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RICOH MP C2004 Color Laser Multifunction Printer

MP C2004

Color Laser Multifunction Printer

ID: 417549

Get in touch with affordable, color multifunction performance

 

This product is no longer available for purchase

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Complete every job, every which way

Multitask briskly with the MP C2004 Color Laser Multifunction Printer (MFP). Its motion sensor kicks in to get you started when you arrive at the device. Work long uninterrupted stretches when you expand paper capacity to 2,300 sheets. Scan documents and share them anywhere with many scan-to options. You can even fax contracts and other forms right from the device to your email inbox to save on paper.

Impress with colorful media options

Print almost any document in vivid colors at up to 20 pages per minute (ppm) and 1200 x 1200 dpi, even on thicker paper stocks up to 300 gsm — including postcards and envelopes. The MP C2004 recalibrates during processing to maintain rich colors. Print on paper sizes up to 12” x 18”.

Finish it your way

You have three powerful and versatile finishers to choose from, including two internal, space-saving finishers and a 1,000-sheet booklet finisher. Pick the one that fits the unique needs of your office environment. Take advantage of innovative rollers to stack output cleanly for easy distribution.

Get hands-on with a new way to work

Use the same swipe-scrolling and pinch-and-flick gestures you use on your smartphone to tap into a new level of productivity. Designed with our Workstyle Innovation Technology, the 10.1'' Wide Smart Operation Panel lets you effortlessly access a variety of details — including print settings, destinations, consumables and more — so you can make more knowledgeable decisions.

Be the user you choose to be

Tailor the Smart Operation Panel to work like you do. Choose from multiple user interfaces, place your own one-touch functional icons or apps on the Home Screen, and follow the intuitive grid design to find important information quickly. Set your own workflow shortcuts. And, add optional plug-and-play software to transform your most complex paper workflows into productive digital ones.

Feel free to work where you please

Get up, move — and stay productive. Use your smartphone or tablet to download the RICOH Smart Device Connector App and connect to the MP C2004. Access information from your personal device or favorite cloud application and print or share it from the MFP without extra utilities, software or drivers. You can also scan originals and send the digital files directly to your smartphone to take them with you or share them with others.
infovisual-mobile-printing-1

Track everything and everyone

Hold users accountable. With user authentication, users log in to the device via passcodes or billing codes. Or, you can add the optional Near Field Communication (NFC) card reader and use proximity cards to gain access. You’ll be able to track activity and issue chargebacks with RICOH Device Manager NX Accounting. Built-in encryption and overwrite tools protect your data. Monitor web administration tools, including automated service alerts, real-time device monitoring and trouble-shooting.

Reduce your impact on your environment

Built to minimize vibrations and noise, the MP C2004 makes its impact in resource-saving ways, too. It offers Typical Electricity Consumption as low as 0.7 kWh/week, is ENERGY STAR™ certified, and meets EPEAT® Gold criteria*. With its motion sensor technology, it powers up the operation panel in just one second and recovers from energy-saving Sleep Mode in just 7.1 seconds. You can also cut paper usage by taking advantage of default duplex printing.
*EPEAT Gold rating is applicable only in the USA.

Need more information?

Learn more about the RICOH MP C2004 Color Laser Multifunction Printer and how it may fit your business.

Engine/General Specifications

Configuration

Console

Printing Process

4-Drum Method

Control Panel

10.1" Smart Operation Panel

Color / Black & White

Color

Output Speed Copy/Print

20 ppm B&W & FC (LTR)

First Page Out Time

Color: 7.6
Black and White: 5.4 seconds

Warm-Up Time

26 seconds

Recovery Time From Sleep Mode

7.1 seconds

Resolution

600 dpi

System Memory

2 GB RAM/250GB HDD Standard & 4GB RAM/250 GB HDD Option

Maximum Copy Quantity

Up to 999 copies

Duplexing

Automatic (Standard)

Document Feeder Type

Automatic Reversing Document Feeder (ARDF)

Automatic Reversing Document Feeder (ARDF)

