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- Technical Support
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A Service Level Agreement (SLA) contract can be customized to precisely the technical support services needed. These can include:
For manufacturers considering outsourcing aspects of their service delivery, it’s important to understand that segmentation exists. It’s certainly an option to dive in and delegate everything to a third-party provider, but many times, the more straightforward option is to utilize them gradually for specific functions.
Here are some questions businesses consider when looking at the potential value of an outsourced service provider:
Using a third-party service provider can help free up operating expenses while providing quality services to customers.
Here are a few questions to consider when evaluating a potential third-party service provider: