TEST to main content First level navigation Menu
RICOH MP C3003 Color Laser Multifunction Printer

MP C3003

Color Laser Multifunction Printer

ID: 416502

Step up and take a step forward

 

This product is no longer available for purchase

Select from the options below for support and more

Deliver information at the speed of business

Add a dimension of color to your information and see it as it was meant to be seen. Expect crisp, impressive documents at up to 30 pages per minute (ppm) for excellent throughput with the RICOH MP C3003 Color Laser Multifunction Printer (MFP). Save time with a standard 100-sheet Automatic Reversing Document Feeder that scans both sides of a two-sided original. Plus, the MP C3003 offers a quiet design and compact footprint to fit seamlessly into your workspace.

Enjoy flexible power and productivity

Make the most of your media and use paper sizes up to 12" x 18", and media weights up to 166 lb. Index. The standard paper tray accepts a wide range of paper stocks and sizes, including envelopes, while the standard paper capacity can be expanded to accommodate an impressive 4,700 sheets. Plus, you'll enjoy a maximum monthly output of up to 20,000 pages a month.
infovisual-finishing-4

Create in vivid color

Need truly impressive color? Expect vibrant, professional reproductions at up to 1200 dpi. Ideal for graphics-intensive environments, the optional Fiery® controller provides visually compelling output on a wide range of paper stocks, and exceptional enhanced spot-color reproduction with RGB, CMYK and PANTONE® colors. Plus, the easy-to-use Command WorkStation utility simplifies complex print tasks, so you can create, reprint or combine documents with ease.

Embrace information mobility

Take your information wherever it needs to go. Print with your smartphone, tablet or laptop - without special drivers - for incredible mobile convenience. Transform the MP C3003 into an information portal to access documents via Ricoh's Integrated Cloud Environment, and send scanned documents to multiple recipients with Ricoh's Scan-to-Email/Folder/URL/FTP feature. Plus, non-network users can print JPEGs, TIFFs and PDFs directly using the USB drive or SD cards.

Add a Professional Finish

Save time and add a polished touch to your presentations, while easily managing your device footprint. Add a space-saving 500-sheet internal finisher with 50-sheet stapling plus optional hole-punching. Or, add an external 1000-sheet finisher for similar options, plus saddle stitching, and achieve longer, more productive print runs.

Interact with a smarter interface

To complete your everyday document tasks, you have to be nimble. The MP C3003 helps you get there with the optional 10.1" Wide Super VGA Smart Operation Panel, which offers touch-screen functionality and allows you to switch between tasks with ease. Creating everyday shortcuts is simple, and lets you tailor a personalized experience for individuals or groups.

Set a good environmental example

Enjoy performance that's both powerful and sustainable, thanks to the MP C3003's EPEAT®* Gold Rating, ENERGY STAR® certification, and a host of energy-saving features for a low Typical Electricity Consumption value** (as determined by ENERGY STAR® program testing requirements). In addition, Ricoh's consumable and product recycling programs make it easy to recycle.
*Based on Energy Star Test Method for Determining Imaging Equipment Energy Use, effective January 1, 2014. **EPEAT is a comprehensive environmental procurement program based on IEEE 1680 International Standards. The EPEAT rating is applicable only in the U.S.A.

Enforce tougher security

Help stop unwanted document access with user authentication, and add watermarks to prevent document duplication. Standard features like HDD encryption helps protect stored documents. Encrypted PDF transmission scrambles document data. Plus, the DataOverwriteSecurity System automatically overwrites any files left on the hard drive.

Manage more effectively

Manage your device in real time. Ricoh's optional @Remote internet-based tool lets you monitor device usage, automate meter reads, receive toner alerts, and handle service needs to shorten downtime. Additional administrative controls allow you to limit output for specific users, plus manage status alerts, device feedback and software updates.

Need more information?

Learn how the RICOH MP C3003 Color Laser Multifunction Printer and how it may fit your business.

 

Device Software Manager

Easily and automatically install the latest drivers for your Ricoh product.

 

Download Drivers

Download and install the print driver and associated software for your device. This link can also be used to update your existing print driver.

 

Universal Print Driver

Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can be used across your fleet of Multifunction Products and Laser Printers.

 

@Remote

Maintain your devices — automatically gain insight, improve uptime and reduce your fleet costs with RICOH @Remote.

 

Knowledge Base

Access Ricoh’s comprehensive electronic database for driver and utility information, device documentation, troubleshooting assistance and more.

 

Myricoh

If you are a current Ricoh Customer, you can use MyRicoh to get support for your products, purchase supplies, and much more.

 

How-To-Videos

Learn about common tasks, topics and features as explained in more than 150 short video tutorials for our most popular devices.

 

Warranty Registration

Register your Ricoh product in order to receive service and support.

