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RICOH MP C2504 Color Laser Multifunction Printer

MP C2504

Color Laser Multifunction Printer

ID: 417550

Add value with color and customization

 

This product is no longer available for purchase

Select from the options below for support and more

A multifunction device that lets you do it all — all the time

Get to work right away. A built-in motion sensor wakes the MP C2504 Color Laser Multifunction Printer (MFP) from sleep mode, so you can begin moving information quickly. Share full-color originals digitally via scan-to capabilities. Distribute contracts and other faxed documents without paper or transmission costs. Print up to 25 prints/copies per minute. With a paper capacity of up to 2,300 sheets, you can work with fewer interruptions.

Enjoy a new way to work

With a Smart Operation Panel featuring our Workstyle Innovation Technology, you can toggle between jobs and tasks on the full-color 10.1'' wide touchscreen. Create icon shortcuts and download additional workflow apps from the RICOH application site to begin automated workflows instantly. For your most complex workflows, add optional plug-and-play software to simplify digital document management.

Create compelling color output

This all-in-one printer lets you copy handwritten notes or produce glossy promotional materials with remarkable ease. Print on paper sizes up to 12" x 18" on thicker paper stocks up to 300 gsm. Whatever you choose, you can expect vibrant colors with precise 1200 x 1200 dpi image quality. The printer even recalibrates itself for color accuracy.

Get up, get moving, get productive with mobile print capabilities

Work whenever and wherever it is convenient. Download the RICOH Smart Device Connector App to connect your smartphone or tablet to the MP C2504 multifunction printer. There is no need for extra print utilities, software or drivers. Locate information on the embedded document server, access cloud applications through the built-in web browser, or tap into your mobile device to print. You can even scan originals at the device and take them with you on your smartphone.

Make it to the end with ease

Enjoy document finishing any way you want. With innovative rollers, paper stacks uniformly in the output tray for easy distribution. Or, choose from three powerful optional finishers to meet the unique needs of your office environment, including two space-saving internal finishers and an external 1,000-sheet booklet finisher.

Take responsibility for your environment

Save on energy and operating costs with eco-friendly features. The MP C2504 is an energy-efficent printer that offers Typical Electricity Consumption as low as 0.9 kWh/week, is ENERGY STAR certified, and meets EPEAT® Gold criteria*. The device recovers from energy saving Sleep Mode in just 7.1 seconds and uses its motion sensor technology to power up the operation panel in just one second. You can also take advantage of default duplex printing to cut paper usage.
*EPEAT Gold rating is applicable only in the USA.
infovisual-environment-4

Be more secure with your data

Help keep your information confidential with data security features. With user authentication, you can use passcodes, billing codes or an optional Near Field Communication (NFC) card reader to access specific functions on the MP C2504 multifunction laser printer. Track every user’s activity with optional print management software such as RICOH Card Authentication Package. Use the optional RICOH Device Manager NX Accounting to issue chargebacks.

Need more information?

Learn more about the RICOH MP C2504 Color Laser Multifunction Printer and how it may fit your business.

Engine/General Specifications

Configuration

Console

Printing Process

4-Drum Method

Control Panel

10.1" Smart Operation Panel

Color / Black & White

Color

Output Speed Copy/Print

25 ppm B&W & FC (LTR)

First Page Out Time

Color: 7.7
Black and White: 5.5 seconds

Warm-Up Time

26 seconds

Recovery Time From Sleep Mode

7.1 seconds

Resolution

600 dpi

System Memory

2 GB RAM/250GB HDD Standard & 4GB RAM/250 GB HDD Option

Maximum Copy Quantity

Up to 999 copies

Duplexing

Automatic (Standard)

Document Feeder Type

Automatic Reversing Document Feeder (ARDF)

Automatic Reversing Document Feeder (ARDF)

Original Capacity: 100 sheets
Original Size: 5.5" x 8.5" - 11" x 17" (A5-A3)
Paper Weights: Simplex: 11- 34 lb. Bond (40-128 g/m2), Duplex: 14-34 lb. Bond (52-128 g/m2)

Document Feeder Original Size

5.5" x 8.5" - 11" x 17" (A5 - A3)

Document Feeder Paper Weight

Simplex: 11 - 34 lb. Bond (40 - 128 g/m2)
Duplex: 14 - 34 lb. Bond (52 - 128 g/m2)

