Early in the pandemic, as businesses figured out how to stay “online” and maintain service levels, business continuity quickly became the only objective that mattered. Despite limited options, the innovation that rushed to fill the gaps in the weeks that followed was nothing short of amazing. As the dust from the initial pandemic response settles, these experiences have permanently reshaped our expectations around business continuity.
So, what will best-in-class business continuity look like in the post-pandemic digital age? First of all, it starts with a reevaluation of business continuity best practices, particularly when it comes to disaster recovery. While recovery time objective (RTO), recovery point objective (RPO) and budget have always been primary factors during the procurement process, budget concerns used to limit what a business could afford. Even a few years ago, prioritizing all three of these at once would have been impossible. Now, thanks to new cloud-based approaches, significant reductions in cost have made a best-in-class strategy more attainable than ever.