Original Capacity: 100 sheets
Original Size: 5.5" x 8.5" - 11" x 17" (A5-A3)
Paper Weights: Simplex: 11- 34 lb. Bond (40-128 g/m2), Duplex: 14-34 lb. Bond (52-128 g/m2)

Document Feeder Original Size

5.5" x 8.5" - 11" x 17" (A5 - A3)

Document Feeder Paper Weight

Simplex: 11 - 34 lb. Bond (40 - 128 g/m2)
Duplex: 14 - 34 lb. Bond (52 - 128 g/m2)

Document Feeder Capacity

100 sheets

Zoom Range

25% - 400% in 1% increments

Original Type

Book/Sheet/Object

Maximum Original Size

Up to 11" x 17"

Supported Paper Sizes

1st Paper Tray: 8.5" x 11" (A4) 2nd, 3rd, 4th
Paper Trays: 5.5" x 8.5" - 12" x 18" (A6-A3), Envelopes
Bypass: Up to 12.6" x 18", Envelopes Custom Sizes: Width: 3.5" - 12.6" (90 - 320 mm), Length: 5.8" - 49.6" (148 - 1260 mm)

Supported Paper Weights

Standard Trays: 16 - 80 lb. Bond/ (60 - 300 g/m2)
Bypass Tray: 14 - 80 lb. Bond/ (52 - 300 g/m2)
Duplex Unit: 14 -34lb. Bond (52 - 169 256 g/m2)

Supported Paper Types

Plain, Recycled, Special Paper 1-3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Color Paper, Envelopes*, Coated, Labels* & OHP*

Standard Paper Capacity

1,200 Sheets (2 x 550 sheets + 100-Sheet Bypass Tray)

Maximum Paper Capacity

2,300 sheets

Standard Output Capacity

500 sheets

Maximum Output Capacity

625 sheets (with options)

Maximum Monthly Volume

40000

Power Source

120V - 127V, 60Hz, 12A

Typical Electricity Consumption (TEC)

0.7 kWh/week

Power Consumption

1,584W or less; Sleep Mode: 0.8W

Energy Star

Certified

EPEAT status

Gold

Dimensions W x D x H

23.1" x 27" x 35.92" (587 mm x 685 mm x 913 mm)

Weight

197 lbs., 89.2 kg (Includes ARDF)

Printer Specifications

Processor Speed

Intel Atom Processor Bay Trail 1.33 GHz

Hard Disk Drive

250GB HDD

Interfaces

Standard: 1000Base-T/100Base-TX/10Base-T Ethernet, USB 2.0 Type A (3 Ports), SD Slot on Operation Panel
Option: IEEE1284/ECP, IEEE802.11a/b/g/n, USB 2.0 Type B

Network Protocol

TCP/IP (IPv4, IPv6)

Supported Operating Systems

Windows Vista/7/8/8.1/Server 2008/Server 2008R2/Server2012/Server2012R2
Unix; Sun Solaris, HP-UX, SCO OpenServer, RedHat Linux, IBM AIX
Mac OS X v.10.7 or later, SAP R/3, IBM iSeries AS/400-using OS/400 Host Print Transform

Device Management Utilities

Device Manager NX Series, Web Image Monitor, @Remote

Printer Languages

Standard: PCL5e, PCL6, PDF
Optional: Adobe PostScript3, PictBridge,XPS

Font Support

Standard: PCL: 45 Scalable fonts + International 13 fonts
Optional: PostScript 3: 136 Roman fonts

Print Resolution

1200 x 1200 dpi

Security Features

DataOverwriteSecurity System (DOSS), HDD Encryption, User Codes, SNMP v3 Support, Encryption, Locked Print, User Authentication, 802.1x Wired Authentication, Quota Setting/Account Limit, Digitally Signed PDF, and more

Scanner Specifications

Scan Speed BW Full Color

80 ipm (200 dpi/300 dpi)

Scanning Resolution

B&W and FC scanning at 100 - 600 dpi, Up to 1200 dpi for TWAIN scanning

Scan Area

11.7" x 17" (297 - 432 mm)

File Formats

Single/Multi-Page TIFF, PDF, High Compression PDF & PDF/A, Single Page JPEG

Scan Modes

Scan-to-Email (with LDAP support)
Scan-to-Folder (SMB/FTP)
Scan-to-URL
Scan-to-Media (USB/SD Card)
Network TWAIN Scanning