Document Feeder Capacity

100 sheets

Zoom Range

25% - 400% in 1% increments

Original Type

Book/Sheet/Object

Maximum Original Size

Up to 11" x 17"

Supported Paper Sizes

1st Paper Tray: 8.5" x 11" (A4) 2nd, 3rd, 4th
Paper Trays: 5.5" x 8.5" - 12" x 18" (A6-A3), Envelopes
Bypass: Up to 12.6" x 18", Envelopes Custom Sizes: Width: 3.5" - 12.6" (90 - 320 mm), Length: 5.8" - 49.6" (148 - 1260 mm)

Supported Paper Weights

Standard Trays: 16 - 80 lb. Bond/166 lb. Index (60 - 300 g/m2)br/> Bypass Tray: 14 - 80 lb. Bond/ (52 - 300 g/m2)
Duplex Unit: 14 -34 lb. Bond (52 -256 g/m2)

Supported Paper Types

Plain, Recycled, Special Paper 1-3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Color Paper, Envelopes*, Coated, Labels* & OHP*

Standard Paper Capacity

1,200 Sheets (2 x 550 sheets + 100-Sheet Bypass Tray)

Maximum Paper Capacity

2,300 sheets

Standard Output Capacity

500 sheets

Maximum Output Capacity

625 sheets (with options)

Maximum Monthly Volume

40000

Power Source

120V - 127V, 60Hz, 12A

Typical Electricity Consumption (TEC)

0.91 kWh/week

Power Consumption

1,584W or less; Sleep Mode: 0.8W

Energy Star

Certified

EPEAT status

Gold

Dimensions W x D x H

23.1" x 27" x 35.92" (587 mm x 685 mm x 913 mm)

Weight

197 lbs., 89.2 kg (Includes ARDF)

Printer Specifications

Processor Speed

Intel Atom Processor Bay Trail 1.33 GHz

Hard Disk Drive

250GB HDD

Interfaces

Standard: 1000Base-T/100Base-TX/10Base-T Ethernet, USB 2.0 Type A (3 Ports), SD Slot on Operation Panel
Option: IEEE1284/ECP, IEEE802.11a/b/g/n, USB 2.0 Type B

Network Protocol

TCP/IP (IPv4, IPv6)

Supported Operating Systems

Windows Vista/7/8/8.1/Server 2008/Server 2008R2/Server2012/Server2012R2
Unix; Sun Solaris, HP-UX, SCO OpenServer, RedHat Linux, IBM AIX
Mac OS X v.10.7 or later, SAP R/3, IBM iSeries AS/400-using OS/400 Host Print Transform

Device Management Utilities

Device Manager NX Series, Web Image Monitor, @Remote

Printer Languages

Standard: PCL5e, PCL6, PDF
Optional: Adobe PostScript3, PictBridge,XPS

Font Support

Standard: PCL: 45 Scalable fonts + International 13 fonts
Optional: PostScript 3: 136 Roman fonts

Print Resolution

1200 x 1200 dpi

Security Features

DataOverwriteSecurity System (DOSS), HDD Encryption, User Codes, SNMP v3 Support, Encryption, Locked Print, User Authentication, 802.1x Wired Authentication, Quota Setting/Account Limit, Digitally Signed PDF, and more

Scanner Specifications

Scan Speed BW Full Color

80 ipm (200 dpi/300 dpi)

Scanning Resolution

B&W and FC scanning at 100 - 600 dpi, Up to 1200 dpi for TWAIN scanning

Scan Area

11.7" x 17" (297 - 432 mm)

File Formats

Single/Multi-Page TIFF, PDF, High Compression PDF & PDF/A, Single Page JPEG

Scan Modes

Scan-to-Email (with LDAP support)
Scan-to-Folder (SMB/FTP)
Scan-to-URL
Scan-to-Media (USB/SD Card)
Network TWAIN Scanning

Memory Capacity

Shared with Copier Memory

Document Server Specifications

Maximum Stored Documents

3000

Maximum Pages/Document

2000

Maximum Page Capacity

9000

Max Number of Folders

200

Fax Specifications

Type

ITU-T (CCITT) G3

Fax Option Type

M19

Circuit

PSTN, PBX

Compatibility

ITU-T (CCITT) G3

Fax Resolution

200 x 100 dpi, 200 x 200 dpi, 400 x 400 dpi (with optional SAF memory)

Compression Method

B&W TIFF: MH, MR, MMR, JBIG2
Color: JPEG

Scanning Speed

Up to 58 spm - standard and detail modes (A4)

Modem Speed

33.6K - 2,400 bps w/Auto Fallback

Transmission Speed

G3: Approximately 2 seconds/page (JBIG)

SAF Memory

Standard: 4 MB (approx. 320 pages)
Optional: 64 MB (approx. 4,800 pages) with optional SAF memory

Max Auto Dials

2000

Group Dials

100 Group Dial numbers

 

Ink & Toner

 
 

Consumables

 
 

Download Drivers

Download and install the print driver and associated software for your device. This link can also be used to update your existing print driver.

