Students walking to class with backpacks

How FIU modernized Its campus retail printing and mail centers

by Renaud Rodrigue

​"With the right approach, printing and mail centers can exemplify how to better serve the campus community in a way that’s on-brand, on-trend and profitable."

While the overhaul of these copy, print, pack and ship centers had a lot to do with improving quality, a lot of work also went into making sure these new facilities looked new and modern (instead of drab and underused).

The centers have become an integral part of the FIU campus service offerings. The increased volume of visitors to the document centers shows. By the end of 2013, the centers had served 42,000 visitors. In 2014, that number shot up to almost 60,000 visitors. At the beginning of 2015, 12,000 visitors had already used the center to print, ship or take advantage of the many other services offered—photo kiosk, notary services, passport services and promotional banner printing. 

FIU, like many higher education institutions, is continually looking for ways to enhance the experience of its on-campus community. During a recent quarterly strategy meeting, we demonstrated technology to FIU that can enable students, faculty and staff to send information into their Blackboard Learn™ account. We also discussed our managed IT and cloud services to help keep the university’s systems up and running and resolve IT issues quickly.

By partnering with a team of experts and embracing information mobility – getting information to those who need it anytime, anywhere – FIU was able to achieve their goals, generate additional revenue and reduce operating costs.

Case study: Campus printing & mail services

See how we helped FIU transform their campus printing and mail services.

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