Memory Capacity

Shared with Copier Memory

Document Server Specifications

Maximum Stored Documents

3000

Maximum Pages/Document

2000

Maximum Page Capacity

9000

Max Number of Folders

200

Fax Specifications

Type

ITU-T (CCITT) G3

Fax Option Type

M19

Circuit

PSTN, PBX

Compatibility

ITU-T (CCITT) G3

Fax Resolution

200 x 100 dpi, 200 x 200 dpi, 400 x 400 dpi (with optional SAF memory)

Compression Method

B&W TIFF: MH, MR, MMR, JBIG2
Color: JPEG

Scanning Speed

Up to 58 spm - standard and detail modes (A4)

Modem Speed

33.6K - 2,400 bps w/Auto Fallback

Transmission Speed

G3: Approximately 2 seconds/page (JBIG)

SAF Memory

Standard: 4 MB (approx. 320 pages)
Optional: 64 MB (approx. 4,800 pages) with optional SAF memory

Max Auto Dials

2000

Group Dials

100 Group Dial numbers

 

Ink & Toner

 
 

Consumables

 
 

Download Drivers

Download and install the print driver and associated software for your device. This link can also be used to update your existing print driver.

 

Device Software Manager

Easily and automatically install the latest drivers for your Ricoh product.

 

Universal Print Driver

Ricoh's Universal Print Driver provides a single intelligent advanced driver, which can be used across your fleet of Multifunction Products and Laser Printers.

 

@Remote

Maintain your devices — automatically gain insight, improve uptime and reduce your fleet costs with RICOH @Remote.

 

Myricoh

If you are a current Ricoh Customer, you can use MyRicoh to get support for your products, purchase supplies, and much more.

 

Warranty Registration

Register your Ricoh product in order to receive service and support.

 

RICOH Application Site

Download free apps to your MFP’s Smart Operation Panel for a more efficient print, copy and scan experience.

 

How-To-Videos

Learn about common tasks, topics and features as explained in more than 150 short video tutorials for our most popular devices.

Questions and Answers

Start typing your question and we'll check if it was already asked and answered. Learn More
Browse 18 questions Browse 18 questions and 18 answers
Does this machine come with Post Script Emulation or do you have to add it?
Sam H on May 21, 2018
BEST ANSWER: Hello,

The MPC2004 does not come with PostScript emulation. For this model, Postscript is optional and needs to be purchased via sales and added by a service technician - https://ricohconfigurator.com/configure.php?model=MP_C2004_C2504

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
How do you permanently change the default scanner resolution settings?
A shopper on Apr 26, 2018
BEST ANSWER: Hello,

This can be done via the Program As Defaults programming. The following link is to the entry within our customer knowledgebase that explains how to make these settings.

https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/245080/p/7365/region/us/brand/ricoh

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
need the MAC address?
A shopper on Apr 4, 2018
BEST ANSWER: Hello,

The MAC address can be gotten from a couple of places: via the printed Configuration page, it will be located under the Interface Information section. Within the machine's own programming, go to User Tools, Machine Features, System Settings, Interface Settings, Machine IPv4 Address. The Mac address will be listed on this page.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
Is there an off switch?
A shopper on Feb 27, 2018
BEST ANSWER: Hello,

Yes, the on/off switch is located below the front cover. It's embedded in the paper tray under the plastic cover.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
can i add postscript card for this printer if yes which type & where can i get that ?
A shopper on Feb 7, 2018
BEST ANSWER: Hello,

Post script driver is available on Ricoh-USA. I have attached a link to the page.
http://support.ricoh.com/bb/html/dr_ut_e/rc3/model/mpc200/mpc200.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
My printer is currently printing black and white. How do i change to colour printing?
Luqman H on Nov 6, 2017
BEST ANSWER: Hi,

Please see the following page for instructions:

http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/printer/int/0042.htm

In step 5, please select "Color" instead of "Black and White"

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
how to configure fax?
selva on Oct 31, 2017
BEST ANSWER: Hello,