 

Device Software Manager

Easily and automatically install the latest drivers for your Ricoh product.

 

Universal Print Driver

Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can be used across your fleet of Multifunction Products and Laser Printers.

 

@Remote

Maintain your devices — automatically gain insight, improve uptime and reduce your fleet costs with RICOH @Remote.

 

Myricoh

If you are a current Ricoh Customer, you can use MyRicoh to get support for your products, purchase supplies, and much more.

 

Warranty Registration

Register your Ricoh product in order to receive service and support.

 

RICOH Application Site

Download free apps to your MFP’s Smart Operation Panel for a more efficient print, copy and scan experience.

 

How-To-Videos

Learn about common tasks, topics and features as explained in more than 150 short video tutorials for our most popular devices.

Questions and Answers

Start typing your question and we'll check if it was already asked and answered. Learn More
Browse 19 questions Browse 19 questions and 19 answers
How do I turn on power?
Emily H on Sep 7, 2018
BEST ANSWER: Hello,

The power button is located on the front of the machine. It is under the plastic flap on the first paper tray.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
how do I print in black & white for this new copier machine - MPC 2504ex?
A shopper on Jul 19, 2018
BEST ANSWER: Hello,

Here is information on how to do that. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/ps3/int/0027.htm?&seek=default%20black

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How to refill staples on this machine MP C2504?
L F on Jun 21, 2018
BEST ANSWER: Hello,

It would depend on the type of finisher you have on the machine. The instructions should also on the inside panel of the finisher. I am also attaching a link on how to replace staples. https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/240667/p/7365/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Does this printer support AirPrint?
A shopper on Apr 13, 2018
BEST ANSWER: Hello,

Yes, this printer supports air print. However, it is discontinued. I have attached a link to the replacement, which also supports airprint.
https://www.ricoh-usa.com/en/products/pd/equipment/printers-and-copiers/multifunction-printers-copiers/mp-c2504ex-color-laser-multifunction-printer/_/R-418024

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Some PDF files will not be able to print by MAC, but ok on PC. And staple print by MAC is not working, why?
A shopper on Mar 7, 2018
BEST ANSWER: Hello,

More will need to be known before being able to fully answer this question (For example: Which PPD/driver is installed on the Mac? Are there any error messages on either the computer or the MPC2504 when the print attempt is made? Have you previously been able to print this document to this machine from this Mac?
The inability to staple when printing from the mac may be because the PPD/driver isn't properly configured to match the accessories (ex. finisher) that are on the machine. The following link is to the entry within our customer knowledgebase that explains all aspects of installing the PPD including configuring the options - https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/182292/p/7365/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do I print from a memory device?
A shopper on Feb 1, 2018
BEST ANSWER: Hello,

Depending on how your machine has been configured, there are two possible ways of doing this. The following links are to the sections of the online user guide where these are explained. These should prove helpful to you:

1.Print From A Memory Storage Device - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/printer/int/0106.htm
2. Using The Print/Scan (Memory Storage Device) Function - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/printer/int/storage_device_function.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
how do i allow guests so it can print wirelessly?
A shopper on Dec 1, 2017
BEST ANSWER: Hello,

I have worked with our support team and they need a bit more information in order to give you the best answer.
Can you please clarify a few things more:
1. How is the MPC2504 connected to your network - is it connected via ethernet cable plugged into the machine OR is it connected wirelessly?
2. If the MPC2504 is connected via ethernet cable, do devices that are currently on your wireless network able to access the machine for printing, etc?
3. What kinds of devices will guests be using when attempting to print to the machine? Will they be wireless only?

