisher when you open the door.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do I delete an email from Scan? I followed step-by-step from the User Guide but it did not delete. 3 times I did this.
A shopper on Jan 24, 2018
BEST ANSWER: Hello,

I am sorry to hear you are having issues, I would suggest working with our support team.
Please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457.
Thank you
how fast does it scan a 8.5 x 11 page?
Dave b on Feb 22, 2017
BEST ANSWER: Hello,

Scanning for this machine is 110 ipm (images per minute) for simplex and 180 ipm for duplex. I have attached a link to the brochure for your reference. https://www.ricoh-usa.com/-/media/Ricoh/Common/PDFs/Brochures/mpc3004.pdf

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more.

Thank you
Can I print with bleed to the edges of the paper?
Michele on Aug 22, 2018
BEST ANSWER: Hello,

In the attached link you will find information on how print with full bleed.
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/ps3/int/0011.htm?&seek=bleed

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
how do I scan to a usb drive?
A shopper on Jun 28, 2018
BEST ANSWER: Hello,

Instructions on scanning to a USB are including in the attached link. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/copy/int/0170.htm?&seek=scan%20to%20USB
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
can it print on index cards?
A shopper on May 27, 2018
BEST ANSWER: Hello,

It would depend on the size of the index card. If it's the 3X5 size then no it can not accommodate that size. If it's 4X6, then yes it can accommodate that size through the bypass.
I have included the size paper that the bypass tray can accommodate. Bypass: Up to 12" x 18", Envelopes &Custom Sizes: Width: 3.5" – 12.6"

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Can the machine print onto acetate sheets?
A shopper on May 11, 2018
BEST ANSWER: Hello,

These are the approved paper types for this machine.
Plain, Recycled, Special Paper 1-3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Color Paper, Envelopes, Coated, Labels* & OHP*

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
How do I set default scanning settings so that it will always default to scan in color?
Valerie M on Apr 30, 2018
BEST ANSWER: Hello,

I have included a link to the instructions on how to update the defaults.
https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/245080/p/7363/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Does the MP 3004 receive emails?
MIchelle M on Apr 16, 2018
BEST ANSWER: Hello,

The machine can be set up to receive emails but this is a limited feature. The following link is to the section in the online user manual where this is explained.

Email Reception/Mail To Print - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001048/0001048458/view/start/int/0056.htm?&seek=preview

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
how do I check the print/copier count on a MP-C3004?
glocke on Feb 19, 2018
BEST ANSWER: Hello,

The attached link will walk you through how to get the counter on this machine. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/intro/int/0258.htm?&seek=counter

Thank you
Where can I find ICC profiles for this printer?
Evan G on Feb 1, 2018
BEST ANSWER: Hello,

There are no ICC files provided for the MPC3004's embedded print controller. There are some for the Fiery Controller (Model E-23C) associated with the MP C3004. You can check to see if these will suffice for your needs - http://op-drv-ds1.support.ricoh.com/seresBB/servlet/VSORPageServlet?OBJPATH=bb/pub_e/dr_ut_e/0001296/0001296160/V100/z75898Lb.exe&EURA=bb/html/dr_ut_e/rc3/resource/eula.txt&VSORSELFWID=WRU001&VSORSELNWID=

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
can you print iron on transfers on the ricoh mpc3004? Is it heated when going through the machine?
A shopper on Dec 20, 2017
BEST ANSWER: Hello,

No I am sorry you can't use this machine for Iron On transfers as the machine does heat the transfer.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do I disable ECM on a mp c3004?
okiephone on Sep 22, 2017
BEST ANSWER: Hello

This change needs to be performed by a service technician.
Please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457.

Thank you
How do I lower the baud rate on a mp c3004?
okiephone on Sep 22, 2017
BEST ANSWER: Hello

This change needs to be performed by a service technician.
Please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457.

Thank you
How do I change the super g3 setting on a mp c3004?
okiephone on Sep 22, 2017
BEST ANSWER: Hello

This change needs to be performed by a service technician.
Please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457.

Thank you
Are there built in OCR functions ?
A shopper on Aug 28, 2017
BEST ANSWER: Hi

This MFP can support OCR if equipped with OCR Unit Type M13 (ID: 417428)

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
How can I turn off beeps on this machine?
Luis W on Aug 24, 2017
BEST ANSWER: Hello,
The attached link will guide you on adjusting the volume. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/trouble/int/0046.htm?&seek=volume

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com

Thank you
How do I add destination emails to scanner?
A shopper on Aug 22, 2017
BEST ANSWER: Hello,

To add to the address book, you will need to follow the attached steps. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/netsys/int/0172.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How can I scan more than 500 sheets as a single document and send it by email?
Ana P on Aug 10, 2017
BEST ANSWER: Hello,

In order to scan more pages than the document feeder can hold at once, either of two functions can be used. These are Batch or SADF. These "tell" the machine that it needs to wait after scanning the last page of the original that was loaded. This wait allows for repeatedly loading more pages and scanning. Screen prompts will appear to let you "tell" the machine when all pages have been scanned.
Procedure For Scanning Multiple Pages Of Originals as One File - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/scanner/int/0149.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do I set up the wifi?
Julie M on Aug 7, 2017
BEST ANSWER: Hello,

You would need the optional interface board. I would recommend working with your salesrep to see if that can be added to your existing configuration.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
How can I lower the volume of the printer?
A shopper on Jul 14, 2017
BEST ANSWER: Hello,

The attached link will guide you on adjusting the volume. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/trouble/int/0046.htm?&seek=volume

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com

Thank you
Does this printer have document storage capabilities?
A shopper on Jun 29, 2017
BEST ANSWER: Hello,

Yes, the MP C3004, can store up to 3,000 frequently used files on the MFP's hard drive in moments.

Create up to 200 shared or passcode-protected personal folders to store the digital files
personal folders to store the digital files.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Can the Ricoh MP C3004 printer store information internally?
A shopper on Jun 29, 2017
BEST ANSWER: Hello,

Yes, the MP C3004, can store up to 3,000 frequently used files on the MFP's hard drive in moments.

Create up to 200 shared or passcode-protected personal folders to store the digital files
personal folders to store the digital files.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
where is the power switch located?
A shopper on May 1, 2017
BEST ANSWER: Hello,

The power switch is located on the front of the machine, generally it is under a plastic flap.

If you have any other questions, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp

Thank you