If you already have the available fax option installed, the attached link will walk you through the different options. The fax section starts on page 113 http://support.ricoh.com/bb_v1oi/pub_e/oi/0001069/0001069987/VD2417002A_05/D2417002A.pdf
If you do not have the fax option - you will need to work with your sales rep to have this option added.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
what year was this model released?
A shopper on Oct 13, 2017
BEST ANSWER: Hello,

It was released Mid 2016.
For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
Is there a way to print securely (i.e. password protected print jobs)?
Davina M on Sep 6, 2017
BEST ANSWER: Hi

The MP C2004 supports locked print. For instructions on how to set it up please see the following link:

http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/ps3/int/0038.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
how do I colate with this copier?
A shopper on Aug 29, 2017
BEST ANSWER: Hi

For instructions on how to enable collate on the MP C2004 please see the following page:

http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/printer/int/0056.htm

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457
How do I print on cardstock?
A shopper on Aug 24, 2017
BEST ANSWER: Hello,

To print on card stock it is best to use the bypass tray. I have also included the paper weights each tray can accommodate:
Standard Trays: 16 – 80 lb. Bond/ 166 lb. Index (60 – 300 g/m2)
Bypass Tray: 14 – 80 lb. Bond/166 lb. Index (52 – 300 g/m2)
Duplex Unit: 14 – 68 lb. Bond/142 lb. Index (52 – 256 g/m2)

If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com or by calling 1-888-456-6457

Thank you
What is the difference between the mpc2004 and the mpc2004ex?
A shopper on Jul 25, 2017
BEST ANSWER: Hello,

The EX version comes standard with Standard PostScript and PDF DirectPrint emulation.

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
can you help with monthly load for Ricoh MPC20004SP ?
I N I on Jul 20, 2017
BEST ANSWER: Hello,

Here is the information on the min & max load for this machine.

•Average Monthly Volume: 3,000 impressions/month
•Maximum Monthly Volume: 10,000 impressions/month

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

thank you
how do I add a file to the scanner list?
jeff c on Jul 10, 2017
BEST ANSWER: Hello,

This would depend on what you are trying to do. I have attached a link to the manual that should help guide you. If you want to add it to a folder to use later those instructions would start on page 139. If you want to store your scanned file, those instructions start on page 149.

http://support.ricoh.com/bb_v1oi/pub_e/oi/0001069/0001069987/VD2417002A_05/D2417002A.pdf
If you have any other questions, please contact the support team via chat on myricoh.com https://www.myricoh.com

Thank you
Can this printer fold birthday cards?
A shopper on Jun 14, 2017
BEST ANSWER: Hello,

No, I am sorry this can not fold card stock.
For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.ricoh-usa.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (https://www.ricoh-usa.com/en/officelocator) to find out more.

Thank you
How do I change the default scan settings? (example: I would like to scan at 300 dpi instead of 200 dpi automatically)
A shopper on Apr 14, 2017
BEST ANSWER: Hello,

I am attaching a couple of links that will guide you through updating the settings.

http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/scanner/int/items.htm
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001062/0001062260/view/scanner/int/0122.htm
If you have any other questions, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp

Thank you
how can i stop disable the sound when i use the printer?
A shopper on Mar 23, 2017
BEST ANSWER: Hello,

You would take the following steps User tool, screen feature, sound setting, disable.

If you have any other questions, please contact the support team via chat on Myricoh.com https://www.myricoh.com/OA_HTML/ibeCAcdLogin.jsp

Thank you
Can you change how envelops are printed? Meaning the direction of how the envelope is put into the tray?
Janet E on Mar 13, 2017
BEST ANSWER: Hello,

Unfortunately, the envelopes can only be run through the machine in one direction. The attached link starting on page 184 will give you information on how to load the envelopes. http://support.ricoh.com/bb_v1oi/pub_e/oi/0001064/0001064004/VD2417002A_04/D2417002A.pdf

For more information on this product or any other in our line up - please feel free to press the click to chat button or the Request a Quote button located on the product pages. or you can contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more. Please contact your Ricoh representative or local Ricoh dealer (http://dealer.Ricoh-USA.com) to find out more.

Thank you