Or alternatively you can contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do I USB ports?
A shopper on Nov 14, 2017
BEST ANSWER: Hello,

If you are asking how do I use the USB ports, you would simply put the USB drive into the port and it will recognize the drive.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How can I save pages that I use often in the copier?
A shopper on Nov 9, 2017
BEST ANSWER: Hello,

The attached link will walk you through saving and printing documents that you use often. It starts on page 153 http://support.ricoh.com/bb_v1oi/pub_e/oi/0001069/0001069987/VD2417002A_05/D2417002A.pdf

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do I print envelopes?
Cindy B on Oct 31, 2017
BEST ANSWER: Hello,

There are a couple of options for printing on envelopes. I have attached a link which will guide you through the process http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/copy/int/0036.htm?&seek=envelopes

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
how many printed pages can a MF C2504 ex staple?
jdplumb on Oct 25, 2017
BEST ANSWER: Hello,

It depends on the finisher you select for the machine. There are different options that start at 5 page and go up from there.
For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
WHERE IS THE NUMBER COUNTER OF COPIES PRINTED?
A shopper on Oct 24, 2017
BEST ANSWER: Hello,

The attached link will walk you through how to get the counter for this machine.
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/intro/int/0258.htm?&seek=counter

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do you scan a document with two sides and then proceed to print copies?
A shopper on Oct 18, 2017
BEST ANSWER: Hello, With this model, it is now possible to perform a scan (to email only) and a copy (1 set only) in one movement. This requires installing an app onto the machine from the Ricoh Application website. The app is called Scan and Copy and links 1 and 2 below are to the Application site itself and then to the specific app. The 3rd link is to the section of an online user manual where explanation is given for installing apps. Altogether, these should be helpful.

1. Ricoh Application Site - https://download.mlp.ricoh.com/appmarket/?region=NA&header=show#/top,

2. Scan & Copy App - https://download.mlp.ricoh.com/appmarket/?region=NA&header=show#/app,115000,/top,

3. Installing Applications - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001067/0001067100/view/intro/int/0080.htm?&seek=installing%20application

Here is a link about the scan and copy capability - http://www.tsrc.ricoh-usa.com/public/how-to-videos/ricoh/bsV2.asp?bsvVideoBYcb57=wfa&Model=Applications#

Thank you
Can i us the stapler feature with the printer?
kris m on Aug 2, 2017
BEST ANSWER: Hello, Yes, there are several different options of stapling finishers that are available depending on your needs. This machine is no longer available, so I have attached a link to the replacement. If you already own this machine and want to add to it, your sales rep would be assist with that. https://www.ricoh-usa.com/en/products/pd/mp-c2504ex-color-laser-multifunction-printer/_/R-418024For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

If you already have the printer and wish to use the staple function when printing, the attached link will walk you through the settings http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/printer/int/staple.htm

Thank you
Hello, we would like to know how we can scan and send a bulk of pages at once, converting every page to a single pdf file. For example, if we scan 50 pages, every page will be sent to the sender as a separate pdf file in the same email. Is this possible? Thanks in advance, Carly.
A shopper on Aug 2, 2017
BEST ANSWER: Hello,

It is possible to have each page of a document that is being scanned to be converted into an individual pdf attachment. This is done by selecting Single Page PDF under the File Type programming. The following links should prove helpful with the process.

Procedure for specifying the file type (classic) - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/scanner/int/0152.htm
Specifying the File Type - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/scanner/int/0151.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com

Thank you
How to connect it to Wireless network?
Jorge J on Jul 4, 2017
BEST ANSWER: Hello,

Here is a link that will walk you through that. http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/netsys/int/0059.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com

Thank you
Question how can you change the setting on the scan.. so it can be changed from .tif to .pdf file and it stays?
A shopper on May 4, 2017
BEST ANSWER: Hello,

Here is some information on saving your files once scanned. This starts in section 6 page 136

http://support.ricoh.com/bb_v1oi/pub_e/oi/0001069/0001069987/VD2417002A_05/D2417002A.pdf

If you have any other questions, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp

Thank you
can we store email addresses for users?
A shopper on Mar 30, 2017
BEST ANSWER: Hello

The MP C2504 can store user email addresses. Please see here for instructions:
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/netsys/int/address.htm?&seek=email%20book

Thanks!
Can you use matte or glossy paper in this copier?
Nandukes on Jan 22, 2017
BEST ANSWER: Hello,

The link will provide you on the type of paper you can use in this machine. https://www.ricoh-usa.com/en/products/pd/mp-c2504-color-laser-multifunction-printer/_/R-417550

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more.Please contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more.

Thank you