Questions and Answers

Start typing your question and we'll check if it was already asked and answered. Learn More
Browse 26 questions Browse 26 questions and 25 answers
Does anyone know how to print wirelessly from a MacBook Air?
Kylie on Jun 9, 2015
BEST ANSWER: Most Ricoh printers and MFP, including this one, can print "wirelessly", with the addition of an optional Ricoh wireless card. They can also print from most computers without the optional wireless card, if they are connected to a wired network and their is a wireless access point or wireless router on the network to connect the computer to the printer. Mobile devices, such as tablets and smart phones can do the same with the addition of Ricoh Smart Device Print & Scan on the device.
how to set printing to default to black and white?
stacey b on Aug 13, 2015
Is there any way to adjust the density or coverage of ink? Our Ricoh prints very dark.
Joshua C on Jul 22, 2015
BEST ANSWER: The density can be adjusted through the operator panel or through the device's internal web page. You may also want to contact your Ricoh authorized technician. The User Guide can be downloaded from the Ricoh web site.
How to resolve the insufficient memory 100% in the destination hard disk error or reduce the memory?
Ed E on Apr 14, 2018
BEST ANSWER: Hello,

The error message 'insufficient memory in the destination hard drive' refers to some issue on the email server related to the email address (destination) you're trying to send to. The machine is "explaining" what it is being told by the email server. A way to demonstrate that the machine's hard drive isn't the problem is to use the machine's Preview function. This function causes the machine to store the file into memory and then present a preview of that stored file on screen. If this occurs, you can know that the machine has no memory problems. Another benefit of using this feature is the file size that is displayed on screen. This can be communicated to the email admin towards

Preview Screen - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001048/0001048458/view/start/int/0056.htm?&seek=preview

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
I go to add the printer but there is no c3003 only pcl5c or pcl6 or pc which one do I add?
tim m on Mar 7, 2018
BEST ANSWER: Hello,

As long as your machine can "speak" the printer language represented by the drivers, any driver can be used. The languages your machine "speaks" (and thus the drivers it can use) can be found by printing the Configuration Page or accessing the Web Image Monitor and locating the Languages section. After determining which printer languages your machine speaks, selecting which driver to use is typically determined by a combination of: (1) what the application/program requires, (2) how well the driver performs the needed function(s), (3) ease of use and (4) personal preference.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
manual entering scanner?
A shopper on Feb 2, 2018
BEST ANSWER: Hello,

I have attached a link to the manual - you will find the scanning section in section 6 starting on page 107. http://support.ricoh.com/bb_v1oi/pub_e/oi/0001047/0001047004/VD1467503/D1467503.pdf

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
how to adjust speed of printing?
A shopper on Nov 21, 2017
BEST ANSWER: Hello,

A bit more clarification is needed to know exactly what is at issue. The following is a general explanation of this machine as concerns speed. This model is rated for 30 pages per minute. This specification is determined by measuring portrait-oriented pages (long edge feeding first) with a specific amount of image coverage as they exit the machine. There is no setting that changes this rating, making it either faster or slower. However, how fast or slowly jobs complete is dependent upon the content, the paper orientation. and how long it takes to process a document before the machine actually begins to print it out.

Thank you
How do i turn off double-sided printing?
Pam N on Aug 9, 2017
BEST ANSWER: Hello,

The attached link will walk you through turning off double sided printing.
https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/210649/p/2510,2511,7,6409/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do you fax a document?
A shopper on Jul 31, 2017
BEST ANSWER: Hello,

I have attached a link to the manual. How to fax starts on page 93, http://support.ricoh.com/bb_v1oi/pub_e/oi/0001047/0001047004/VD1467503/D1467503.pdf

Thank you
How do I set up scan to folder on Mac? (Manual only give Windows instructions.)
gc dan on Jul 4, 2017
BEST ANSWER: Hello,

I worked with our support team on some guidance for you.
The following links are to similar content that should be of good help. The first is to the section of the online user manual that explains the scan to folder setup. The other is to the customer knowledgebase entry entitled "How Do I Use Scan To Folder". Both resources contain the instructions for both Windows and Macintosh. There are four main categories. Under the section "Preparation For Sending by Scan to Folder", you'll need to click the link that opens the instructions for folder setup on a Mac (see screenshot below beneath the 2nd link). All of the other instructions are

a. Online User Manual - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001048/0001048458/view/scanner/int/0041.htm

b. Customer Knowledgebase - https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/173021/p/6409/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com

Thank you
delete a name from the scanner?
A shopper on Apr 26, 2017
BEST ANSWER: Hello,

Attached is the link to the manual. How to delete starts in Section 6 page 123 http://support.ricoh.com/bb_v1oi/pub_e/oi/0001047/0001047004/VD1467503/D1467503.pdf

If you have any other questions, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp

Thank you
What date was this model discontinued? How long are parts available?
Donna P on Apr 6, 2017
BEST ANSWER: Hello,

This was discontinued in Aug 2016. Parts are available for 7 years after the end the end of production.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
can I scan double sided?
A shopper on Mar 8, 2017
BEST ANSWER: Hello,

Yes, this machine does accommodate duplex scanning via the document feeder. This machine is discontinued, here is the link to the replacement. https://www.ricoh-usa.com/en/products/pd/mp-c3004-color-laser-multifunction-printer/_/R-417449

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more.

Thank you
what is the maximum gsm weight this copier can support?
Pat K on Feb 14, 2017
BEST ANSWER: Hello,

The maximum is 300 gsm/110 lb. cover. However, this MFP is discontinued but we invite you to take a look at it's replacement. https://www.ricoh-usa.com/en/products/pd/mp-c3004-color-laser-multifunction-printer/_/R-417449

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more.
Thank you
can the Ricoh C3003 print on index cards or 6 3/4" envelopes?
A shopper on Apr 7, 2016
BEST ANSWER: Hi,

The MP C3003 supports the following paper sizes:

1st Paper Tray: 8.5" x 11" (A4)
2nd Paper Tray: 5.5" x 8.5" – 12" x 18", Envelopes
Bypass: Up to 12" x 18", Envelopes
Custom Sizes: Width: 3.5" – 12.6" (90 – 320 mm),
Length: 5.8" – 23.6" (148 – 600 mm)
Fax/Printer; 5.8" – 18" (148 – 457 mm) Copy/Document Server

As long as your index cards fit within the specifications, you should be able to print!
What driver is needed for this model?
A shopper on Mar 7, 2016
Does this printer have the capability to print the color white?
A shopper on Jan 29, 2016
BEST ANSWER: The MP C3003 does not have a fifth color station for white, but our Pro 7100/7110X Series does! Please see the attached brochure for more information on this cutting-edge print solution:

http://rpp.ricoh-usa.com/images/uploads/Literature/RICOH-Pro-C7100-C7110X-Series-Brochure.pdf

If you have any further questions on this or any of our other products, please contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com).
Will the facsimile work with a voice IP phone line?
Natalie D on Jan 27, 2016
BEST ANSWER: Hi Natalie,

Yes, the MP C3003 can work with voice IP phone lines in most cases (will ultimately depend on the company's particular host system).
How to set up scanning feature?
A shopper on Jan 5, 2016
BEST ANSWER: Hi,

The technician will set up the scanning feature when the machine is installed. For detailed information on using the scanning feature, please refer to Page 107 of the User Guide:

http://www.ricoh-usa.com/downloads/popup/popup_manuals_drivers_download.aspx?path=http%3a%2f%2fsupport.ricoh.com%2fbb_v1oi%2fhtml%2foi%2frc2%2fmodel%2fmpc3003%2fmpc3003en.htm

For additional support questions, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp
How to get the best print quality when printing photos? Which settings and the paper you suggest that I should use?
Thanks a lot
Dennis
A shopper on Dec 22, 2015
BEST ANSWER: Hi Dennis,

For the highest quality photos, please ensure that the machine is set to print in 1200 x 1200 dpi. You can use any paper you choose so long as it falls within the recommended paper weights and substrate guidelines. Heavy high gloss photo paper usage is not recommended for the MP C3003 as it can cause the fuser to overheat and smear the color. If you will be printing large volumes of high gloss photos, we have equipment that will better suit your needs.

Please contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more.
How do I print from a iPad?
Brennan G on Sep 15, 2015
BEST ANSWER: The MP C3003 supports Apple AirPrint, you just need to be sure your printer and ipad are connected to the same wi-fi network. Also, the MP C3003 supports printing from the Ricoh HotSpot Printing App: http://www.ricoh-usa.com/services_and_solutions/hotspot/downloads.aspx
Which driver or other download do I need to update for a Ricoh MP C3003? I am running Windows 7. When I looked online there were multiple drivers and other files for download. My computer is REALLY slow in connecting to this printer on our network.
A shopper on Sep 9, 2015
BEST ANSWER: On the drivers and downloads page for the MP C3003 Color Laser Multifunction Printer, you need to select Windows 7 or Windows 7 x64, which ever is appropriate. You can click on the driver description to understand what each driver does.
http://www.ricoh-usa.com/downloads/popup/popup_manuals_drivers_download.aspx?path=http%3a%2f%2fsupport.ricoh.com%2fbb%2fhtml%2fdr_ut_e%2frc2%2fmodel%2fmpc3003%2fmpc3003en.htm
How can I change paper tray 1 to letter size?
Mohammed S on Aug 10, 2015
BEST ANSWER: Please refer to page 130 of the user guide for information about paper trays: http://support.ricoh.com/bb_v1oi/pub_e/oi/0001047/0001047004/VD1467503/D1467503.pdf
keep the scan setting to .pdf ? - it keeps defaulting back to .tiff
heather s on Jul 29, 2015
BEST ANSWER: In order to retain the scan setting to PDF on the MP C3003 I would recommend to create a scan profile. The printer can support multiple scan profiles. You can find instructions on how to set up a scan profile here: http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001048/0001048458/view/scanner/int/0098.htm
what kind of paper should be used for printing photos?
larry C on Jul 15, 2015
BEST ANSWER: These are the recommended paper types for the MP C3003: Paper Types Plain, Recycled, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Color Paper, Envelopes, Labels* & OHP. Generally speaking "High-Gloss Coated Paper" tends to offer the most realistic photos.
Can this staple a document once printed?
A shopper on Jul 8, 2015
BEST ANSWER: The MP C3003 can staple documents, if equipped with a finisher.